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Triple-4K Monitor USB-C Docking Station for Laptops - 60W USB Power Delivery

Connect three 4K monitors to your Windows or MacBook laptop through USB-C (5Gbps), plus power and charge as you work

Product ID: DK30CH2DPPD

  • TAA Compliant
  • Turn your laptop into a premium workstation by connecting three external 4K monitors through three video ports: 2x DisplayPort (DisplayLink) 4K @ 60Hz and 1x HDMI (DP Alt Mode) 4K @ 30Hz
  • Universal USB-C dock supports macOS, Windows, and Chrome OS to connect and power your laptop, Ultrabook™ or tablet
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  • Powers and charges your laptop, with 60W USB Power Delivery 2.0 available
  • Supports 5K resolution on a single display
  • Connects to your laptop’s USB-C port; Thunderbolt 3 port compatible
  • Also connects to your laptop’s USB-A port using a USB-C to A cable, sold separately (only dual display is supported and Power Delivery to charge your laptop is not available through USB-A)
  • Gigabit Ethernet port adds wired network connectivity to your workstation
  • Connect your peripheral devices with 5x USB 3.0 ports - 4x USB Type-A and 1x USB Type-C (5Gbps)
  • Includes universal power adapter with full 120W
$398.99 CDN
1087+ In stock
In stock
CA: 96 | US: 991
1087+
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Overview

This TAA compliant USB-C™ docking station for MacBook and Windows® laptops takes productivity to a whole new level, with support for triple 4K monitors - a first in the market. The triple 4K docking station supports Ultra HD 4K resolution on two DisplayPort monitors (at 60Hz), and on one HDMI monitor (at 30Hz).

The docking station also features 60W USB Power Delivery 2.0, so you can power and charge your MacBook or Windows-based USB-C or Thunderbolt 3 laptop as you work while powering your peripherals, using the included 120W power adapter. Through just one USB Type-C™ cable, the dock also provides access to a wired network and five USB ports. It’s a must-have accessory for your MacBook Pro, Chromebook Pixel, Dell™ XPS 15, or other USB-C enabled laptop.  The dock can also be connected to a USB-A port on laptops (using a USB-C to A cable such as the USB315AC1M, sold separately), but only dual display is supported, and Power Delivery to charge your laptop is not available through USB-A.

Connect three 4K monitors to your Mac or Windows laptop

Enhance productivity with a triple-4K video workstation

This premium docking station lets you create a multi-monitor Ultra HD workstation with three monitors, even if your laptop video card doesn't natively support it.

With the triple-monitor dock, you can connect:

  • 2x 4K DisplayPort displays at 4096 x 2160 resolution / 3840 x 2160 @ 60Hz
  • 1x 4K HDMI displays at 4096 x 2160 resolution @ 24Hz / 3840 x 2160 @ 30Hz

The USB-C dock offers a fast and easy way to maximize your laptop’s workable screen space, giving you four screens in total when coupled with your laptop’s display.

5K support for a single display

For high resolution, graphic-intensive applications, the dock can also be used to connect a 5K display (5120 x 2880 resolution) at 60Hz, by connecting the two DisplayPort video ports to a single 5K display. You can set up a single 5K display or create a dual-monitor workstation, with one 5K display and one 4K HDMI display. 

Universally supported

Compatible with both Windows and MacBook computers, this universal laptop dock works with many USB-C enabled laptops. You simply connect to your laptop’s USB-C port to get up and running quickly. 

Because the dock uses USB-C, the dock is Thunderbolt™ 3 port compatible, you can connect it to your Thunderbolt 3 equipped laptop. For the MacBook Pro, this docking station provides a strong alternative to Thunderbolt 3 docks, to meet your charging needs and high-quality display requirements. 

Maximize the power to your laptop and peripherals

With support for USB Power Delivery 2.0, the docking station powers and charges your laptop, and powers other connected devices, from a single power adapter. 

The included 120W power adapter provides up to 60W for charging your MacBook or Windows-based laptop while maximizing the additional power available to all peripherals and devices connected to the dock.

All the connections you need

This triple-video docking station lets you connect your favorite peripherals, to transform your laptop into a powerful, full-sized workstation. With five USB 3.0 ports (4x USB Type-A and 1x USB Type-C), a Gigabit Ethernet port, headset jack, plus separate 3.5 mm audio and microphone ports for multiple audio, you have all the connections you need to maximize performance. The dock also includes a BC 1.2 charging Type-A port for fast charging your smartphone.

