Product ID: MST30C2HHPD
Enhance your productivity by turning your Windows® USB-C™ laptop into a full-scale workstation. This dual-monitor USB-C dock lets you easily connect two HDMI monitors or DVI monitors (with included adapters) using one USB-C cable, with no setup of display drivers required right out of the box. The USB-C dock provides 60W charging power, and five USB 3.0 ports to connect devices. With easy dual-monitor setup, the dock is ideal for wide-scale use in office workstations.
The USB-C dock lets you connect dual monitors with flexible options. Connect to:
You can also connect a single 4K HDMI display.
Unlike some USB-C docks that may drop to USB 2.0 and limit Ethernet performance, this USB Type-C™ dock offers full USB 3.0 and network bandwidth. This provides faster data transfer speeds when using your USB 3.0 peripherals and supports true Gigabit Ethernet network throughput.
This USB Type-C docking station gives you five USB 3.0 ports (1x USB-C and 4x USB-A including 1x Fast-Charge), a Gigabit Ethernet port (PXE Boot support), plus audio and microphone connections.
The USB-C docking station with Power Delivery will power and charge (up to 60W) your laptop, while powering your devices.
The dock features automatic driver installation for easy setup. It works with Windows based laptops with a USB-C port that supports DP Alt Mode and USB Power Delivery.
The MST30C2HHPD, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer’s MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.
The MST30C2HHPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.
|Warranty Information||Warranty||3 Years|
|Connector(s)||2 - Connector Type(s)||USB Type-C (24 pin) USB 3.0 (5Gbps)|
|HDMI (19 pin)|
|1 - Connector Type(s)||USB 3.0 A (Fast-Charge, 9 pin)|
|3 - Connector Type(s)||USB Type-A (9 pin) USB 3.0 (5 Gbps)|
|1 - Connector Type(s)||RJ-45|
|3.5 mm Mini-Jack (4 Position)|
|Environmental||Operating Temperature||0°C to 40°C (32°F to 104°F)|
|Storage Temperature||-20°C to 70°C (-4°F to 158°F)|
|Humidity||5%~95% RH (Non-condensing)|
|Industry Standards||USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2 with MST
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
|Chipset ID||VIA/VLI - VL813
MegaChips - STDP4320
Realtek - RTL8153
C-Media - CM6533
Texas Instruments - TPS65983
|Packaging Information||Shipping (Package) Weight||3.1 lb [1.4 kg]|
|Package Length||6.2 in [15.8 cm]|
|Package Width||10.4 in [26.5 cm]|
|Package Height||3.5 in [90 mm]|
|Performance||Maximum Data Transfer Rate||5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
|Maximum Digital Resolutions||1920 x 1200p @ 60Hz (HDMI/DVI - Dual Monitors)
4096 x 2160p @ 24Hz (HDMI - Single Monitor)
3840 x 2160p @ 30Hz (HDMI - Single Monitor)
1920 x 1200p @ 60Hz (DVI - Single Monitor)
|Type and Rate||USB 3.0 - 5 Gbit/s|
|Compatible Networks||10/100/1000 Mbps|
|Full Duplex Support||Yes|
|Product Length||8.7 in [22 cm]|
|Product Width||3.1 in [80 mm]|
|Product Height||0.9 in [24 mm]|
|Weight of Product||9.1 oz [258 g]|
|Power||Power Source||AC Adapter Included|
|Input Voltage||100 - 240 AC|
|Input Current||2 A|
|Output Voltage||20V DC|
|Output Current||5 A|
|Center Tip Polarity||Positive|
|Power Consumption (In Watts)||100 W|
|Software||OS Compatibility||Windows® 7, 8, 8.1, 10
|Special Notes / Requirements||System and Cable Requirements||A Windows-based laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP Alt Mode)|
|Note||Ensure your laptop’s drivers, firmware, and operating system are up to date prior to using the docking station.|
|For a dual-monitor configuration, the Windows laptop must support MST.|
|A 4K-capable HDMI display is required to achieve 4K resolution|
|Video output capabilities are dependent on the video card and hardware specification of your connected laptop.|
|Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode, as well as USB Power Delivery.|
|USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps|
|Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.|
|This docking station provides up to 60W of Power Delivery to charge your laptop. Some laptops may have specific charging requirements such as the full 60W for charging. In the event that your laptop is not charging, simply unplug any peripheral accessories attached to the dock’s USB-C port (on back of dock) and the USB 3.0 (Type-A) charging port (on front of dock) during charging. This will ensure the full 60 W of power is available for charging your laptop.|
|What's in the Box||1 - Included in Package||docking station|
|1m USB-C to USB-C cable|
|2 - Included in Package||HDMI to DVI adapters|
|1 - Included in Package||universal power adapter (NA/JP, ANZ)|
Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test your cables, it is recommended that you do the following:
When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:
By default, most systems will duplicate to multiple displays when a MST hub is attached. If you are getting mirrored displays and cannot detect more than one display in Screen Resolution or Display Settings, your graphics card may not be compatible with MST. For more information about how to determine if your graphics card is MST compatible, refer to the following FAQ: https://www.startech.com/faq/mst-hubs-gpu-compatibility.
If you are using a version of Mac OSX, refer to the following FAQ for more information: https://www.startech.com/faq/mst-hubs-mac-osx-support.
In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:
Windows 10 and Windows 8
Windows 7 and Windows Vista
To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors
To arrange extended displays on Windows 10, complete the following.
You may have heard of MST hubs, and have been wondering what they are, and whether or not they will work in your setup.
So what are MST hubs? MST hubs are devices that take one DisplayPort or Mini DisplayPort video connection, and go to many video connections, usually extra DisplayPort, Mini DisplayPort, DVI or HDMI connections. This is accomplished through DisplayPort's MST, or Multi Stream Transport function. MST hubs allow you to mirror / duplicate your monitors so the same window are shown on all of the monitors, or extend your desktop, so that you can have different window on each monitor.
So how can you tell if you can use a MST hub? MST hubs require that the video card's DisplayPort or Mini DisplayPort output support DP1.2 or greater, which supports MST. Some MST hubs also specifically require HBR2, or High Bit Rate 2 support. HBR2 allows for higher resolutions like 4K and up. You can check whether or not a StarTech.com MST hub requires HBR2 on the individual product pages, under the Technical Specifications tab.
There are a few other important things to note.
Currently Mac OSX does not support MST hubs, regardless of whether or not the video card does. This is an operating system restriction, so running Windows on an Apple computer through a program like Bootcamp will allow you to use MST hubs.
Recent versions of DisplayPort include the ability to split to multiple displays from one DisplayPort connection using Multi-Stream Transport (MST).
Although you will be able to connect the MST hub to the Mini DisplayPort (mDP) connection on your Mac, Mac OSX does not support MST for NVIDIA and Intel Graphics Processor Units (GPUs). This results in a mirrored image across the outputs of a MST hub and you will not be able to have multiple independent displays on your Mac.
The limitation of NVIDIA and Intel GPUs lies within Mac OSX. If a different operating system is used, such as Microsoft Windows via Bootcamp, you may be able to use the MST functionality of your Mac.
Yes, you can use this laptop docking station to charge a laptop computer.
For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
Check out our review guidelines.