Drive Duplicator and Eraser for USB Flash Drives and 2.5 / 3.5" SATA Drives

Duplicate or erase a USB flash drive or a SATA SSD/HDD, with 1:1 and cross-interface duplication

Product ID: SU2DUPERA11

2 stars (1 reviews) |
  • Duplicate or erase 2.5/3.5” SATA SSDs/HDDs and USB attached storage
  • 1:1 duplication plus cross-interface support: SATA-to-USB or USB-to-SATA
  • Supports four modes of hard drive duplication including Sector-by-Sector at 6.6 GB/min
Your price
$1,388.99 NZD excl. GST
$1,597.34 NZD incl. GST

This versatile drive duplicator and eraser lets you clone and erase both USB-based storage devices and 2.5-inch and 3.5-inch SATA SSDs and HDDs, without having to connect to a computer. Ideal for IT professionals and system administrators, this versatile device helps you manage your file and data storage more efficiently, providing both 1:1 copying and cross-interface duplication.

1:1 or cross-interface duplication of SATA or USB drives

As a drive cloner, this unit lets you easily copy SATA and USB drives without having to connect to a computer. It enables you to duplicate 1:1 (from SATA to SATA or USB to USB) as well as cross-interface duplication from SATA to USB or USB to SATA. The drive cloner provides four duplication modes, including Quick Copy, All Partitions, Sector-by-Sector (Whole Drive) at speeds of up to 6.6GB/min., and Percentage Copy.

Multiple erase modes

Erase SATA or USB flash drives with ease, without a host computer. As a drive eraser, the SU2DUPERA11 gives you six erase modes including Quick Erase, Single Pass Overwrite (Full Erase), 3-Pass Overwrite (DoD) Erase, 3-Pass Overwrite and Compare, Secure Erase and 7-Pass Overwrite. You can erase a single SATA or USB drive, or two drives simultaneously.

Designed for ease of use

The drive duplicator and eraser features a compact and lightweight design with easy-to-use features. It offers convenient menu navigation buttons and an LCD display that clearly identifies the active duplication or erase mode and task status, to ensure fast and efficient operation.

The SU2DUPERA11 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Professionals who require identical backups for when data integrity is crucial, such as data recovery
  • Forensic investigators who require disk sector imaging/cloning to create an exact replica of a source drive onto a different drive
  • Securely erase/wipe the data on your hard drive before the drive is disposed
  • IT administrators who wish to quickly clear/erase a drive in preparation for use in other applications
  • Clone hard drives that contain hidden partitions, that some software disk cloning programs may skip

Partner Numbers

  • Ingram Micro New Zealand 3512159
  • UPC 065030865005

Compatibility

  • OS Independent logo

Specifications

Warranty Information Warranty 2 Years
Connector(s) 2 - Drive Connectors 22 pin SATA Data + Power (7 + 15 pin) Receptacle
USB Type-A (4 pin) USB 2.0
Environmental Operating Temperature 5°C ~ 45°C (41°F ~ 113°F)
Storage Temperature -20°C ~ 85°C (-4°F ~ 185°F)
Humidity 5% ~ 95% RH
Hardware Number of Drives 2
Drive Size 2.5in & 3.5in
Compatible Drive Types SATA
USB Flash Drive
Fan(s) No
Chipset ID Xilinx - Spartan-6
Indicators 4 - LED Indicators Power/Activity
Drive connection
Drive error
Packaging Information Shipping (Package) Weight 4.2 lb [1.9 kg]
Package Length 10.4 in [26.5 cm]
Package Width 7.3 in [18.5 cm]
Package Height 3.9 in [100 mm]
Performance 4Kn Support Yes
Port Multiplier No
Duplication Modes System and File
Duplication Speed 6.6GBpm
Erase Modes Quick Erase
Max Drive Capacity 2TB limit for USB & no known limit for SATA
Duplication Modes All Partitions
Erase Modes 1-Pass Overwrite (NIST SP 800-88 Rev 1 - Clear)
Duplication Modes Sector by Sector (Whole Drive)
Erase Modes 3-Pass Overwrite
Duplication Modes Percentage Copy
Erase Modes 3-Pass Erase and Compare
Custom Erase
Physical Characteristics Color Black
Material Steel
Product Length 5.3 in [13.5 cm]
Product Width 3.5 in [90 mm]
Product Height 1.1 in [29 mm]
Weight of Product 16.3 oz [462 g]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.4A
Output Voltage 12V DC
Output Current 5A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 60
What's in the Box 1 - Included in Package SATA/USB duplicator and eraser
universal power adapter (NA/JP, UK, EU, ANZ)
2 - Included in Package drive-connector cables
drive pads
1 - Included in Package quick-start guide

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Drivers/Downloads

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Frequently Asked Questions

Troubleshooting

  1. The drive may be damaged. Test with a known-working drive, or test the drive directly to a PC.
  2. The operating system on the computer may not support reading and writing to the file system on the docked hard drive or SSD.  Remember, Windows cannot read Mac or Linux file systems. Also, macOS can read but not write to NTFS drives.
  3. If the drives came from a RAID (Redundant Array of Independent Disks), they would not be accessible in our docking stations.
  4. If the drive uses 4Kn sectors, check the technical specifications of the docking station, and ensure it can read 4Kn drives.