The DK30CH2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

 

Applications

Ideal for professionals who work with highly detailed graphics or data-intensive applications, including graphic and web designers, videographers, animators, analysts and engineers (CAD)

Scale your desktop across multiple displays — perfect for government, finance, marketing and sales environments

Expand the connectivity of your laptop — compatible with MacBook Pro, Chromebook Pixel, Dell XPS 15, HP Zbook 15u, Samsung Galaxy TabPro S, Asus ROG, Lenovo Yoga 900 or other USB-C enabled laptop

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
Chipset ID DisplayLink - DL-6950
Genesys Logic - GL3523
Texas Instruments - TPS65982
Displays Supported 3
Fast-Charge Port(s) Yes
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 1x HDMI (DP Alt Mode) - 4096 x 2160p @24Hz / 3840 x 2160p @30Hz
2x DisplayPort (DisplayLink) - 4096 x 2160p @60Hz / 3840 x 2160p @60Hz

1x 5K DisplayPort using 2 DP video ports - 5120 x 2880 @60Hz

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - DisplayPort (20 pin) Female
1 - HDMI (19 pin) Female
2 - USB Type-C (24 pin) USB 3.0 Female
1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
3 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
2 - 3.5 mm Mini-Jack (3 Position) Female
1 - Security Lock Slot Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS® 10.11 to 10.13.3
Chrome OS™
Special Notes / Requirements
Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
4K resolution is supported on all 3 video ports. A 4K-capable DisplayPort display is required to achieve 4Kx2K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
5K resolution is supported by connecting the two DisplayPort video ports to a single 5K display. A 5K-capable display is required to achieve 5K (5120 x 2880 60Hz) resolutions
Extended displays are currently only supported with DisplayLink-based products on macOS 10.11 to 10.13.3. This may change in future versions.
The dock connects to the USB-C port on your laptop. The dock can also be connected to the USB-A port on laptops using a USB-C to A cable, sold separately, but only dual display is supported, and Power Delivery to charge your laptop is not available through USB-A
System and Cable Requirements USB-C enabled computer with an available USB Type-C port
Power
Center Tip Polarity Positive
Input Current 2 A
Input Voltage 100 ~ 240 AC
Output Current 6 A
Output Voltage 20V DC
Plug Type N
Power Delivery 60W
Power Source AC Adapter Included
Environmental
Humidity 0~95% RH
Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Color Black & Silver
Enclosure Type Plastic
Product Height 1.3 in [34 mm]
Product Length 10.6 in [270 mm]
Product Weight 13.6 oz [385 g]
Product Width 3.2 in [82 mm]
Packaging Information
Shipping (Package) Weight 49.3 oz [1396 g]
What's in the Box
Included in Package 1 - docking station
1 - USB-C cable
1 - universal power adapter (NA/JP, ANZ)
1 - instruction manual

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS® 10.11 to 10.13.3
Chrome OS™

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0 and DisplayPort Alternate Mode:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

No, one USB-C port (labelled with a laptop icon) is used to connect to the computer, and the other USB-C port is used for data only.

Installation

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
     
  2. Once the download is complete, extract the files from the zip folder. Right-click the DisplayLink.zip or DisplayLinkDock.zip file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
     
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

Note: Do not physically connect the USB laptop docking station to your computer until instructed to (Step 6).

  1. Log in to the computer as the local administrator.
  2. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows typically saves the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads.
     
  3. Once the download is complete, extract the files from the zip file. (Right-click the DisplayLink.zip file, select Extract All and follow the on-screen instructions.)
  4. Select the appropriate folder for your operating system.
  5. Double-click Setup.exe.
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Once Windows has restarted, connect the USB laptop docking station to your computer.
  8. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display may flicker. This is normal. Once the installation has completed you will see your Windows desktop extended to the additional monitor.

How to

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If the displays connected to your MST hub do not wake up after your computer goes to sleep, change the input on the monitor(s) from Auto to the correct input (for example, DisplayPort or HDMI). This prompts the monitor to send its identification data to the correct port instead of scanning for ports when the signal is lost.

After you select the correct input on the monitor(s), press the Scan button to initiate the handshake (EDID) process. For more information on the Scan button, refer to the following FAQ: http://www.startech.com/faq/mst-hubs-scan-button.

