4-Port Industrial USB 3.0 Hub with ESD Protection

Industrial-grade | 8kV Air | 4kV Contact | Metal | Mountable | 5 Gbps

Product ID: ST4300USBM

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  • Protects your connected devices with 8kV Air and 4kV Contact ESD protection
  • Mount industrial USB 3.0 hub where required with built-in mounting brackets
  • Offers flexible, wide-range power inputs with a 7-24V DC terminal block
Your price
€123.99 EUR
VAT not included in the price

In stock: 295

Where to buy StarTech.com products
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This TAA compliant 4-port industrial USB 3.0 hub gives you the scalability you need in harsh industrial environments, product and repair labs, conference rooms or office workstations. With its rugged industrial grade metal housing, it is designed to meet the advanced requirements of connecting a high number of devices in factories and office environments. 

Diagram of the hub mounted to a surface underneath a desk

Perfect for Harsh Environments 

This industrial USB hub delivers reliable performance with a metal, heavy-duty housing. It supports wide-range 7-24V DC terminal block input, giving you the flexibility to power the hub as required, based on your own power input capabilities. 

Perfect for factory environments, the rugged hub also supports a wide operating temperature range (0°C to 55°C) and offers ESD protection to each USB port, which can help prevent damage to your connected devices. 

Connect & Charge More USB Devices 

Designed for a high volume of connections, this robust USB 3.0 hub offers four connection ports, for connecting more USB devices and peripherals. 

The hub also supports USB battery charging specification 1.2, delivering up to 2.4A on any port to a maximum of 20W total, so you can charge your mobile devices faster than traditional USB ports allow. 

Locate the Hub Where You Need It Most 

With versatile installation options, you can install the hub where it’s best suited for your environment. With built-in mounting brackets and an included 1.8-meter USB host cable, you can securely mount the USB 3.0 hub to most surfaces such as a wall, under a desk or rack. 

StarTech.com offers an external power adapter, ITB20D3250, sold separately. The universal DC power adapter can be used as an alternative, back up or replacement power supply for StarTech.com’s line of industrial USB hubs.

Works with Older USB Devices 

The rugged USB hub supports the full 5 Gbps bandwidth of USB 3.0 and is backward compatible with previous USB devices. You can connect your legacy peripherals alongside your newer USB 3.0 devices without any disruptions. 

The ST4300USBM is backed by a StarTech.com 2-year warranty and free lifetime technical support. 

Applications

  • Ideal for tough conditions that are subject to large temperature variances, or where there’s a risk of physical damage
  • Great for industrial and manufacturing environments where only terminal block connection is preferred
  • Connect a variety of USB devices such as industrial printers or cameras, plus fast-charge your smartphone and tablet
  • Mount to a wall near or under a desk surface in a Lab, Service Repair area or office area connecting multiple USB peripherals
  • Use in a conference or meeting room utilizing multiple USB peripherals or for charging several mobile devices

The StarTech.com Advantage

  • Four USB 3.0 compliant ports with support for speeds up to 5 Gbps, while still compatible with USB 2.0/1.x devices at the same time
  • An all metal chassis, built-in surface mounting brackets and choice of power input method makes this versatile enough for almost any environment
  • Backed by a StarTech.com 2-year warranty and free lifetime technical support

Partner Numbers

  • ALSO DEUTSCHLAND GMBH 2776047
  • CMS Distribution V209654
  • Esprinet ST4300USBM
  • Esprinet Italy ST4300USBM
  • Exertis 0010011771
  • Exertis IE STCST4300USBM
  • Ingram DK V931221
  • Ingram Finland V931221
  • Ingram IE V931221
  • Ingram Micro Belgium 1618800
  • Ingram Micro España V931221
  • Ingram Micro France V931221
  • Ingram Micro Italy V931221
  • Ingram Micro Netherlands 1618800
  • Ingram Micro Sweden V931221
  • Ingram Micro UK V931221
  • Tech Data - Belgium 4428516
  • Tech Data - France 4428516
  • Tech Data - Italy 4428516
  • Tech Data - Netherlands 4428516
  • UPC 065030841603

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) External Ports 4 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - USB Type-B (9 pin) USB 3.0
1 - Terminal Block (2 Wire)
Environmental Operating Temperature 0°C to 55°C (32°F to 131°F)
Storage Temperature -20°C to 85°C (-4°F to 185°F)
Humidity 5~95% RH
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) No
Ports 4
Interface USB 3.0
Bus Type USB 3.0
USB 3.0
Chipset ID VIA/VLI - VL811+
Indicators LED Indicators 1 - Power (Red)
4 - USB Device Connection (Green)
Packaging Information Package Height 69 mm [2.7 in]
Package Length 19.1 cm [7.5 in]
Shipping (Package) Weight 1.2 kg [2.6 lb]
Package Width 29.5 cm [11.6 in]
Performance Maximum Data Transfer Rate 5 Gbps
MTBF 245,881 Hours
Physical Characteristics Form Factor Industrial
Weight of Product 301 g [10.6 oz]
Color Black
Material Steel
Product Length 15.2 cm [6.0 in]
Product Width 59.6 mm [2.3 in]
Product Height 2.4 cm [0.9 in]
Power Power Source AC Adapter Included
Output Voltage 12V DC
Output Current 3A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 36
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Available USB 3.0 port
What's in the Box Included in Package 1 - Industrial USB 3.0 Hub
1 - 6 ft [1.8 m] USB 3.0 cable (non-locking)
1 - Universal Power Adapter (NA/JP, EU, UK, ANZ)
1 - Instruction Manual
1 - Terminal Block (2 Wire)

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Frequently Asked Questions

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

Industrial USB hubs offered by StarTech.com require an external power supply that connects to the terminal block on the hub.

To select a power supply, you need to determine the maximum power requirements (wattage) of the hub.

The equation you should use to determine the power requirements is P = 5 * I * N, where the following is true:

  • P is the power in watts.
  • is the voltage of the USB port.
  • I is the current of the USB port in Amps.
    • I = 0.5 A for USB 2.0.
    • I = 0.9 A for USB 3.0.
  • N is the number of USB ports.

For example, a four-port USB 3.0 hub's maximum power requirement is P = 5 * 0.9 * 4. Therefore, the minimum wattage of the power supply for the four-port USB 3.0 hub is 18 watts.

When you determine the power requirements of the hub, you can choose a power supply. The following criteria must be met when you select the power supply:

  • The voltage must be within 7 to 24 or 7 to 40 Volts DC, depending on the specifications of the USB hub.
  • The power supply must convert AC to DC (no AC output).
  • The power rating is equal or greater to the requirements of the hub.

Most power supplies come with a rating in volts (V) and amps (A). To determine the current in amps, use I = P / V, where the following is true:

  • I is the current of the power supply.
  • P is the calculated power of the hub.
  • V is the chosen voltage of the power supply (between 7 to 24 or 7 to 40 volts).

For example, if a hub requires 18 W and you choose a 12 V power supply, the current of the power supply would be I = 18/12, I = 1.5A.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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