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How do I confirm that Windows detects my USB device?

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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This FAQ applies to these products:
ICUSB1284INT ICUSB232INT1 ICUSB232INT2 ICUSB232V2 ICUSBAUDIO2D USB150WN1X1 USB150WN1X1W USB21000S2 USB2106S USB300WN2X2D USB31000NDS USB31000S USB31000SPTB USB31000SPTW USB31000SW ICUSB1284 ICUSB128410 ICUSB1284D25 ICUSB232 ICUSB2321284 ICUSB23216F ICUSB2321F ICUSB2321FIS ICUSB2321X ICUSB2322F ICUSB2322I ICUSB2322RJ ICUSB2322X ICUSB2324 ICUSB2324852 ICUSB2324I ICUSB2324X ICUSB2328 ICUSB2328I ICUSB232C2 ICUSB232DB25 ICUSB232FTN ICUSB232IS ICUSB232PRO ICUSB232SM3 ICUSB422 ICUSB422IS ICUSBAUDIO ICUSBAUDIO7 ICUSBAUDIO7D ICUSBAUDIOB ICUSBAUDIOMH TBDOCKHDPBC USB2DVI USB2DVIE2 USB2DVIE3 USB2DVIMM6 USB2DVIPRO USB2DVIPRO2 USB2VGA2 USB2VGAE2 USB2VGAE3 USB2VGAMM6 USB2VGAPRO2 USB32DPPRO USB32DVIEH USB32DVIPRO USB32HDDVII USB32HDE USB32HDEH USB32HDES USB32VGAE USB32VGAEH USB32VGAES USB32VGAPRO USB3SDOCKD USB3SDOCKHD USBBT1EDR2 USBBT1EDR4 USBBT2EDR2 USBBT2EDR4 USBVGADOCK2 ST3300U3S 2SD4FCRU3 2SD4FCRU3C CFASTRWU3C DK30CH2DPPDU DKT30CHV DKT30CHVW DKT30CSDHPD DKT30CSDHPD3 FCREADHCU3 FCREADMICRO3 FCREADU2OTGB FCREADU3HC FCREADUOTGDB ICUSB23208FD ICUSB23216FD ICUSB232D MSDREADU2OTG MSDREADU3CA MST30C2DPPD NOTECONS02X SATDOCK22RE SATDOCK25U SATDOCK4U3E SATDOCKU3E SATDOCKU3S SDMSDRWU3AC SDOCK2U313 SDOCK2U313R SDOCK2U33 SDOCK2U33EB SDOCK2U33HFW SDOCK4U33 SDOCK4U33E SDOCKU313 SDOCKU33BV SDOCKU33EBV SDOCKU33EF SDOCKU33HB SDOCKU33HW SM21BMU31C3 ST3300GU3B SV231USBLC TB2DOCK4K2DP TB2DOCK4KDHC TB3DK2DPWUE UNIDOCK2U UNIDOCK3UEU UNIDOCKU33 US1GC30A US1GC30B US1GC30PD US1GC30W USB2100 USB2HDCAPM USB2HDCAPS USB300WN2X2C USB31000S2H USB31000SA USB31GEHD USB31GEVG USB32000SPT USB32DP4K USB32HD4K USB32HDEH3 USB32HDPRO USB32VGAEH3 USB32VGAV USB3DDOCKFT USB3DOCKH2DP USB3DOCKHDPC USB3SDOCKDD USB3SDOCKHDV USB3SMDOCK4K USB3SMDOCKHV USB3SMDOCKV USB3VDOCK4DP USB3VDOCKD USB3VDOCKH USB433WACDB USB56KEMH2 USB867WAC22 NOTECONS01 NOTECONS02
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