Discontinued

USB 3.0 Capture Device for High-Performance HDMI Video - 1080p 60fps - Aluminum

Record HDMI video and audio, with the option for an additional 3.5mm embedded audio source, to your computer at 1080p 60fps resolution

Product ID: USB32HDCAPRO

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  • Seamless picture quality with USB 3.0 bandwidth enabling you to capture 1080p video at 60 FPS
  • Wide device playback support with universally encoded video files
  • Raw/lossless video capture ensuring DirectShow™ compatibility on Windows devices

This HDMI to USB video capture device records high-definition HDMI video to your computer. With an aluminum enclosure, this device is built strong for fixed-location or on-the-go capture. It offers a separate 3.5 mm audio input for accompanying audio or voice-overs, and a HDMI pass-through port for connecting a monitor to review the video as it’s captured. 

Capture HD video at 1080p 60fps

Record 1080p video at 60fps (frames per second), to save your content so it can be shared, stored, or edited. Capture meetings, presentations, conference calls and from security equipment directly to your computer.

Easy video recording on Windows and Mac

The included software makes recording easy. Using a widely adopted codec, videos saved in StreamCatcher™ work with almost any video player and require no converting or editing.

Live stream on Windows

On Windows, you can live broadcast your video over the internet, using Twitch™ or other third-party video streaming platforms, with the included software.

DirectShow compatibility on Windows

With this capture device, you’re not tied to the included software. You can record raw/lossless video using any third-party DirectShow™ compatible software, such as Open Broadcaster Software (OBS).

The USB32HDCAPRO is backed by a 2-year StarTech.com warranty and free lifetime technical support.

Applications

  • Record video for training and tutorial purposes from devices that output HDMI
  • Great for video producers that may have a camera connected directly to the capture device
  • Great for recording the output from your PC, server, or POS station
  • Add your own independent audio source for voice-over commentary

Partner Numbers

  • Tech Data 12161465
  • ASI 185278
  • SYNNEX US STA-USB32HDCAPRO
  • UPC 065030864831

Compatibility

  • Windows 8 logo
  • Windows 7 logo
  • Windows 8 logo
  • Windows 7 logo
  • Windows 10 logo
  • Windows 10 logo
  • macOS Sierra (10.12) logo
  • macOS High Sierra (10.13) logo
  • macOS Mojave (10.14) logo
Windows® 7, 8, 8.1, 10
MacOS® 10.11 to 10.14

Specifications

Warranty Information Warranty 2 Years
Connector(s) Connector A 1 - HDMI (19 pin)
Connector B 1 - USB Type-B (9 pin) USB 3.0
Connector A 1 - 3.5 mm Mini-Jack (3 Position)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -5°C to 40°C (23°F to 105°F)
Humidity 20% to 80% (non-condensing)
Hardware AV Input HDMI
AV Output USB
Audio Yes
Industry Standards NTSC, PAL-M, PAL-60, PA
Video Encoding: MPEG4/H.264
DirectShow Compatible
Chipset ID Mstar - MST3363CNK-170
Packaging Information Package Height 2.1 in [53 mm]
Package Length 6.0 in [15.2 cm]
Shipping (Package) Weight 0.7 lb [0.3 kg]
Package Width 8.5 in [21.5 cm]
Performance Maximum Digital Resolutions 1920 x 1080 60 FPS
Supported Resolutions 1920 x 1080, 1280 x 720, 1024 x 768, 800 x 600
Wide Screen Supported Yes
Audio Specifications 2-channel stereo audio
MTBF 3,104,896 Hours
Physical Characteristics Weight of Product 3.1 oz [88 g]
Product Length 3.6 in [9.2 cm]
Product Width 2.3 in [58 mm]
Product Height 1.1 in [2.8 cm]
Power Power Source USB-Powered
Software OS Compatibility Windows® 7, 8, 8.1, 10
MacOS® 10.11 to 10.14
Special Notes / Requirements Note This video capture device requires a USB 3.0 port (or higher). The video capture device does not work with USB 2.0 ports (or lower).
What's in the Box Included in Package 1 - USB 3.0 capture device for HDMI video
1 - 3.3 ft [1 m] USB 3.0 cable
1 - 3.3 ft [1 m] HDMI cable
1 - quick start guide

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Drivers/Downloads

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Frequently Asked Questions

Before You Buy

This video capture card uses a DirectShow compatible driver and can be used with many third-party video capture applications. The driver for your video capture card still needs to be installed. You can find the driver by entering the product ID at http://www.startech.com/Support.

