HDMI or DVI to DisplayPort Active Converter

This device is plug and play. It does not use any drivers, and does not require any setup tasks other than plugging in the source (for example, a computer) and the destination (for example, a monitor).

When you troubleshoot issues with a video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

• Video cables

• Video adapter

• Video source (such as a DVD player or computer)

• Video destination (such as a monitor or projector)

To test your setup components, try the following:

• Use the cable, video adapter, video source, and video destination in another setup to see if the problem is with the components or the setup.

• Use a different cable, video adapter, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

• Test each cable individually.

• Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

• Remove the video adapter from your setup and test to make sure that the video source and video destination work together without the video adapter.

• Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, adapter, and destination all need to support the resolution that you are using.

Try the following:

1. Check that the monitor’s video port works with another source.
2. Check that the cables between the source and the destination work with other equipment.
3. Check whether the video adapter works with another source and another destination.

The error “Out of Range” normally means that the resolution being output by the computer is not compatible with the display. Try lowering the resolution to see if that helps resolve the issue.  You may need to connect another monitor or restart the computer or source to accomplish this.

Unfortunately no, this device has an intended source and an intended destination.  Refer to the title of the webpage for this order.

This is an active video signal converter.  

A passive video signal converter changes the type of connection that is being used but does not change the signal that passes through the converter. Because the video signal is not modified, passive converters tend to be smaller, simpler, and less expensive than active video signal converters. Examples of passive converters include DVI-I to VGA, HDMI to DVI, and DisplayPort to Mini-DisplayPort converters.

An active video signal converter modifies both the type of connection that is being used and the signal that passes through the converter. Because this type of conversion can be complex, active converters tend to be larger than passive video signal converters and sometimes require additional power. Examples of active converters include DVI-D to VGA, HDMI to DisplayPort, and VGA to HDMI converters.

For more information about passive and active DisplayPort video signal converters, refer to the following FAQ: https://www.startech.com/faq/DisplayPort_Converter_DP_Multi_Mode.

For more information about which type of video signal converter you should use when you convert video signals with an MST hub, refer to the following FAQ: https://www.startech.com/faq/mst_hubs_passive_vs_active_adapters.

Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types: 

• DVI-A (17 pin).
• DVI-D Single Link (19 pin).
• DVI-D Dual Link (25 pin).
• DVI-I Single Link (23 pin).
• DVI-I Dual Link (29 pin).

Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).

Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.

DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.