Product ID: HB30C3A1GEA
Here’s a must-have accessory for your USB-C™ equipped MacBook Pro, Chromebook™ or laptop. This USB 3.0 hub merges your USB peripheral and RJ45 network connections into a single combination hub. It gives you two vital connection types, with Ethernet and USB Type-A, which are often missing from modern laptops.
This 3-port USB hub features an easy-to-use USB-C connector. USB Type-C connectors are easier to insert than past generations. They're small and reversible, and you can connect the plug with either side facing up.
If your MacBook or laptop is missing the ports you need, this hub can help. USB 3.0 is also known as USB 3.1 Gen 1. The versatile USB 3.0 hub gives you access to not only your USB peripheral devices but also a wired internet connection. It offers a Gigabit Ethernet port, so you can connect to a network in locations where Wi-Fi® is unreliable or unavailable.
The stylish USB hub features an attractive white finish.
The hub features a rugged yet lightweight housing, so there’s no need to sacrifice dependability for portability. Its USB-powered design means you don’t need to carry a separate power adapter, so you can tuck the USB 3.0 hub neatly into your travel bag.
This hub is perfect for travel, and it takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.
The hub’s built-in USB-C cable makes connections easy, and you don’t need to carry a separate cable to attach the hub to your laptop.
The HB30C3A1GEA is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Auto-Negotiation | Yes | |
Connector(s) | 3 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | RJ-45 | |
USB Type-C (24 pin) USB 3.0 (5Gbps) | ||
Environmental | Operating Temperature | 0°C to 45°C (32°F to 113°F) |
Storage Temperature | -10°C to 70°C (14°F to 158°F) | |
Humidity | 10%-85%RH | |
Hardware | USB-C Device Port(s) | No |
USB-C Host Connection | Yes | |
Fast-Charge Port(s) | No | |
Ports | 3 | |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Interface | RJ45 (Gigabit Ethernet) | |
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab | |
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding | ||
USB 3.0 - Backward compatible with USB 2.0 and 1.1 | ||
Chipset ID | VIA/VLI - VL812 Realtek - RTL8153 |
|
Packaging Information | Package Height | 1.2 in [30.0 mm] |
Package Length | 6.7 in [17.0 cm] | |
Shipping (Package) Weight | 3.7 oz [105.0 g] | |
Package Width | 5.6 in [14.2 cm] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | Yes | |
Flow Control | Full duplex flow control | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Jumbo Frame Support | 9K max. | |
Physical Characteristics | Color | White |
Material | Plastic | |
Cable Length | 5.5 in [14 cm] | |
Product Length | 3.1 in [80.0 mm] | |
Product Width | 6.9 in [17.5 cm] | |
Product Height | 0.6 in [14.5 mm] | |
Weight of Product | 3.4 oz [97.0 g] | |
Power | Power Source | USB-Powered |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.11 to 10.15, 11.0 VLAN tagging is currently not supported in macOS Linux Kernel 4.11.x LTS Versions only |
Special Notes / Requirements | System and Cable Requirements | Available USB Type-C port - USB 3.0 (5Gbps) |
Note | The hub does not support DisplayPort alt mode, or USB Power Delivery | |
What's in the Box | 1 - Included in Package | USB 3.0 hub |
Add an external USB Type-C and two external USB Type-A ports to your computer, plus an IDC header port that can provide two internal USB 3.0 ports
USB-A to USB-C™ Cable | USB-IF Certified | USB 3.1 (10Gbps)
Connect your USB Type-C devices to your laptop or desktop computer
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings. You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.
Note: You must log in as the local administrator before you continue.
To open Device Manager:
When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB A-to-B cable
Computer USB port
USB peripheral(s)
To test your setup components, try the following:
Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.
Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the hub, make sure that you do the following:
If a power adapter is included, provide power to the USB hub.
Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.
Install the drivers for the USB peripheral.
Install the latest drivers for the USB controller and motherboard chipset.
Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.
When testing your USB peripherals, make sure that you do the following:
If required, attach external power.
Confirm that the peripheral works on a standard USB port.
If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:
Use a new USB A-to-B cable.
Test your setup using basic USB peripherals, such as a keyboard or mouse.
Test using another USB port.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:
It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating. It is always recommended to use an included power supply with a USB hub when possible.
When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.
On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.
If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.
USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
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