If you set the monitor to the correct video port and press the Scan button and the issue is still not resolved, you need to disable sleep mode on your computer. To disable sleep on a computer running a version of Windows, complete the following:

  1. Open Control Panel.

  2. Click Power Options.

Note: Depending on how you have the View by options set in Control Panel, you might have to click Hardware and Sound to see Power Options.

  1. Click Change plan settings for the plan in use.

  2. For both entries, change Put the computer to sleep to Never.

  3. Click Save Changes.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

Triple-4K Monitor USB-C Docking Station for Laptops - 60W USB Power Delivery

Customer Reviews

4.3 (6 reviews)
4.3 out of 5 stars
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1 - 6 of 6 Reviews

(1 star) Only 2 of 3

By:
Using latest 8.5 drivers @ may 2018 If I plug HDMI monitor, it works As soon as I plug any extra Display Port monitors, the HDMI port stops working. If I unplug both Display Port monitors, HDMI monitor works again
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Sam, Customer Support
Thank you for your review of DK30CH2DPPD. We're sorry to hear you're having difficulties with it and would like to help. The behavior you're seeing is not expected with this product, so we recommend contacting us directly so that one of our Technical Advisors can look into this further for you. You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.

(5 stars) Amazing, has all the ports you'd ever need.

By:
This dock has been fantastic for me. It's lightweight and easily portable. I have two monitors hooked up to it, one is a 4k screen and the other a 1080p and both work great. This dock actually works better than my unstable Dell TB16 dock. Make sure when you first plug it in to let it sit plugged into your computer for 5 minutes or so because Windows has to go out and look for drivers to install for the different ports. I thought I had a defective unit at first because I couldn't get the Ethernet port to work right away but then after waiting for a little bit it started working and I realized Windows had to install the drivers first. I've tested all the ports and they all work now. One more thing to keep in mind is that the USB-C power delivery is only 60W. Therefore in my case I still needed to have the power adapter plugged into my laptop for the battery to charge as my laptop uses a 120W power adapter. I have a pretty beefy laptop so I won't knock the rating down for that as I'm sure it'll be fine for many laptops out there and in worst case scenario, you just plug in your power adapter too. I received this product in exchange for an unbiased review.
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(5 stars) Amazing!

By:
If you are someone who needs a lot of monitors, this is an excellent docking station. All this new technology makes setting these up very quick, and in my case, completely automatic. I planned all my cables and monitor placement in advance, and after plugged in everything and turning it on, my laptop screen blinked once and all the monitors came to life. A few minutes of (Windows) setup and I was up-and-running. Video quality is superb; I can’t believe this is all accomplished by a single cable! The dock itself is thin enough to sit on the base of my left-most monitor and looks amazing. The included Thunderbolt3 cable is only 50cm long, so take that into account during setup, or have a longer cable handy. I received this product in exchange for an unbiased review
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(5 stars) Works Perfectly

By:
I bought this dock for a new Lenovo Yoga 910. It worked perfectly out of the box, runs a 4K LG monitor and numerous peripherals, was essentially plug and play. Very pleased, my experience with OEM docks has been mixed at best in the past. Good work, StarTech.
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(5 stars) A Great USB-C Docking Station that has Everything

By:
I have been in the AV/IT Integration space for over 30 years. I found this unit easy to setup and use on my Dell, HP and Toshiba Laptops. The unit installs quickly and is compatible with a variety of operating systems, which I tested. There was no tearing of the video or audio sync issues during my testing. It was easy to set up two DisplayPort monitors, and on one HDMI monitor .  Utilizing a single USB Type-C cable, the dock also provides access to a wired network and five USB ports. Overall, I found the unit to be reliable, easy to use and of high quality. What is Included: 1- Docking Station 1- USB-C Cable 1- Universal Power Adapter 1- Instruction Manual Note: “I received this product in exchange for an unbiased review.”
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(5 stars) Triple-4K Monitor Docking Station

By:
I have been waiting on this device to hit the market all year and it did not disappoint. I purchased the new MacBook Pro with the USB-C ports earlier this year and have been waiting for a docking station that could handle my extra 2 monitors and could utilitize the USB-C cable to charge my laptop while also passing the data, sound, video, etc. It is simple to hook up and works great with awesome video display ports. It has allowed me to hook up one cable into my laptop each morning. This device would get a 10 out of 10 rating.
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