Travel Adapter for Laptops - VGA and GbE - USB 3.0

Add a Gigabit Ethernet RJ45 port and VGA output to your port-limited laptop, through USB 3.0

Product ID: USB31GEVG

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  • VGA output and a 10/100/1000 Mbps network port through just a single USB 3.0 connection
  • Compact and lightweight - two connection options in a travel-friendly casing designed for maximum portability
  • USB bus-powered, with built-in USB 3.0 cable - No external power adapter required
Your price
¥11,391 JPY excl.
¥12,530 JPY incl.

The USB31GEVG USB 3.0 Laptop Mini Docking Station lets you create a mobile workstation by adding VGA and Gigabit Ethernet connection ports to your Ultrabook™ or laptop, through a single USB 3.0 host - a travel-friendly solution giving you two connectivity ports that aren’t always available on modern mobile computers.

The lightweight mini docking station is ideal for mobile environments, with a built-in cable and no external power adapter required. Plus, the mini dock tucks neatly into your travel bag, with a compact and portable design. While you're on the move, the USB31GEVG is the ultimate laptop accessory since it eliminates the hassle of carrying multiple adapters by consolidating two essential connection ports into one convenient device.

Adding an external monitor, projector, or TV to your laptop or desktop has never been easier! The multi-functional mini docking station leverages the high-bandwidth (5 Gbps) USB 3.0 interface to function as an external graphics card with VGA output and support for resolutions up to 2048x1152 (QWXGA). A versatile solution that lets you transform a workspace in to a mobile hot desk, the mini docking station also integrates an RJ45 port, giving you wired Gigabit bandwidth and faster network connections in environments where a typical WiFi connection is unreliable or not available.

To save you time, setup is seamless and hassle-free. The portable docking station will automatically download the latest driver when connected to a Windows® system with an active network connection.

Backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

  • Work from your Ultrabook or laptop easily, while you’re on the run or on the road, by adding essential connectivity options
  • Use your Ultrabook or laptop as a multi-display workstation, through external monitor support, and run multiple applications on different screens
  • Connect to your VGA-equipped projector and display multimedia content at home, or engaging presentations in boardrooms
  • Add an extra display as well as wired Gigabit network access to your slimline laptop
  • Connect your laptop to a wired Gigabit network in situations where a WiFi connection isn't available, such as in classrooms, and offices

The StarTech.com Advantage

  • Consolidates two connection ports into a single, multi-function adapter, including VGA output plus Gigabit Ethernet
  • Portable, slim, and travel-friendly housing that lets you take the adapter anywhere, with a built-in USB 3.0 cable and no external power required
  • Fast, hassle-free setup. Latest drivers are automatically downloaded in Windows® systems when an active network connection is present

Partner Numbers

  • UPC 065030859332

Compatibility

  • Windows 8 logo
  • Windows 7 logo
  • Windows 10 logo
  • Mac OS X El Capitan (10.11) logo
  • Chrome OS logo
  • macOS High Sierra (10.13) logo
  • Mac OS X Yosemite (10.10) logo
  • macOS Big Sur (11.0) logo
Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 to 10.13.3, 11.0
Chrome OS v55+

Specifications

Warranty Information Warranty 3 Years
Connector(s) 1 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
VGA (15 pin, High Density D-Sub)
RJ-45
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 10-90% RH
Hardware 4K Support No
Fast-Charge Port(s) No
Displays Supported 1
Bus Type USB 3.0
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Hub port supports USB 2.0/1.1 backward-compatibility
Chipset ID DisplayLink - DL-3700
Indicators 1 - LED Indicators Link
Activity
Packaging Information Package Height 1.3 in [32 mm]
Package Length 6.9 in [17.4 cm]
Shipping (Package) Weight 5.9 oz [166 g]
Package Width 5.7 in [14.5 cm]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Analog Resolutions 2048x1152 (VGA)
Lower resolutions are also supported.
Type and Rate USB 3.0 - 5 Gbit/s
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
General Specifications This USB video adapter uses a DisplayLink family chipset. If you’re connecting this device to a computer along with additional USB video adapters or docking stations, please avoid using devices with a Trigger or Fresco family chipset.
Physical Characteristics Color Black
Material Plastic
Cable Length 4.4 in [11.1 cm]
Product Length 2.6 in [65 mm]
Product Width 2.6 in [65 mm]
Product Height 0.7 in [19 mm]
Weight of Product 1.7 oz [48 g]
Power Power Source USB-Powered
Software OS Compatibility Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 to 10.13.3, 11.0
Chrome OS v55+
Special Notes / Requirements System and Cable Requirements USB enabled computer system with available USB 3.0 port
Note Extended displays are currently only supported with DisplayLink-based products on macOS 10.11 to 10.13.3. This may change in future versions.
What's in the Box 1 - Included in Package USB 3.0 Mini Docking Station Adapter
Driver CD
Instruction Manual

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Driver(s):

Manual(s):

Datasheet

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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