SATA hard drive controllers require a feature called port multiplier to read more than one hard drive per SATA or eSATA port. The port multiplier feature is not standard on many SATA hard drive controllers.

If your computer is only recognizing one of your hard drives, you need to plug the eSATA cable into a SATA controller that includes the port multiplier feature. If none of your current hard drive controllers include this feature, you can add a hard drive controller that does support port multiplier in any available expansion slot (for example, PCI, PCI-Express, PCMCIA, CardBus, or ExpressCard). StarTech.com has hard drive controllers available that support the port multiplier feature. To view the hard drive controllers, click here: http://startech.com/Cards-Adapters/HDD-Controllers/SATA-Cards/?filter_PORTMULTIPLIER=Yes.

If you have a hard drive controller card that does support the port multiplier feature but it is only reading one hard drive at a time, update the drivers of the hard drive controller. To find the most current StarTech.com drivers, click here: http://www.startech.com/Support.

When you troubleshoot issues with a hard drive dock or duplicator, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • IDE, SATA, and eSATA cables
  • Hard drives
  • Hard drive dock or duplicator

To test your setup components, try the following:

  • Use the cables, hard drives, and hard drive dock or duplicator in another setup to see if the problem is with the components or the setup.
  • Use a different cable, hard drive, and hard drive dock or duplicator in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test the hard drive and hard drive dock or duplicator, it is recommended that you do the following:

Note: For a hard drive duplicator you may need to switch the device to PC mode (if available).

  1. To check Disk Management, press the Windows key + R, type diskmgmt.msc, and press Enter. Check to see if your hard drive is listed.
  2. Do one of the following:
  • If the hard drive is listed with unallocated space, the hard drive needs to be reformatted. Right-click unallocated and click New Simple Volume. Follow the on-screen instructions to complete the reformatting.​

Note: Formatting a hard drive erases all of the data on it. Make sure that you back up all of your data before you reformat the hard drive. 

  • If the hard drive is listed as healthy but does not have a drive letter, for example, C:, right-click healthy and click Change Drive Letter and Paths. Click Add, assign a drive letter, and click OK.

Note: A formatted hard drive will not show up in Computer or My Computer until it has a drive letter assigned to it.

You do not need to format your target hard drive before you begin to duplicate it, because the target hard drive is automatically overwritten during the duplication process.

The hard drive duplicator copies the exact partition from the source drive to the target drive. Since it is required that you use a target drive that is equal or larger in size than the source drive a portion of the target drive appears as free space. You can append free space to the live partition on the target drive so that the full size of the drive can be utilized.

Note: A partition cannot be extended on an operating system drive that is in use. You must extend the partition when it not being used by the operating system, and ideally when it is still connected to the duplicator.

Extend a partition on a computer running Windows

Note: Do not extend a System Reserved partition. Only extend the primary partition, which is typically the largest in size and formatted with NTFS or FAT32.

After you have successfully duplicated a drive and the target drive is still connected to your computer system (for example, through the duplicator), complete the following:

  1. Press the Windows key + R.
  2. Type compmgmt.msc and click Ok.
  3. In Computer Management, on the left side of the screen, click Disk Management.
  4. Find the target drive. It will most likely be at the bottom of the list, have a partition that is the same size as the source drive, and have an unallocated area on the drive.
  5. On the target drive, right-click the last partition on the right side of the screen and click Extend Volume.
  6. In the Extend Volume wizard, click Next. By default, the remaining drive area is the amount of space used.
  7. Click Next > Finish.

The primary partition on the drive now uses the entire drive area.

StarTech.com hard drive duplicators only read from the source drive and only write to the target drives while in standalone duplication mode .  A duplication that fails or halts will not cause a problem with the source drive.

You can use this device to duplicate an internal hard drive with the stand alone duplicator function if you remove the hard drive from the computer and connect it directly to this device.

Before You Buy

Some old hard drives (often low capacity as well) may not work because they use an old IDE standard not supported by the duplicator.  Use a newer drive to determine if the duplicator works or if the drive is not compatible.

StarTech.com hard drive and flash drive duplicators perform a sector by sector copy, which means that the target drive must be the exact same size (down to the sector) or larger than the hard drive or flash drive that is being copied. During a sector by sector copy, each individual sector is copied over to the target drive, regardless of whether or not any data is present. A 500 GB hard drive with 50 GB of data on it will take the same amount of time to copy as a 500 GB hard drive with 450 GB of data on it.

If you have two hard drives or flash drives that are listed as the same size but are different makes or models, you need to check how large both drives are down to the sector to ensure that the target drive is the exact same size or larger.

Solid-state drives (SSDs) use SATA connectors to access power and transfer data. Any duplicator that can copy to or from SATA hard drives will work with a StarTech.com duplicator.

Note: If you use a dock to duplicate SSDs, keep in mind that the StarTech.com disk duplicators execute a sector by sector read and write. SSDs are rated by a number of reads and writes. Repeated duplication and sector by sector reads and writes of SSDs can reduce the life cycle of the drive.

