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Product FAQs

The video signal is displayed, but the quality is not very good, or the colors are not accurate. How do I fix this?

  1. Please check to see if your model has an adjustable Gain dial on the remote unit.
  2. If it does, use it to adjust the color until it is acceptable.
  3. Replace the VGA cable with a higher quality cable like StarTech.com’s MXT101MMHQ.
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Additional Resources

This FAQ applies to these products:
COMPUTPEXTA DPBOOST DS128 DSRXL HDBOOST HDBOOST4K HDBOOST4K2 IPUSB2HD3 IPUSB2VGA2 ST1212T ST1214T ST1218T ST121EXT ST121HD20L ST121HD20V ST121HDBT20L ST121HDBT20S ST121HDBT5 ST121HDBTD ST121HDBTDK ST121HDBTE ST121HDBTL ST121HDBTPW ST121HDBTRP ST121HDBTSC ST121HDBTU ST121HDFXA ST121HDWP ST121R ST121SHD30 ST121SHD50 ST121USBHD ST121UTP ST121UTP232 ST121UTPDVI ST121UTPEP ST121UTPHD2 ST121WHD2 ST121WHDLR ST121WHDS ST122UTPA ST122UTPAL ST124HDBT ST124UTPEA ST12MHDLAN ST12MHDLAN2K ST12MHDLAN2R ST12MHDLAN4K ST12MHDLAN4R ST12MHDLANRX ST12MHDLANU ST12MHDLANUR ST12MHDLNHK ST12MHDLNHR ST222HDBT STDHVHDBT STHDBTRX STUTPEALR STUTPWALL STUTPWALLA SVIDUTPEXT SVIDUTPEXTA WIFI2HDMC WIFI2HDVGA
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