StarTech.com does not officially support or endorse the use of third-party applications. Any use of applications not provided by StarTech.com with our hardware must be independently supported.

Yes, if you use this capture card with third party software, it is possible to turn your video camcorder into a webcam.

Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.

This video capture card cannot record from more than one input at the same time.  

Note: Although the USB2HDCAPS can be connected to multiple computers on the same network, only one device can capture video at a time.

 

Although you may be able to plug in all of the connectors used for video standards associated with video capture cards/cables, you may still encounter issues that may prevent the video from being captured correctly.

About copyright protection

Some video sources implement copyright protection when you are plugging into a non-display device. Examples of copyright protection include the following:

  • High Definition Content Protection (HDCP). This type of copyright protection is included with DVI and HDMI® and can appear as a video error or blank screen. HDCP may also appear on the screen.

  • Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down.

Copyright protection cannot legally be bypassed, and StarTech.com does not offer any products that do so.

Using video adapters

It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination. You may need to actively convert from one video type to another to ensure that the correct conversion is being made. When a passive converter is not available, most video standards can be converted with active converters.

Examples of incompatible passive conversions include the following:

  • VGA source to composite or component (RCA) video, or composite or component (RCA) video to VGA.
  • Composite (RCA) source to s-video.
  • VGA to DVI-D and DVI-D to VGA.

Note: S-video to composite can be passively converted. DVI-I/DVI-A and VGA can be used bidirectionally.

About output resolution

If your video source has the ability to change resolutions (for example, a computer), it may be possible to send an incompatible resolution. To verify that the correct resolution is being used, navigate to www.StarTech.com and click the Technical Specifications tab for your product. Make note of the Industry Standards and Maximum Resolution specifications.

In the operating system's display management, you can adjust your video source to match or go below the maximum resolution and if possible, the refresh rate of your capture card.

Certain StarTech.com video capture cards are compatible with DirectShow and will work with many third-party video capture applications that are compatible with DirectShow. For more information on DirectShow compatible video capture cards, refer to the following FAQ: https://www.startech.com/faq/video-capture-cards-directshow.

Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.

Due to High-bandwidth Digital Content Protection (HDCP), it is not possible to record from certain gaming consoles. HDCP content (for example, movies) are protected, but the console itself may or may not have permanent HDCP enabled on the HDMI output.

For more information about consoles and their permanent HDCP enforcement, consult the following table:

Console Permanent HDCP

PlayStation 3

Yes
PlayStation 4

Optional. You can change the settings in the menu.

Wii U

No

XBox 360

No
XBox One No

You can use a video capture card with consoles that do not have permanent HDCP enabled.

You can use a video capture device to capture or record an audio and video output signal to a connected computer.  You can use USB, ExpressCard, or PCI Express technology to connect a video capture device to a computer system.  StarTech.com has video capture devices that can capture audio and video from sources such as HDMI, DVI, VGA, S-Video, component, or composite.  The captured signals are usually recorded with software that is included with the video capture device.  Some software will also stream the captured signals online.

Select a capture device that features the audio and video connections you want to use.  These can be identified on the product page, under the Technical Specifications tab.  Whenever possible, you should avoid using adapters or converters with video capture devices as they can cause issues or negatively impact the quality of the audio or video signals being captured.

When looking at a video capture device that requires software to use, it is important to consider the operating system you want to use it on.  You can find this on the product page under the Technical Specifications tab, which only lists supported operating systems.

Consider what resolution and refresh rate you require.  You can find the supported resolutions and refresh rates on the product page, under the Technical Specifications tab in the Performance section. 

Video capture device usually use drivers and software to record audio and video.  Both the drivers and the software can be found on the product page under the Support tab.  Different software will have different features so it’s a good idea to review the software to make sure it is a good fit for your intended usage.  You can do so by looking at the manual for the device, also located on the Support tab.  StarTech.com only supports the software included with the video capture device. 

