Discontinued

External V.92 56K USB Fax Modem – Dial up Data Modem

Add dial-up Internet access and fax modem support to your computer, through USB

Product ID: USB56KEM3

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  • Compatible with V.92, V.90, and V.34 data modes
  • Compatible with T.31, V.17, V.29, V.27,and V.21 Fax modes
  • Data transfer rates up to 56Kbps (down) and 48Kbps (up)

The USB56KEM3 External 56K USB Fax Modem enables you to connect to dial-up Internet, or send faxes from your desktop or laptop computer through USB over any telephone line.

The USB Fax Modem features a small, lightweight design, with no external power requirements, ensuring maximum portability and simple setup - a cost-effective, time-saving solution for travelers who may not always have access to broadband Internet connections, or anyone living in rural areas where broadband service is simply not available.

With support for transfer rates up to 56 Kbps (data) and 14.4 Kbps (fax), and compatibility with the latest transmission standards (V.92, V.90, etc.), this versatile Fax Modem can keep you connected from virtually any USB-capable computer.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Add dial-up support to a desktop, laptop, or netbook when broadband access is not available
  • Turn a PC into a fax machine, capable of sending and receiving faxes

The StarTech.com Advantage

  • Compliant with common data/fax communication standards for near universal compatibility
  • Compact, portable design makes the USB Fax Modem easy and convenient to use in tight spaces or while traveling
  • Powered directly from the USB port, so no external power adapters are required

Partner Numbers

  • Ingram Micro USA 9DQ807
  • UPC 065030846400

Compatibility

  • Windows 7 logo
  • Windows 8 logo
Windows® 8 (32/64bit), 7 (32/64), Vista(32/64), XP(32/64), 2000, ME
Windows Server® 2008 R2

Specifications

Warranty Information Warranty 2 Years
Connector(s) 1 - External Ports USB Type-A (4 pin) USB 2.0
RJ-11
Environmental Operating Temperature 0°C to 55°C (32°F to 131°F)
Storage Temperature 10°C to 70°C (50°F to 158°F)
Humidity 20% ~ 80% RH
Hardware Ports 1
Interface USB 2.0
Bus Type USB 2.0
Chipset ID LSI - SV92U2C
Indicators 1 - LED Indicators On Hold
Data
Packaging Information Package Quantity 1
Package Length 6.7 in [17 cm]
Package Width 5.6 in [14.2 cm]
Package Height 1.4 in [35 mm]
Shipping (Package) Weight 6.4 oz [180 g]
Performance Maximum Data Transfer Rate 56 Kbps Down
48 Kbps Up
14.4 Kbps Fax
Type and Rate USB 2.0 - 480 Mbit/s
Modulation Modem Modulation -
ITU-T V.92, V.90, K56flex, V.34, V.32, v.23, V.22 bis, V.22, V.21, Bell 212A and 103

Fax Modulation -
V.17, V.29, V.27 Ter, V.21 channel 2

Data Compression - V.44

Physical Characteristics Color Black
Material Plastic
Product Length 3.0 in [75 mm]
Product Width 1.0 in [25 mm]
Product Height 0.7 in [1.8 cm]
Weight of Product 0.9 oz [25 g]
Power Power Source USB-Powered
Software OS Compatibility Windows® 8 (32/64bit), 7 (32/64), Vista(32/64), XP(32/64), 2000, ME
Windows Server® 2008 R2
Special Notes / Requirements System and Cable Requirements Available USB port
What's in the Box 1 - Included in Package USB Modem
RJ11 Cable
Driver CD
Instruction Manual

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Drivers/Downloads

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Driver(s):

Manual(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

By default, the drivers for the USB modem are included in Windows 8, 8.1 and 10. When you plug the adapter into your Windows computer system, wait a few minutes while the driver is installed. When the driver is installed, the USB modem appears under Modems in Device Manager

To open Device Manager, press the Windows key + X and select Device Manager.

If the driver installation is not successfully installed, you can manually install the driver by completing the instructions in the following FAQ: http://www.startech.com/faq/lsi_install_windows_v78.

Note: In Windows 8 and 8.1 the device may auto-install.  For more information refer to the following FAQ: http://www.startech.com/faq/lsi_install_windows_8_8.1

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, right-click the Setup.exe file and select Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Once Windows has restarted, connect the fax modem to your computer.
  3. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, double-click the Setup.exe file.
  3. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  4. Once Windows has restarted, connect the fax modem to your computer.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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