Serial DB9 RS232 Extender over Cat 5 - Up to 3300 ft (1000 meters)

Extend an RS232 serial connection up to 1000 meters (3300 feet) using Cat 5 cabling

Product ID: RS232EXTC1

4 stars (3 reviews) |
  • Extend RS232 up to 1000m / 3300ft
  • Data transfer rates of up to 230Kbps
  • Compatible with all RS232 communications
Your price
$178.99CAD

In stock: CA: 128 | US: 203

Where to buy StarTech.com products
Where to buy

The RS232EXTC1 Serial over Cat 5 Extender allows you to increase the distance of your RS232 Serial connection by up to 1000 meters (3300 feet), giving you the ability to connect serial peripheral devices up to a kilometer away from your system - an incredible 65x greater than normal RS232 serial cable length restrictions would permit.

The Extender is a cost-effective serial extension solution and completely hardware-based, eliminating the need to install additional software, allowing for a completely plug and play installation. The hardware can be setup in minutes, using existing or new Cat 5 or better Ethernet cabling.

Perfect for use in industrial monitoring and control, POS, security, medical, and traffic flow applications, the RS232 Serial over Cat 5 extender maintains the RS232 standard with support for data transfer rates of up to 230 Kbps.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Industrial applications include controlling CNC machinery, polling bar code scanner data, administering process control equipment, weigh stations, and other manufacturing applications
  • Monitor and control medical equipment, security keypads/card scanners, point of sale equipment and remote sensor data, and various other healthcare related serial communications
  • Extend connectivity to Point of Sale card swipe devices, bar code scanners, scales, receipt printers or cash register displays
  • Remotely poll data from access keypads, card scanners, camera installations or home security systems
  • Remote sensor monitoring for traffic flow management (air traffic control, expressway flow)

The StarTech.com Advantage

  • Provides you with flexibility when choosing the location of your serial peripherals by dramatically increasing the maximum RS232 serial cable length
  • Pure hardware design, no software or drivers required ensuring a simple plug and play installation
  • Enables use of separate control rooms away from harsh environmental conditions where serial devices may be located

Partner Numbers

  • Ingram Micro Canada 81079P
  • Tech Data Canada 16772Z
  • SYNNEX Canada 4717862
  • ASI Distribution Canada 112339
  • D&H Canada RS232EXTC1CA
  • UPC 065030841863

Compatibility

  • OS Independent logo
OS independent

Specifications

Warranty Information Warranty 2 Years
Connector(s) Local Unit Connectors 1 - DB-9 (9 pin, D-Sub)
1 - RJ-45
Remote Unit Connectors 1 - DB-9 (9 pin, D-Sub)
1 - RJ-45
Environmental Operating Temperature 0°C to 70°C (32°F to 158°F)
Storage Temperature 0°C to 85°C (32°F to 185°F)
Humidity 0% to 95%
Hardware Ports 1
Cabling Cat 5 UTP
Packaging Information Package Height 2.4 in [60 mm]
Package Length 5.6 in [14.2 cm]
Shipping (Package) Weight 1.5 lb [0.7 kg]
Package Width 12.5 in [31.8 cm]
Performance Maximum Data Transfer Rate 230 Kbps
Max Distance 1 km (0.6 mi)
Physical Characteristics Weight of Product 9.6 oz [273 g]
Color Silver
Material Steel
Product Length 3.6 in [9.2 cm]
Product Width 1.3 in [34 mm]
Product Height 0.9 in [2.2 cm]
Power Power Source 2 AC Adapters Included
Input Voltage 100 - 240 AC
Input Current 55mA
Output Voltage 9V DC
Output Current 0.3A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 2.7
Software OS Compatibility OS independent
Special Notes / Requirements System and Cable Requirements Cat5 RJ45 cabling required
What's in the Box Included in Package 1 - RS232 Extender Local Unit
1 - RS232 Extender Remote Unit
1 - 20cm Null Modem cable (DB-9 Male to Male)
2 - Power Adapter
1 - User Manual

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Drivers/Downloads

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Manual(s):

Datasheet

Product Support

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We are always ready to assist you with any questions you may have.

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Frequently Asked Questions

Troubleshooting

When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Serial cables

  • Serial ports

  • Serial devices

To test your setup components, try the following:

  • Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.

  • Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the serial ports and serial device, it is recommended that you do the following:

  • Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).

  • Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number. 

  • If the device is listed with an error, follow the instructions on the website to reinstall the drivers.

Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.

To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:

  1. If your serial port is not female, convert it by taking a female/female cable or gender changer and plugging it into the serial port.
  2. Take a metal paperclip or wire and cross pins 2 and 3. If you look closely at the female end, the pins should be numbered.
  3. Open a telnet session on the COM port number of the device that you are testing. To find out the COM port number, refer to the following FAQ: https://www.startech.com/faq/com-port-listing-windows.

Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.

  1. When the session is open, anything you type into it you should see. The loopback test fails when you cannot see what you are typing.

If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port. 

You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session.  When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.

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Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(3 reviews)
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(5 Stars)

Works well for our needs

By: Engsup - 01-31-2017
The extender was purchased to control a camera on a tower outside our broadcast facility. The cable run was over 500' from the Control Room to the top of the tower. Installation was easy and the extender works great.
| Helpful?
(5 Stars)

worked very well, stable and consistent

By: pneill - 09-15-2017
we had a cat 5 run over 500 ft that ran from our hospitality front desk serial interface to the restaurant point of sale server, easy to install, i did use the power adapters as it was convenient to do so... worked very well, as advertised, would use it again.
| Helpful?
(2 Stars)

Not that great!

By: ssquire - 08-23-2018
We needed the product to work @ 57600 Baud and we simply didn't get near there! I tested it @ 9600, 19200, 38400, and 57600 Baud on a 256 ft Cat 5 cable. Only 9600 & 19200 worked successfully.
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