Product ID: USB32DP24K60
This USB to dual DisplayPort adapter lets you add two 4K 60Hz DisplayPort monitors to your Windows® or Mac computer.
The adapter lets you use a single USB 3.0 port on your laptop to output dual 4K resolution at 60Hz to two independent displays. Simply plug the adapter into a USB 3.0 (5Gbps) port on your Windows or Mac system and connect your DisplayPort monitors to the adapter.
The adapter lets you enjoy the picture quality of Ultra HD video across multiple screens, even if your system doesn't natively support 4K video output.
With two UHD 4K displays, you can work more efficiently and accomplish more in the same amount of time. With each display delivering 4K performance, you can have four times the screen space compared to 1080p.
With multiple displays, you can output different content on each display at resolutions of up to 4096 x 2160p (60Hz). The dual DisplayPort adapter is ideal for business applications such as spreadsheets, word processors and web browsers. You can multitask and preview different data points across each display. For instance, you can calculate data on one display, write a report on the second display, and browse the internet on your laptops display.
The USB32DP24K60 is backed by a StarTech.com 2-year warranty and free lifetime technical support.
|Warranty Information||Warranty||2 Years|
|Connector(s)||Connector A||1 - USB Type-A (9 pin) USB 3.0 (5 Gbps)|
|Connector B||2 - DisplayPort (20 pin)|
|Environmental||Operating Temperature||0°C to 40°C (32°F to 104°F)|
|Storage Temperature||-20°C to 70°C (-4°F to 158°F)|
|Hardware||AV Input||USB 3.0|
|Chipset ID||DisplayLink - DL-6950|
|Packaging Information||Shipping (Package) Weight||0.2 lb [0.1 kg]|
|Package Length||6.1 in [15.5 cm]|
|Package Width||1.8 in [4.5 cm]|
|Package Height||5.3 in [134 mm]|
|Performance||Maximum Digital Resolutions||Dual monitor: 4K @ 60 Hz|
|Supported Resolutions||Widescreen(16/32 bit):
4096x2160 , 3840×2160, 2048x1152, 1920x1200, 1920x1080, 1680x1050, 1366x768, 1280x800, 1280x768, 1280x720
1600x1200, 1400x1050, 1280x1024, 1024x768, 800x600, 640X480
|Wide Screen Supported||Yes|
|Audio Specifications||2-channel stereo|
|General Specifications||This USB video adapter uses a DisplayLink family chipset. If you’re connecting this device to a computer along with additional USB video adapters or docking stations, please avoid using devices with a Trigger or Fresco family chipset.|
|Cable Length||11.8 in [300 mm]|
|Product Length||6.9 in [17.5 cm]|
|Product Width||5.6 in [142 mm]|
|Product Height||1.2 in [3 cm]|
|Weight of Product||5.5 oz [155 g]|
|Software||OS Compatibility||Windows® 2000, XP, Vista, 7, 8, 8.1, 10
macOS 10.6 - 10.12, 10.14 - 10.15
Ubuntu 14.04, 16.04, 19.04
Linux Kernel 4.2 - 5.2
Chrome OS™ v55+
|Special Notes / Requirements||System and Cable Requirements||System Processor: Quad Core 2.4GHz (i5 recommended)
System Memory: 4GB
|Note||Only one USB video adapter is supported per computer|
|This USB video adapter is not intended for graphical intensive applications, such as gaming|
|What's in the Box||Included in Package||1 - USB video adapter|
|1 - quick-start guide|
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
Your user account may require administrator privileges to install the driver. If the computer is managed by the IT department or service provider, they may need to be contacted to help with this step.
Disable hardware acceleration in each browser and Office application, then close and re-open each application.
Ensure the Sound Playback device in Windows (or Output device in macOS) has been set to be our USB audio device.
In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:
Windows 10 and Windows 8
Windows 7 and Windows Vista
To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors
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