Dual Monitor USB C Docking Station with 60W Power Delivery for Windows Laptops - USB C to HDMI or DVI Dock - USB 3.1 Gen 1 Type C Dock w/ Charging - Thunderbolt 3 Compatible

Laptop Docking Station | 60W PD | Dual HDMI/DVI | No Display Driver Setup

Product ID: MST30C2HHPD

4.8 stars (6 reviews) |
  • FULL FEATURE USB-C DOCK: USB 3.1 Gen 1 5Gbps type-c docking station with dual monitor 1080p HDMI or DVI, 4x USB-A (incl. 1 front fast charge), 1x USB-C, 60W PD, Gigabit Ethernet & 3.5mm headset audio
  • NEW & EXISTING MONITOR SUPPORT: Dual monitor USB-C dock offers flexible setup w/ support for multiple video output combinations: dual HDMI, HDMI + DVI & Dual DVI w/ incl. HDMI to DVI display adapters
  • WIDE DEVICE COMPATIBILITY: This USB Type-C MST (Multi Stream Transport) docking station is compatible with Windows USB-C and Thunderbolt 3 (TB3) laptops incl. HP, Lenovo, Dell and Microsoft Surface
Your price
¥29,462 JPY excl.
¥32,408 JPY incl.

Enhance your productivity by turning your Windows® USB-C™ laptop into a full-scale workstation. This dual-monitor USB-C dock lets you easily connect two HDMI monitors or DVI monitors (with included adapters) using one USB-C cable, with no setup of display drivers required right out of the box. The USB-C dock provides 60W charging power, and five USB 3.0 ports to connect devices. With easy dual-monitor setup, the dock is ideal for wide-scale use in office workstations.  

Create a Dual-Monitor Workstation 

The USB-C dock lets you connect dual monitors with flexible options. Connect to: 

  • 2x HDMI or 2x DVI displays at 1920 x 1200p @ 60Hz 
  • 1x HDMI + 1x DVI display 

You can also connect a single 4K HDMI display. 

Connect More Devices 

Unlike some USB-C docks that may drop to USB 2.0 and limit Ethernet performance, this USB Type-C™ dock offers full USB 3.0 and network bandwidth. This provides faster data transfer speeds when using your USB 3.0 peripherals and supports true Gigabit Ethernet network throughput. 

This USB Type-C docking station gives you five USB 3.0 ports (1x USB-C and 4x USB-A including 1x Fast-Charge), a Gigabit Ethernet port (PXE Boot support), plus audio and microphone connections. 

60W Charging Power 

The USB-C docking station with Power Delivery will power and charge (up to 60W) your laptop, while powering your devices. 

Fast, Easy Setup 

The dock features automatic driver installation for easy setup. It works with Windows based laptops with a USB-C port that supports DP Alt Mode and USB Power Delivery. 

Connected Device Transparency with the StarTech.com MAC Address Changer Utility

The MST30C2HHPD, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer’s MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.

The MST30C2HHPD is backed by a StarTech.com 3-year warranty and free lifetime technical support. 

Notes: 

  • Ensure your laptop’s drivers, firmware, and operating system are current prior to using the docking station. 
  • Video output capabilities depend on the video card and hardware specifications of the connected laptop. 
  • Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop’s USB-C port supports DP Alt Mode and USB Power Delivery for the full functionality of the USB Type-C standard. 
  • Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery. 

Applications

  • Add essential ports required for mass deployment in an office environment
  • Ideal for USB-C equipped Windows laptops such as Dell XPS™, Lenovo® ThinkPad™, HP® Spectre, HP EliteBook and HP ProBook

