Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
- Update computer to the latest version of macOS 10.15
- Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
- Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
- If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.