Product ID: PEXUSB3S2E2I
The PEXUSB3S2E2I 4-Port PCI Express USB 3.0 Controller Card adds 2 external USB 3.0 ports and 2 internal USB 3.0 motherboard headers to a PCI Express-enabled computer system, with support for SuperSpeed USB 3.0 data transfer rates up to 5Gbps as well as backward compatibility with devices that rely on previous USB standards (USB 2.0, 1.x).
The adapter card features a built-on SATA power connector, which when connected to the computer power supply supports delivery of up to 900 mA of power to USB 3.0 devices (500mA for USB 2.0 devices). Plus, this PCIe USB 3.0 card is equipped with a full-profile bracket and includes an optional low-profile/half-height bracket, making it a versatile solution that can be installed in either full-sized or small form factor computer cases.
The PEXUSB3S2E2I USB 3.0 PCIe Card is backed by 2-year warranty and free lifetime technical support.
|Warranty Information||Warranty||2 Years|
|Connector(s)||1 - Connector Type(s)||PCI Express x1|
|2 - Internal Ports||IDC (20 pin, USB 3.0, Motherboard Header)|
|2 - External Ports||USB Type-A (9 pin) USB 3.0 (5 Gbps)|
|Environmental||Operating Temperature||0°C to 60°C (32°F to 140°F)|
|Storage Temperature||0°C to 80°C (32°F to 176°F)|
|Humidity||10% ~ 90% RH|
|Bus Type||PCI Express|
|Card Type||Standard Profile (LP bracket incl.)|
|Port Style||Integrated on Card|
|Chipset ID||VIA/VLI - VL800|
|Packaging Information||Package Quantity||1|
|Package Length||5.6 in [14.2 cm]|
|Package Width||6.7 in [17 cm]|
|Package Height||1.2 in [30 mm]|
|Shipping (Package) Weight||5.2 oz [148 g]|
|Performance||Type and Rate||USB 3.0 - 5 Gbit/s|
|Physical Characteristics||Product Length||3.4 in [86.5 mm]|
|Product Width||0.6 in [15 mm]|
|Product Height||2.7 in [68.5 mm]|
|Weight of Product||1.8 oz [50 g]|
|Software||OS Compatibility||Windows® 8 / 8.1 (32/64bit), 7 (32/64), Vista (32/64), XP (32/64)
Windows Server® 2012, 2008 R2, 2003
|Special Notes / Requirements||System and Cable Requirements||Available PCI Express slot|
|Note||The maximum throughput of this card is limited by the bus interface. If used with PCI Express Gen 1.0 enabled computers, the max throughput is 2.5 Gbps. If used with PCI Express Gen 2.0 enabled computers, the max throughput is 5 Gbps.|
|What's in the Box||1 - Included in Package||PCI Express USB 3.0 Card|
|Low Profile Bracket|
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When you troubleshoot issues with a USB controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB controller card
To test your setup components, try the following:
Use the USB cable, device, and controller card in another setup to see if the problem is with the components or the setup.
Use a different USB cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the USB device and controller card, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Universal Serial Bus controllers.
If you do not see the USB controller card listed in Device Manager please see this FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
To confirm that Windows detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
The USB expansion cards derive power from the PCI or PCI Express slot on the motherboard. When high-powered USB devices are connected to the USB expansion card, the power provided by the slot may not be enough to power all of the devices and you should connect additional sources of power. When you troubleshoot issues, you should connect an additional source of power.
Symptoms that you are experiencing power-related issues include certain devices not working correctly, not all of the devices working at the same time, and certain devices not working at all.
Examples of low-powered USB devices include USB mice, keyboards, and flash drives. An example of a high-powered USB device is an external hard drive that does not have an external source of power.