Support

Product FAQs

Before You Buy

No video signal is appearing on my display. How do I fix this?

Check that the device is not being used in reverse.

The display does not support the resolution set within Display Settings. Adjust the resolution to be the exact resolution and refresh rate recommended by the display manufacturer.

Was this information helpful?
Yes No
|
This FAQ applies to these products:
DP2DVI DP2DVI2 DP2DVI2MM3 DP2DVI2MM6 DP2DVIADAP DP2DVID2 DP2DVIMM10 DP2DVIMM3BS DP2DVIMM6 DP2DVIMM6BS DP2DVIS DP2HD4K60H DP2HD4K60S DP2HD4KADAP DP2HD4KS DP2HDMI DP2HDMI2 DP2HDMIADAP DP2HDMIUSBA DP2HDMM1MB DP2HDMM2MB DP2HDMM3MB DP2HDMM5MB DP2HDVGA DP2VGA DP2VGA2 DP2VGA3 DP2VGA3X5 DP2VGAA DP2VGAAMM2M DP2VGAAMM3M DP2VGAHD20 DP2VGAMM10B DP2VGAMM15B DP2VGAMM3B DP2VGAMM6 DP2VGAMM6B DP2VGDVHD MDP2DPDVHD MDP2DVI MDP2DVI3 MDP2DVID2 MDP2DVIMM10B MDP2DVIMM10W MDP2DVIMM3B MDP2DVIMM3BS MDP2DVIMM3W MDP2DVIMM3WS MDP2DVIMM6 MDP2DVIMM6B MDP2DVIMM6BS MDP2DVIMM6W MDP2DVIMM6WS MDP2DVIS MDP2DVIW MDP2HD4K60S MDP2HD4KS MDP2HD4KSW MDP2HDMI MDP2HDMIUSBA MDP2HDMM1MB MDP2HDMM1MW MDP2HDMM2MB MDP2HDMM2MW MDP2HDMM3MB MDP2HDMM5MB MDP2HDVGA MDP2HDVGAW MDP2HDW MDP2VGA MDP2VGA2 MDP2VGAA MDP2VGAAMM2M MDP2VGAAMM3M MDP2VGAHD20 MDP2VGAMM10B MDP2VGAMM10W MDP2VGAMM15B MDP2VGAMM15W MDP2VGAMM3B MDP2VGAMM3W MDP2VGAMM6 MDP2VGAMM6B MDP2VGAMM6W MDP2VGAW MDP2VGDVHD MDP2VGDVHDW MDPHDDVIKIT MDPVGDVHD4K MST14DP123DP MSTDP122DP MSTDP123DP MSTDP123HD MSTDP124DP MSTMDP122DP MSTMDP123DP MSTMDP123HD MSTMDP124DP SLMPT2VGA
Back to top