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Product FAQs

Before You Buy

The video signal is displayed, but I see a moving line in the picture. How do I fix this?

The problem is usually a bad quality or damaged VGA cable on either end of the extender set. Try replacing the VGA cable with a higher quality cable like StarTech.com’s MXT101MMHQ.

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This FAQ applies to these products:
DS128 DSRXL IPUSB2VGA2 ST1212T ST1214T ST1218T ST121EXT ST121R ST121UTP ST121UTP232 ST121UTPEP ST122UTPA ST122UTPAL ST124UTPEA STUTPEALR STUTPWALL STUTPWALLA
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