StarTech.com

10-Port Industrial USB 3.0 Hub - ESD and Surge Protection

Add ten USB 3.0 (5Gbps) ports with this DIN rail or surface-mountable metal hub

Product ID: ST1030USBM

  • Provides maximum USB scalability, with ten USB 3.0 Type-A ports
  • Protects your connected devices with 15kV ESD protection and 350-watt surge protection
  • Offers flexible, wide-range 7-24V DC terminal block power input (standard AC power adapter not supported or included)
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  • Ideal for harsh industrial environments, with an extended operating temperature range
  • Rugged, wall-mountable metal housing plus optional DIN rail mounts
  • Supports USB Battery Charging Specification 1.2 and delivers 1.5 amps to each USB port
  • Ten SuperSpeed USB 3.0 hub ports, with throughput support up to 5Gbps
  • Supports multi transaction translators (Multi-TT) on each port for legacy USB devices
  • Integrated, threaded screw-lock holes - prevent cables from becoming loose or disconnected in an industrial environment
  • Backward compatible with USB 2.0 and 1.x devices
¥21,000 JPY exc tax
¥22,680 JPY inc tax
Not Available
May be in stock with partners
Where To Buy

For more products like this please visit our International online store today!

Overview

This 10-port USB 3.0 hub gives you the scalability you need in harsh industrial environments. It’s designed to meet the advanced requirements of connecting a high number of devices in factory and industrial settings.

With a metal housing, you can depend on this industrial hub even in tough operating conditions. And because it offers more ports than most USB 3.0 hubs, you can access more devices at once, so you can work more efficiently and save time.

Photo of the hub installed on a DIN rail in a test bench environment

Connect more USB devices

Designed for a high volume of connections in industrial environments, this robust USB 3.0 hub offers ten connection ports, unlike most four or seven-port USB 3.0 (also known as USB 3.1 Gen 1) hubs.

With more ports you can connect more devices, such as USB-based control equipment, external storage, and more. Plus, you can avoid the aggravation of connecting and disconnecting devices when all ports are occupied.

The hub also supports USB Battery Charging Specification 1.2, delivering up to 1.5 amps power to each USB port, so you can charge your mobile devices faster than traditional USB ports allow.

Perfect for harsh industrial environments

This industrial USB hub delivers reliable performance with a metal, heavy-duty housing. And because it supports wide-range 7-24V DC terminal block input, you have the flexibility to power the hub as required, based on your own power input capabilities.

Perfect for factory environments, the rugged hub also supports an extended operating temperature range (0°C to 70°C) and offers surge and ESD protection to each USB port, which can help prevent damage to your connected devices.

Locate the hub where you need it most

With versatile installation options, you can install the hub where it’s best suited for your environment. You can securely mount the USB 3.0 hub to a surface, wall, or under a desk, and, it includes optional DIN rail mounts for use with equipment rack installations.

Works with your older USB devices

The industrial hub supports the full 5Gbps bandwidth of USB 3.0 and is also backward compatible with previous USB devices. You can connect your legacy USB 2.0 and 1.x peripherals alongside your newer USB 3.0 devices without any disruptions.

The ST1030USBM is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

Install the hub in tough conditions that are subject to large temperature variances, or where there’s a risk of physical damage

Deploy on assembly lines where only terminal block power is available

Connect a variety of USB devices such as industrial printers or cameras, plus fast-charge your smartphone and tablet

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID Genesys Logic - GL3520
Fast-Charge Port(s) Yes
Industry Standards USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0/1.1
Interface USB 3.0
Ports 10
USB-C Device Port(s) No
USB-C Host Connection No
Performance
Maximum Data Transfer Rate 5 Gbps
MTBF 119388 hours
Surge Protection 15kV ESD protection
350 W surge protection
Type and Rate USB 3.0 - 5 Gbit/s
Connector(s)
Connector Type(s) 10 - USB Type-A (9 pin) USB 3.0 Female
1 - USB Type-B (9 pin) USB 3.0 Female
1 - Terminal Block (2 Wire)
Software
OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements
Note If connected to a USB 2.0 host port, performance may be limited
This product is intended for use with terminal block power only – Standard AC adapter not available
System and Cable Requirements Host computer with an available USB 3.0 port
Indicators
LED Indicators 1 - Power (Green)
Power
Input Voltage 7 ~ 24 DC
Power Source Terminal Block
Environmental
Humidity 5%~95% RH (Non-condensing)
Operating Temperature 0°C to 70°C (32°F to 158°F)
Storage Temperature -20°C to 85°C (-4°F to 185°F)
Physical Characteristics
Cable Length 80 in [2032 mm]
Color Black
Enclosure Type Steel
Form Factor Industrial
Product Height 1.2 in [31 mm]
Product Length 7.8 in [198 mm]
Product Weight 12.1 oz [343 g]
Product Width 2.2 in [56 mm]
Packaging Information
Shipping (Package) Weight 20 oz [567 g]
What's in the Box
Included in Package 1 - 10-port industrial USB 3.0 hub
1 - USB 3.0 host cable
1 - DIN rail mounting kit
1 - terminal block (2 wire)
1 - instruction manual
Supports any operating system.
No additional drivers or software required.

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Troubleshooting

Industrial USB hubs offered by StarTech.com require an external power supply that connects to the terminal block on the hub. StarTech.com does not sell power supplies for these hubs and a power supply must be provisioned separately.

To select a power supply, you need to determine the maximum power requirements (wattage) of the hub.

The equation you should use to determine the power requirements is P = 5 * I * N, where the following is true:

  • P is the power in watts.
  • is the voltage of the USB port.
  • I is the current of the USB port in Amps.
    • I = 0.5 A for USB 2.0.
    • I = 0.9 A for USB 3.0.
  • N is the number of USB ports.

For example, a four-port USB 3.0 hub's maximum power requirement is P = 5 * 0.9 * 4. Therefore, the minimum wattage of the power supply for the four-port USB 3.0 hub is 18 watts.

When you determine the power requirements of the hub, you can choose a power supply. The following criteria must be met when you select the power supply:

  • The voltage must be within 7 to 24 or 7 to 40 Volts DC, depending on the specifications of the USB hub.
  • The power supply must convert AC to DC (no AC output).
  • The power rating is equal or greater to the requirements of the hub.

Most power supplies come with a rating in volts (V) and amps (A). To determine the current in amps, use I = P / V, where the following is true:

  • I is the current of the power supply.
  • P is the calculated power of the hub.
  • V is the chosen voltage of the power supply (between 7 to 24 or 7 to 40 volts).

For example, if a hub requires 18 W and you choose a 12 V power supply, the current of the power supply would be I = 18/12, I = 1.5A.

Power supplies are sold by a number of online distributors and resellers. StarTech.com does not provide any official recommendations for distributors or resellers.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.