Software-level encryption on the drive poses no issue to StarTech.com duplicators, as the duplicators copy encrypted data sector by sector over to the new drive.

Hardware-level encryption or BIOS level hard drive locks cause the duplication to halt and fail, as the drive is unable to read or write the sectors that are encrypted.

Duplication of Hidden Protected Area (HPA) Partitions or Extended Industry Standard Architecture (EISA) cause the duplicator to halt and fail, as the drive cannot read and write the protected partitions on the drive.

Note: Our UNIDUPDOCK, SATDOCK22RE and SATDOCK4U3RE do include the ability to copy HPA partitions, but the duplication is still dependent on how the HPA partition is written to the hard drive, whether or not it is encrypted and how it is encrypted.

StarTech.com duplicators were not designed to recover failing or damaged drives. If the duplicator encounters a corrupt or unreadable sector, the duplication halts and fails.  If the source drive has bad sectors, use the Read Error Skip feature if your model of duplicator has it; however, if there are too many errors, it may still halt and fail even with this feature. If this happens, you will need third-party recovery software or custom-built recovery hardware to copy from a failing or damaged drive.

To determine if your hard drive will work in this device, on the product page, click the Technical Specifications tab, and do the following:

  • Make sure that the device supports the storage size of your hard drive. If the storage size of your hard drive is larger than what the device was tested with, the hard drive will likely still work with the enclosure.
  • Confirm that your hard drive uses the same interface type as the device. For example, IDE, SATA, or M.2.
  • Make sure that the device supports the physical size of your hard drive, such as 2.5 inches or 3.5 inches.
  • Verify that the power consumption of your hard drive doesn’t exceed the power output of the device. If you’re using multiple hard drives, make sure that the combined power consumption of all of the hard drives doesn’t exceed the power output of the docking station.

Hard Drives

Windows 10 

Before you can access a new or formatted drive in your operating system, you need to initialize it first and then create a partition on the drive. A partition defines an area of the drive to use for storing data. The partition uses a file system (for example, ex-FAT, NTFS, and so on).

Initialize a drive

Note: You typically only need to initialize a drive if the drive is new. If you cannot find an uninitialized drive in Disk Management, skip the following steps and try to partition your device.

  1. Press the Windows key + R, type compmgmt.msc, and click Run to open Computer Management.

  2. Navigate to Disk Management.

  3. When prompted to, initialize your disk(s). If you are running Windows® 7 or later and are using a drive larger than 2TB, initialize the disk(s) with GPT. If you are running an earlier version of Windows, initialize the disk(s) with MBR. For more information, visit the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=hard-drives#mbr-vs-gpt.

  4. Click OK.

Create a partition in a drive

Note: The following steps create an NTFS partition that uses the entire drive space. To use a different file system, select a different option in step 6.

  1. Right-click Unallocated or RAW volume, and select New Simple Volume.

  2. In the New Partition Wizard, click Next.

  3. Select Primary partition.

  4. Leave the partition size set to default, and click Next.

  5. Assign a drive letter or leave it set to the default, and click Next.

  6. Enter the following settings to format the partition:

  • In the File System field, enter NTFS.
  • Set the Allocation unit size to Default.
  • In the Volume label field, enter <your name/reference>.
  • Select the Perform a quick format check box.
  • Clear the Enable file and folder compression check box.
  1. Click Next > Finish.

The new drive should appear in Windows Explorer.

Mac OS

Before you can access a new or formatted drive in your operating system, you need to initialize it first and then create a partition on the drive. A partition defines an area of the drive to use for storing data. The partition uses a file system (for example, HFS+, ex-FAT, NTFS, and so on).

Initialize a drive

Mac OSX detects a drive that needs to be initialized and automatically prompts you to initialize the drive. If you are prompted to initialize the drive, click Initialize. If you are not prompted to initialize the drive and you cannot find the drive in Finder, you will need to create a partition on the drive.

Create a partition on a drive

Note: The following steps create an HFS+ (Mac OS Extended (Journaled)) partition that uses the entire drive space.

To create a partition on a new drive, complete the following:

  1. Open Finder.

  2. Navigate to Applications and click Utilities.

  3. Open Disk Utility.

  4. Select the new drive and click the Partition tab.

  5. Click Options and verify that it is set to GUID Partition Table.

  6. Enter a name for the partition.

  7. Click Partition.

The drive should now be accessible in Finder.

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Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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(2 Stars)

can't handle 8TB drive

By: jtfitz57 - 11/28/2018
was told it could handle up to 10TB but it would not recognize an 8TB one for me
| Helpful?
Sam, Customer Support on 29/11/2018 6:45:38 PM
Thank you for your feedback on SU2DUPERA11. We're sorry it didn't work with your 10TB drive. While this unit does work with many large sizes of drives, factors such as hardware encryption could contribute to a drive not being recognized properly by SU2DUPERA11. Please remember, we have Technical Advisors available 24 hours a day, 5 days a week, at www.startech.com/support if you need any assistance.
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