4 Port USB 3.0 Hub plus 3 Dedicated USB Charging Ports (2 x 1A & 1 x 2A) - Wall Mountable Metal Enclosure

Add 4 USB 3.0 hub ports, plus 3 dedicated USB charging ports (7 total) through a single USB 3.0 host connection

Product ID: ST4300U3C3

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  • Provides 4 USB 3.0 hub ports, and 3 dedicated USB charging ports (2 x 1A, 1 x 2A)
  • Supports USB Battery Charging Specification 1.2, including Apple® and Samsung Galaxy™ devices
  • Compliant with SuperSpeed USB 3.0, with support for up to 5 Gbps
Your price
€70.99 EUR
VAT not included in the price
Where to buy StarTech.com products
Where to buy

The ST4300U3C3 USB 3.0 Hub enables simultaneous data hub and USB charging functionality by adding three dedicated USB charge ports, as well as four USB 3.0 data ports, for a total of seven ports, all through a single USB 3.0 host connection.

Diagram of the hub mounted to a surface underneath a desk

The USB hub ports are compliant with the SuperSpeed USB 3.0 specification, offering data transfer rates up to 5 Gbps, and are backward compatible with USB 2.0 and 1.x specifications.

This externally powered USB hub also integrates 3 dedicated USB charging ports, providing 2 x 1A and 1 x 2A ports, enabling both data hub and USB charging station functionality. Support for USB Battery Charging Specification 1.2 lets you charge most mobile devices, including the Apple® iPhone®, iPad®, Microsoft® Surface™, Samsung Galaxy Tab™ and more.

Designed for easy access to the ports when connecting or disconnecting devices, the hub features an upright port orientation, in a compact and durable metal enclosure. For added flexibility, the hub includes a bracket for wall-mounted installations.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Use in IT helpdesk or tech bench environments to provide USB hub and charge ports for multiple devices
  • Installation in locations where USB 3.0 ports need to be securely mounted to a surface, such as a wall or under a desk
  • Expand your USB 3.0 capabilities at home or in the office

The StarTech.com Advantage

  • Sync and charge several USB devices simultaneously with a combination of hub and USB charging ports
  • Easily connect and disconnect devices with accessible upright ports
  • Connect up to four USB 3.0/2.0/1.x devices simultaneously at their respective maximum speeds

Partner Numbers

  • ALSO DEUTSCHLAND GMBH 2763981
  • CMS Distribution V240112
  • Esprinet ST4300U3C3
  • Exertis 0010028012
  • Exertis IE STCST4300U3C3
  • Ingram Austria V933039
  • Ingram DK V933039
  • Ingram Finland V933039
  • Ingram Germany V933039
  • Ingram IE V933039
  • Ingram Micro Belgium 2561435
  • Ingram Micro España V933039
  • Ingram Micro France V933039
  • Ingram Micro Italy V933039
  • Ingram Micro Netherlands 2561435
  • Ingram Micro Sweden V933039
  • Ingram Micro UK V933039
  • Ingram Switzerland V933039
  • Tech Data - Belgium 4462368
  • Tech Data - France 4462368
  • Tech Data - Italy 4462368
  • Tech Data - Netherlands 4462368
  • UPC 065030854634

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) Connector Type(s) 4 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
3 - USB Type-A (4 pin) USB 2.0
1 - USB Type-B (9 pin) USB 3.0
Environmental Operating Temperature 5°C to 35°C (41°F to 95°F)
Storage Temperature -20°C to 50°C (-4°F to 122°F)
Humidity 20~80% RH
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) Yes
Ports 7
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
Chipset ID VIA/VLI - VL812
Indicators LED Indicators 4 - Hub Port Connection LEDs
1 - Power
Packaging Information Package Height 90 mm [3.5 in]
Package Length 10.4 cm [4.1 in]
Shipping (Package) Weight 0.6 kg [1.3 lb]
Package Width 16.6 cm [6.5 in]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Physical Characteristics Form Factor Desktop
Weight of Product 131 g [4.6 oz]
Color Black
Material Aluminum
Product Length 11 cm [4.3 in]
Product Width 45 mm [1.8 in]
Product Height 2.4 cm [0.9 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.3 A
Output Voltage 12V DC
Output Current 3 A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 36
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Available USB 3.0 port
Note If connected to a USB 2.0 host port, performance may be limited
What's in the Box Included in Package 1 - USB Charging Hub
1 - USB 3.0 Cable
1 - Wall Mount Bracket (w/ Screws)
4 - Rubber Feet
1 - Universal power adapter: comes ready for NA/EU/UK only when you buy in NA/EU/UK; comes ready for Australia and New Zealand only when you buy in Australia and New Zealand
1 - Instruction Manual

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Manual(s):

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Frequently Asked Questions

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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