Partner Numbers

  • SYNNEX Japan ZU201N7
  • UPC 065030868334

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
Windows® 7, 8, 8.1, 10

Specifications

Warranty Information Warranty 3 Years
Connector(s) 2 - Connector Type(s) USB Type-C (24 pin) USB 3.0 (5Gbps)
HDMI (19 pin)
1 - Connector Type(s) USB 3.0 A (Fast-Charge, 9 pin)
3 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) RJ-45
3.5 mm Mini-Jack (4 Position)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 5%~95% RH (Non-condensing)
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type USB-C
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2 with MST
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID VIA/VLI - VL813
MegaChips - STDP4320
Realtek - RTL8153
C-Media - CM6533
Texas Instruments - TPS65983
Packaging Information Shipping (Package) Weight 3.1 lb [1.4 kg]
Package Length 6.2 in [15.8 cm]
Package Width 10.4 in [26.5 cm]
Package Height 3.5 in [90 mm]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 1920 x 1200p @ 60Hz (HDMI/DVI - Dual Monitors)
4096 x 2160p @ 24Hz (HDMI - Single Monitor)
3840 x 2160p @ 30Hz (HDMI - Single Monitor)
1920 x 1200p @ 60Hz (DVI - Single Monitor)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
PXE Yes
Full Duplex Support Yes
Physical Characteristics Color Black
Material Plastic
Product Length 8.7 in [22 cm]
Product Width 3.1 in [80 mm]
Product Height 0.9 in [24 mm]
Weight of Product 9.1 oz [258 g]
Power Power Source AC Adapter Included
Power Delivery 60W
Input Voltage 100 - 240 AC
Input Current 2 A
Output Voltage 20V DC
Output Current 5 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 100 W
Software OS Compatibility Windows® 7, 8, 8.1, 10
Special Notes / Requirements System and Cable Requirements A Windows-based laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP Alt Mode)
Note Ensure your laptop’s drivers, firmware, and operating system are up to date prior to using the docking station.
For a dual-monitor configuration, the Windows laptop must support MST.
A 4K-capable HDMI display is required to achieve 4K resolution
Video output capabilities are dependent on the video card and hardware specification of your connected laptop.
Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode, as well as USB Power Delivery.
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.
This docking station provides up to 60W of Power Delivery to charge your laptop. Some laptops may have specific charging requirements such as the full 60W for charging. In the event that your laptop is not charging, simply unplug any peripheral accessories attached to the dock’s USB-C port (on back of dock) and the USB 3.0 (Type-A) charging port (on front of dock) during charging. This will ensure the full 60 W of power is available for charging your laptop.
What's in the Box 1 - Included in Package docking station
1m USB-C to USB-C cable
2 - Included in Package HDMI to DVI adapters
1 - Included in Package universal power adapter (NA/JP, ANZ)
quick-start guide

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Driver(s):

Manual(s):

Datasheet

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Frequently Asked Questions

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe. 
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

Troubleshooting

  1. Open the Intel, AMD, or Nvidia application that controls the display settings.  This is recommended over Windows Display Settings when using an MST product. Go to Settings and select the monitor that is not outputting a video signal.  Check that the resolution and refresh rate is correct for that model of display.  
  2. The product may be connected to a video source that does not support MST.  Note: macOS will not allow the displays to our product to be extended.
  3. In Windows, open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  If some displays do not appear, press the scan button (where applicable) firmly for about half a second.
  4. The display configuration may be using too much bandwidth. An example would be two 4K displays and one 2560x1440 display. That configuration will exceed the bandwidth limitations of DP 1.2.  Also, be aware of displays with higher refresh rates.  A 120 Hz display will use twice the bandwidth of a 60 Hz version using the same screen resolution.
  5. One or more of the displays(s) connected to our MST hub may be set to the wrong video input. Use the display’s on-screen display menu to select the correct input.
  1. Try using shorter or higher quality video cables.
  2. Press the scan button (where applicable) on our product firmly for about half a second. Then open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  For good measure, ensure each display is set to a 60 Hz refresh rate before trying to use a higher refresh rate.
  3. If using passive DisplayPort to DVI or HDMI cables or adapters, replace them with active DisplayPort to DVI or HDMI adapters (Ex. DP2DVIS, DP2HD4KS).
  • Note: these adapters will require a DVI or HDMI cable to be used to connect the monitors.
  1. The primary display adapter for the computer has an outdated or basic driver installed. Update the video driver using the manufacturer’s support site.

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Ethernet cables
  • Network devices
  • Computer system

To test your setup components, try the following:

  • Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.
  • Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

By default, most systems will duplicate to multiple displays when a MST hub is attached. If you are getting mirrored displays and cannot detect more than one display in Screen Resolution or Display Settings, your graphics card may not be compatible with MST. For more information about how to determine if your graphics card is MST compatible, refer to the following FAQ: https://www.startech.com/faq/mst-hubs-gpu-compatibility

If you are using a version of Mac OSX, refer to the following FAQ for more information: https://www.startech.com/faq/mst-hubs-mac-osx-support.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

Before You Buy

You may have heard of MST hubs, and have been wondering what they are, and whether or not they will work in your setup. 

So what are MST hubs?  MST hubs are devices that take one DisplayPort or Mini DisplayPort video connection, and go to many video connections, usually extra DisplayPort, Mini DisplayPort, DVI or HDMI connections.  This is accomplished through DisplayPort's MST, or Multi Stream Transport function.  MST hubs allow you to mirror / duplicate your monitors so the same window are shown on all of the monitors, or extend your desktop, so that you can have different window on each monitor.

So how can you tell if you can use a MST hub?  MST hubs require that the video card's DisplayPort or Mini DisplayPort output support DP1.2 or greater, which supports MST.  Some MST hubs also specifically require HBR2, or High Bit Rate 2 support.  HBR2 allows for higher resolutions like 4K and up.  You can check whether or not a StarTech.com MST hub requires HBR2 on the individual product pages, under the Technical Specifications tab.

