Product ID: TB3DK2DPPD
Easily transform your Thunderbolt 3™ equipped MacBook Pro or Windows laptop into a dual-4K workstation with up to 40Gbps of throughput. The high-quality TB3 dock features three USB 3.0 ports, 85W Power Delivery to charge your laptop.
Great for video editing and other Ultra HD tasks, this dual-4K monitor docking station supports 40Gbps speeds and 4K resolution on two monitors. Run resource-demanding applications on two independent displays, without draining system resources.
Connect your laptop to:
OR
Simply connect the TB3 dock to your laptop with included TB3 cable and start working immediately. No time-consuming driver installations are required.
With three USB 3.0 ports, the Thunderbolt 3 docking station gives you plenty of ports for the latest and legacy devices. Connect USB devices like flash drives using the two Type-A ports. Keep your mobile device charged with the dock’s Fast-Charge and sync port. Connect a USB-C device with the USB-C port (5Gbps - data only).
The Thunderbolt 3 docking station features a 170W power adapter supporting Power Delivery to power and charge (up to 85W) your laptop, while powering all your devices connected to the dock. This eliminates the need to use two separate power adapters for your laptop and dock.
The TB3DK2DPPD, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer’s MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.
TB3DK2DPPD features a rugged aluminum casing and is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Warranty Information | Warranty | 3 Years |
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Connector(s) | 2 - Connector Type(s) | Thunderbolt™ 3 USB-C (24-pin) (40Gbps) |
1 - Connector Type(s) | DisplayPort (20 pin) | |
USB Type-C (24 pin) USB 3.0 (5Gbps) | ||
USB 3.0 A (Fast-Charge, 9 pin) | ||
USB Type-A (9 pin) USB 3.0 (5 Gbps) | ||
2 - Connector Type(s) | 3.5 mm Mini-Jack (3 Position) | |
1 - Connector Type(s) | RJ-45 | |
Environmental | Operating Temperature | 5°C to 40°C (41°F to 104°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) | |
Humidity | 5~95% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 2 | |
Bus Type | Thunderbolt 3 | |
Industry Standards | Thunderbolt 3 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
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Chipset ID | Intel - Alpine Ridge DSL6540 Fresco - FL1100EX Texas Instruments - PCM2912A Intel - WGI210AT Texas Instruments - TPS65983 |
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Packaging Information | Shipping (Package) Weight | 3.3 lb [1.5 kg] |
Package Length | 9.8 in [24.8 cm] | |
Package Width | 5.8 in [14.8 cm] | |
Package Height | 3.5 in [88.0 mm] | |
Performance | Maximum Data Transfer Rate | 40 Gbps (Thunderbolt 3) 10 Gbps (USB 3.1 Gen 2) 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Single display - DisplayPort - 4096 x 2160p / 3840 x 2160p Single Display - Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p Dual displays - DisplayPort 4096 x 2160p / 3840 x 2160p and Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p |
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Type and Rate | Thunderbolt 3 - 40 Gbit/s | |
UASP Support | Yes | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Color | Gray and Black |
Material | Aluminum and Plastic | |
Cable Length | 20.5 in [52 cm] | |
Product Length | 8.7 in [22.0 cm] | |
Product Width | 3.1 in [80.0 mm] | |
Product Height | 1.1 in [27.0 mm] | |
Weight of Product | 15.9 oz [450.0 g] | |
Power | Power Source | AC Adapter Included |
Power Delivery | 85W | |
Input Voltage | 100 - 240 AC | |
Input Current | 2.5 A | |
Output Voltage | 20V DC | |
Output Current | 8.5 A | |
Plug Type | CP (OD:7.4/ID:5.1/CPD:0.6) | |
Power Consumption (In Watts) | 170 | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.12 - 10.15, 11.0 |
Special Notes / Requirements | System and Cable Requirements | Thunderbolt 3 equipped computer with a Thunderbolt 3 port. |
Your laptop's Thunderbolt 3 port must support USB Power Delivery 2.0 in order to power and charge your laptop. | ||
Note | A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K). | |
Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz). | ||
When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter might be required depending on the input of your display. | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps. | ||
MacBook Air and MacBook Pro systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station with more than one video output. This single monitor limitation does not affect Intel-based Macs with Thunderbolt 3. | ||
What's in the Box | 1 - Included in Package | docking station |
1.7 ft. [520 mm] Thunderbolt 3 cable | ||
6 ft. [1.8 m] USB-C to DP cable | ||
universal power adapter | ||
2 - Included in Package | power cords (NA/JP, ANZ) | |
1 - Included in Package | instruction manual |
Connect your DP computer to an HDMI display using this converter, which supports UHD resolutions up to 4K at 60Hz
Connect a VGA monitor to a DisplayPort-equipped PC
Connect a DVI monitor to a single-mode DisplayPort output from your computer
Increase productivity and free up space by mounting two monitors, stacked, with this attractive desktop stand
Monitor Mount | Desk/Grommet Mount | Height Adjustable | For 12” to 24” Monitors
Monitor Mount | Height Adjustable | Horizontal or Vertical Setup | Tool-less Assembly
Monitor Mount | Desk/Grommet Mount | Height Adjustable | For up to 27” Monitors
Increase productivity by mounting two monitors up to 32", with full-motion articulation
Connect your DVI Dual Link display to a DisplayPort® video source, for high resolution applications
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Active adapters are required if adapting DisplayPort to HDMI or DVI monitors. Active adapters use additional chips to make the conversion inside the adapter. Passive DisplayPort to HDMI or DVI will not work with this device.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.
To resolve this issue, try any of the following:
If your computer is not detecting your Thunderbolt™ 3 device, try the following:
For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.
For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:
Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
If you receive an error message that your Thunderbolt device is not certified for PC use, try the following to resolve the issue:
To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
To check which version of the Thunderbolt™ software, NVM firmware, and drivers you are running, do the following:
Review the versions of the software package, NVM firmware, PD firmware, and drivers. If you are not running the latest versions, navigate to the manufacturer’s website and download the latest versions.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:
If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.
You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is essential to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol. USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites
Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.
Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.
Thunderbolt™ 3 is capable of 100W of bi-directional power; however not all manufacturers will implement power delivery, or implement power delivery at the full 100W.
Optical Thunderbolt 3 cables do not support power delivery at any wattage.
Refer to the information provided by the manufacturer to confirm the power delivery capabilities of the following components:
Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps.
To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.
There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
MacBook Air, MacBook Pro 13-inch, and Mac Mini systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station or adapter with more than one video output. This limitation also applies to using multiple Thunderbolt or Type C display adapters on both Type C ports. This is not a limitation of StarTech.com products specifically, and Apple lists support for only one external display in the Tech Specs for Video Support on the M1 MacBook Pro 13” [external link to apple.com]. Turning off the laptop display or using clamshell mode does not change this.
One option for docking that allows more than one external display with an Apple M1-based Mac is to use a USB-C DisplayLink-based docking station or video adapter that requires a driver install. One dual monitor example is our DK30CHDDPPD, but please contact StarTech.com support for a recommendation based on your specific setup.
Please note: this single monitor limitation does not affect Intel-based Macs with Thunderbolt 3.
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