StarTech.com

USB 3.0 to Gigabit Ethernet NIC Network Adapter with 3 Port Hub - White

Add Gigabit Ethernet connectivity and 3 USB 3.0 Hub ports to a computer through a single SuperSpeed USB 3.0 port

Product ID: ST3300U3S

  • 10/100/1000 Mbps RJ45 Ethernet port
  • Fully compliant with IEEE 802.3, IEEE 802.3u, IEEE 802.3ab and IEEE 802.3az specifications
  • Supports Auto-MDIX, Wake-on-LAN and Jumbo Frames
View More
  • Crossover Detection & Auto-Correction (Auto MDIX)
  • 3 SuperSpeed USB 3.0 ports with up to 5Gbps of bandwidth
  • Backward compatible with USB 2.0 and USB 1.0/1.1 devices
  • Supports USB 3.0/2.0/1.x devices simultaneously
  • Fully compliant with USB 3.0 rev 1.0 specifications
  • Plug-and-Play and hot-swap compatible
69,99 € EUR exc VAT
83,29 € EUR inc VAT

Overview

The ST3300U3S USB 3.0 Gigabit Network Adapter turns a single SuperSpeed USB 3.0 host connection port into an RJ45 Gigabit network port as well as three additional USB 3.0 hub ports.

Unlike a USB 2.0-based adapter, this USB 3.0-based NIC lets you connect to your home or office network at full Gigabit bandwidth, with support for 10/100/1000Mbps. Plus, with support for features such as Jumbo Frames, VLAN tagging and Wake on LAN (WoL), this versatile network adapter offers a comprehensive Gigabit network solution.

On top of Gigabit Ethernet connectivity, the adapter also adds three USB 3.0 hub ports to your system, which allow you to connect external storage or other USB peripherals locally to the host computer. The hub ports support USB 3.0 speeds of up to 5 Gbps, as well as fast charging for mobile devices (e.g. iPhone®, iPad® and most Android™ devices).

Backward compatible with USB 2.0 and USB 1.x standards, the Gigabit Adapter/USB 3.0 hub will still support older USB devices and can also be used with an older system that does not have USB 3.0 ports (network speed limited by USB 1.x/2.0 bus), allowing you to mix and match USB 3.0/2.0/1.x devices. For further portability, the adapters can be used with or without the included external power adapter, eliminating the hassle of having to find an available wall outlet.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

  • Maximize capability by turning a single USB 3.0 slot into a Gigabit network connection and 3 port USB 3.0 hub
  • Simpler connection of multiple USB devices, with increased spacing between USB ports
  • Added length of USB 3.0 cable provides more convenience in extending USB connection further away from PC or Laptop vs typical USB dongle adapters
  • Delivers sufficient power to high-powered USB devices, with the optional power adapter (included)
  • Compact and portable, the USB 3.0 hub can be powered through USB

Applications

Connect a wide variety of peripherals at home/office to a laptop and be able to instantly disconnect them all from a single USB connection

Replace a failed integrated network adapter with an external, USB Ethernet connection, instead of having to open a desktop or laptop computer case

Quickly charge multiple mobile devices, such as iPhone®/iPad®/iPod®/Android devices through a single USB 3.0 port

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID ASIX - AX88179
VIA/VLI - VL811
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3az
USB 3.0 rev. 1.0
Interface RJ45 (Gigabit Ethernet)
USB 3.0
Ports 1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Jumbo Frame Support 4K max.
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
1 Gbps (Gigabit Ethernet)
Type and Rate USB 3.0 - 5 Gbit/s
Connector(s)
Connector Type(s) 1 - RJ-45 Female
1 - USB 3.0 Micro-B (10 pin, SuperSpeed) Female
3 - USB Type-A (9 pin) USB 3.0 Female
Software
OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.6 to 10.13 - VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Indicators
LED Indicators 1 - Blue - Power
1 - Green - Network Link (solid) / Activity (flashing)
Power
Center Tip Polarity Positive
Input Voltage 100 ~ 240 AC
Output Current 2.0 A
Output Voltage 5 DC
Plug Type M
Power Consumption (In Watts) 10
Power Source AC Adapter Included
Environmental
Humidity 5~85% RH
Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Color White
Form Factor Separate Cable
Product Height 20 mm [0.8 in]
Product Length 92 mm [3.6 in]
Product Weight 55 g [1.9 oz]
Product Width 65 mm [2.6 in]
Packaging Information
Package Quantity 1
Shipping (Package) Weight 344 g [12.1 oz]
What's in the Box
Included in Package 1 - USB 3.0 GbE Adapter plus Hub
1 - Micro USB 3.0 Cable
1 - Universal Power Adapter
3 - Power Adapter Plug (NA/ UK/ EU)
1 - Driver CD
1 - Instruction Manual

Compatibility

View full OS compatibility
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.6 to 10.13 - VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only

Certifications

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Accessories

Product Support

Frequently Asked Questions

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe.
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Double-click Setup.exe.
  4. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click AX88179, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. Click Browse my computer for driver software.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the AX88179\your_operating_system\Manual Drivers\ folder and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the Ax88179_178a file. Click OK, and then click Next.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click AX88179, which will have “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. On the Hardware Update Wizard screen, click Install from a list or specific location (Advanced), and then click Next.
  6. Select the Don’t search, I will choose the driver to install option, and then click Next.
  7. On the Hardware Type screen, click Show All Devices, and then click Next.

Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.

  1. On the Select the Device Driver you want to install for this hardware screen, select the Have Disk option.
  2. In the Install from Disk dialog box, click Browse.
  3. Browse to the AX88179\your_operating_system\Manual Drivers\ folder and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the Ax88179_178a file. Click OK, and then click Next.

How to

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

To confirm that the Mac OS detects your expansion card, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your expansion card is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Ethernet cables
  • Network devices
  • Computer system

To test your setup components, try the following:

  • Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.
  • Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

You should not upgrade your device's firmware if you do not have any issues with the functionality of your device. The only time you should consider an upgrade is if you are experiencing a problem with the device, and you have confirmed that the firmware addresses this problem.  You can confirm this is the case by reviewing the documentation included with the firmware or by consulting with our Technical Support team. Incorrectly upgrading firmware can result in diminished performance so it is best to contact StarTech.com if you would like to perform this operation.