There are a few other important things to note.

  • Video cards can technically support DP1.2, but not support MST or HBR2, so it is important to check with your video card manufacturer that your video card specifically supports DP1.2, MST, and HBR2 (if necessary).

Currently Mac OSX does not support MST hubs, regardless of whether or not the video card does.  This is an operating system restriction, so running Windows on an Apple computer through a program like Bootcamp will allow you to use MST hubs.

Recent versions of DisplayPort include the ability to split to multiple displays from one DisplayPort connection using Multi-Stream Transport (MST).

Although you will be able to connect the MST hub to the Mini DisplayPort (mDP) connection on your Mac, Mac OSX does not support MST for NVIDIA and Intel Graphics Processor Units (GPUs). This results in a mirrored image across the outputs of a MST hub and you will not be able to have multiple independent displays on your Mac.

The limitation of NVIDIA and Intel GPUs lies within Mac OSX. If a different operating system is used, such as Microsoft Windows via Bootcamp, you may be able to use the MST functionality of your Mac.

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(6 reviews)
4.8 out of 5 stars
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(5 Stars)

I love this Dock!!

By: Macphoto1970_3 - 04/14/2018
Talk about a great product. First off, Setup was a breeze just plug in and it works. The unit has power delivery for people who want to power their laptops without needing their original adapter plugged in. This gives dual HDMI which can be converted to DVI with supplied adapters. The option to use an Ethernet cable is great in my office as my wifi signal is limited. This unit has lots of Standard USB ports for all your peripherals. This dock is great. It works perfect with Windows 10 as far as I could see during my test of this product. Remember this is a windows only product so go for the Thunderbolt 3 version if you want it to work perfectly with a Mac. I would recommend this product to anyone who wants a simple setup and lots of connectivity through simple one cable hookup. The unit has a little bit of weight which i found perfect for not having it slide around on my desk. Some docks are way too light. I think they found a great balance of weight vs functionality with this dock. I received this product in exchange for an unbiased review.
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(5 Stars)

Workhorse Docking station

By: Andrew17 - 04/16/2018
This is a very complete and powerful USB-C docking station. Through one cable to your notebook you can expand to 2 monitors (or one big one at 4K) gigabit Ethernet, headphone audio and 5 USB ports, plus power! Included in the box are adapters for DVI in case you need them, and a 60 Watt AC adapter to power your laptop so you can leave the one you got with your notebook at home or in your travel bag. The dock itself is beautifully constructed, sturdy with wide rubber feet. It looks at home under a monitor stand or just out in the open. I really liked how all of this worked without drivers to install, I took 10 minutes to plan out the placement of the Dock and all my cables, but in under 2 minutes everything was recognized by Windows and working perfectly. Very impressed! I received this product in exchange for an unbiased review
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(4 Stars)

Great to add the extra LED!!!

By: djluis 82 - 04/16/2018
Got this for test and I had to finally get the 2 led monitor for my laptop ( yeah..) I have been using it for the past 2 months without a problem and does the job for a good market price. We tested it on 3 different laptop brands with the same results. Disclaimer: I received this product in exchange for an unbiased review.
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(5 Stars)

Great dock with lots of features.

By: morty11 - 04/16/2018
I found this had all the ports I was looking for (Ethernet and multi-monitor). Everything worked plug and play, and I didn't have to fiddle with drivers but make sure you wait for Windows to automatically find and install the drivers. It took a few minutes for everything to be recognized. Everything seems to work as expected and it's driving my multimonitor setup from my laptop just great. It also came with a couple dongles to change the HDMI to DVI to support a wider range of monitors which was great. I didn't need them, but I could use them elsewhere, so it felt like getting 3 products for one. I received this product in exchange for an unbiased review.
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(5 Stars)

Great Solid device!

By: ShawnO - 04/17/2018
Sturdy with some substance, does not feel cheap and' plasticy' as many small docks of this size tend to feel. The rubber feet are a nice touch and protect your desk nicely. Everything worked like a charm, just plug and play. Up and running with 3 more displays now. I also like that it has a power button so its not just another 'always on' device in the office over the weekend. Disclaimer: I received this product in exchange for an unbiased review.
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(5 Stars)

Great dock with lots of features!

By: sgto416 - 01/27/2019
This is a great USB-C dock with dual monitor (hdmi) support. Has one (1) USB-C port along with four (4) USB-A ports and power delivery for your laptop. GB network port is also available making this docking solution complete. Ease of use is all I can say about this dock as everything worked as it should via plug-n-play. I received this product in exchange for an unbiased review.
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