Discontinued

External V.92 56K USB Fax Modem – Hardware Based Dial up Data Modem

Add dial-up Internet access and fax modem support to your computer through USB

Product ID: USB56KEMH

3 stars (2 reviews) |
  • Compatible with V.92, V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21 Bell 212A and Bell 103 data modes
  • Compatible with V.17, V.29, V.27, V.21 Ch 2, EIA/TIA 578 Class 1 and T.31 Fax Class 1.0 fax modes
  • Data transfer rates up to 56Kbps (down) and 33.6Kbps (up)

The USB56KEMH hardware-based USB 56k Modem lets you add dial-up Internet access and external fax modem support to your computer through USB.

This controller-based modem saves system resources and minimizes load on the CPU, using on-chip processing to deliver dial-up access without taxing your computer performance.

With support for transfer rates up to 56 Kbps (data) and 14.4 Kbps (fax), and compatibility with the latest transmission standards (V.92, V.90, etc.), this versatile USB modem can be used as a backup Internet connection, or in rural areas where broadband connections are not available.

To ensure portability and easy setup, the USB modem features a compact, lightweight design and is powered through the USB host connection, as opposed to an external power adapter. The modem also supports both Windows® and Mac OS® platforms, providing the versatility needed for true convenience.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Add dial-up support to a desktop, laptop, or netbook when broadband access is not available
  • Turn a PC into a fax machine, capable of sending and receiving faxes

The StarTech.com Advantage

  • Conserve system resources with hardware-based signal processing
  • Compliant with common data/fax communication standards for near universal compatibility
  • Compact, portable design makes the USB Fax Modem easy and convenient to use in tight spaces or while traveling

Partner Numbers

  • ASI Distribution Canada 147901
  • UPC 065030855204

Compatibility

  • Mac OS X Mavericks (10.9) logo
  • Windows 8 logo
  • Windows 7 logo
  • Mac OS X Yosemite (10.10) logo
Windows® XP, Vista, 7, 8, 8.1
Windows® Server 2003, 2008 R2
Mac OS 10.7 to 10.10

Specifications

Warranty Information Warranty 2 Years
Connector(s) 1 - External Ports RJ-11
USB Type-A (4 pin) USB 2.0
Environmental Operating Temperature 0°C to 55°C (32°F to 131°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 10~90% RH
Hardware Ports 1
Bus Type USB 2.0
Chipset ID Conexant - CX93010
Indicators 1 - LED Indicators Data
OH
Packaging Information Package Height 1.3 in [32 mm]
Package Length 6.4 in [16.3 cm]
Package Width 5.4 in [13.6 cm]
Shipping (Package) Weight 4.7 oz [134 g]
Performance Maximum Data Transfer Rate 56 Kbps Down
36.6 Kbps Up
14.4 Kbps Fax
Type and Rate USB 1.1 - 12 Mbit/s
Modulation

Modem Modulation:
ITU-T V.92 / V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21 Bell 212A and Bell 103

Fax Modulation:
V.17, V.29, V.27 Ter, V.21 channel 2

Data Compression:
V.44, V.42bis and MNP 5

Physical Characteristics Color Black
Material Plastic
Product Length 3.0 in [77 mm]
Product Width 1.1 in [27 mm]
Product Height 0.8 in [20 mm]
Weight of Product 1.1 oz [30 g]
Power Power Source USB-Powered
Software OS Compatibility Windows® XP, Vista, 7, 8, 8.1
Windows® Server 2003, 2008 R2
Mac OS 10.7 to 10.10
Special Notes / Requirements System and Cable Requirements USB enabled computer system with available USB port
What's in the Box 1 - Included in Package USB 56K Modem
RJ11 Cable
Driver CD
Instruction Manual

Accessories

Discontinued
RJ12FT

12 ft RJ11 Telephone Modem Cable

Position your modem up to 12ft from your computer

Your price
$7.99CAD

Check reseller availability

Where to buy StarTech.com products
USBEXTAA6IN

6in USB 2.0 Extension Adapter Cable A to A - M/F

Extends the length your current USB device cable by 6 inches

Your price
$14.99CAD

In stock: CA: 34 | US: 0

Where to buy StarTech.com products
USBEXTAA5DSK

5ft Desktop USB Extension Cable - A Male to A Female

Extend a USB port from the back of your computer to your desktop

Your price
$14.99CAD

Check reseller availability

Where to buy StarTech.com products
RJ25FT

25 ft RJ11 Telephone Modem Cable

Position your modem up to 25ft from your computer

Your price
$13.99CAD

In stock: CA: 385 | US: 1312

Where to buy StarTech.com products

Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Driver(s):

Manual(s):

Datasheet

Product Support

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Frequently Asked Questions

Installation

By default, the drivers for the USB modem are included in Windows 8 and 8.1. When you plug the adapter into your Windows system, wait a few minutes while the driver is installed. When the driver is installed, the USB modem appears under Modems in Device Manager.

The USB56KEMH appears as the Conexant USB CX93010 ACF Modem.

To open Device Manager, press the Windows key + X and select Device Manager.

If the driver is not successfully installed, you can manually install the driver by completing the instructions in the following FAQ: http://www.startech.com/faq/conexant_usb_install_windows_v78.

Note: In Windows 8 and 8.1 the device may auto-install.  For more information refer to the following FAQ: http://www.startech.com/faq/conexant_usb_install_windows_8_8.1

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, right-click the Setup.exe file and select Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Once Windows has restarted, connect the fax modem to your computer.
  3. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, double-click the Setup.exe file.
  3. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  4. Once Windows has restarted, connect the fax modem to your computer.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(2 reviews)
3 out of 5 stars
  • 5 (1)
  • 4 (0)
  • 3 (0)
  • 2 (0)
  • 1 (1)
Tell us what you think of this product.
Need a little help getting started?

Check out our review guidelines.

1 - 2 of 2 Reviews
Sort
(5 Stars)

works great for sending fax

By: alexskorpan - 05-16-2014
Turned my hp proone 600 into a fax in less than 2 minutes. incl installing cd-rom drivers. using win pro 64 bit system. and working bulletproof.
| Helpful?
(1 Stars)

No Instructions on Install or How to Use w/ MAC

By: GumBoocho - 07-08-2016
I bought this & find no instruction on installing or using with a MAC. bummer. I say NO to the "easy to find" question becs the instructions are not easy to find.
| Helpful?
Barry, Customer Support on 2016-07-20 5:54:56 AM
Hello, Thanks for pointing this out. We are sorry for any inconvenience this caused. With OS X, the USB56KEMH does not require any drivers for installation. It is a plug and play device. To confirm if it is detected and working correctly on a Mac you can check the system profiler by doing the following: - Click "About This Mac" - Click "More Info" - Select Hardware > USB > USB 3.0 Hi-Speed Bus > USB Modem The device will be identified by the name "Conexant". You can then move into the Network settings and add the modem by clicking the "+" in the lower left corner. When prompted to select the interface click USB Modem. From that point you can configure it as needed. If you need any further assistance, get in touch with our tech team. Thank You
Feedback Back to top