HDCP stands for High-Bandwidth Digital Content Protection.  This system protects high definition video from being intercepted, modified, or recorded between the source and the display.  All StarTech.com devices adhere to the HDCP standard, so they do not record HDCP-protected content.  HDCP content that is being blocked often appears as a blank screen or a screen with an HDCP error shown on it.

Certain video capture devices allow you to stream video feeds online with streaming platform such as YouTube.  For more information, review the product manual or watch our video on this subject.  You can find a link to the video in the description.  If at this point you have further questions about a Startech.com video capture device contact our technical support team for further assistance. 

Troubleshooting

There are known compatibility issues with the included capture software when using macOS versions 10.14.0 - 10.14.2. If you're experiencing issues, please update macOS to the latest version.

A Windows 10 update may prevent a Capture Device from being detected by your Computer. Enabling access to your Camera and Microphone will resolve this issue.

To enable access to your Camera:

  1. Click the Start icon.
  2. Click the Settings icon.
  3. Click the Privacy tile.
  4. Click Camera.
  5. Locate the slider that says Let apps use my camera. Toggle this slider to the On position.

To enable access to your Microphone:

  1. Click the Start icon.
  2. Click Settings icon.
  3. Click Privacy tile.
  4. Click Microphone.
  5. Locate the slider that says Let apps use my microphone. Toggle this slider to the On position.

When you troubleshoot issues with a video capture device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video capture device

To test your setup components, try the following:

  • Use the video cables, source, and capture device in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, source, and capture device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables and source with the video capture device, make sure that the following is true:

  • Other video destinations work with the same video source. For more information, visit http://www.startech.com/faq/video_capture_cards_source_compatibility.

  • Adapters and extenders are kept to a minimum.

  • The video source is not copyright protected (for example, HDCP).

  • The video standard (for example, NTSC, PAL, HDMI, and so on) of the video source matches the Technical Specifications of the video capture device.

To check if the video capture device is detected in Windows®, complete the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Sound, video and game controllers.

  2. Do one of the following:

When you test the video capture device on your computer, make sure that the driver and capture software is installed on your system for your adapter. Some cards may be able to support third party software, however, support is limited. For more information, visit https://www.startech.com/faq/video-capture-cards-third-party-software.

Note: The USB3HDCAP requires a compatible USB 3.0 card.

Before you begin to troubleshoot StreamCatcher, make sure that you have tried to troubleshoot the video capture device by referring to the following FAQ: www.startech.com/faq/video_capture_cards_general_troubleshooting.

If you are unable to display or record video, complete the following in Device Settings:

  • Make sure that the input that you are trying to record or display is selected in Video Source.

  • Make sure that the video standard is set correctly for your region (for example, NTSC for North America, PAL for Europe, and so on).

  • If your audio is not working, make sure that you selected the correct audio source in Audio Source.

If the recorded video is poor quality, navigate to Record Settings and change the following settings to best suit your setup:

  • Record Resolution

    • High
    • Low
  • Record Mode

    • VBR (Variable Bit Rate) adjusts the bit rate based on the complexity of the video and saves space.
    • CBR (Constant Bit Rate) maintains the same bit rate regardless of complexity and offers the best recording quality.
  • Record Quality

    • The VBR quality level increases from 1 to 10, with 10 being the highest quality level.
    • The CBR quality level goes from 2 Mbps to 16 Mbps, with 16 Mbps being the highest quality level. 

If you are experiencing any issues with streaming, make sure that the following is true:

  • The target IP address is correct.

  • The correct protocol is selected.

  • You tested a low resolution and low bit rate to get the best performance.

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

How To

  1. Open a web browser and navigate to https://www.youtube.com/live_dashboard.
  2. Under Encoder setup, copy the Server URL from the bottom of the page.
  3. Add a slash mark and your stream name or key to the end of the URL (for example, rtmp://a.rtmp.youtube.com/live2/USERACCOUNT-8033.d1fj-m8d7-ds8y-41qj).
  4. Copy the RMTP link (you will need it to complete step 8).
  5. Open Stream Catcher.
  6. Click Settings Streaming Settings.
  7. In the Streaming Protocol Type drop-down menu, click RTMP.
  8. In the Streaming Public URL field, paste the link that you copied in step 4.
  9. On the Stream Catcher home page, click the blue record icon.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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