Product ID: ST53004U1C
Here’s a must-have accessory for any mobile device user. This compact USB 3.0 hub lets you connect an additional four USB devices to your computer, plus, you can easily fast-charge your mobile device using the hub’s dedicated charge port (DCP).
With a 2.4 amp dedicated charge port, the hub makes it fast and easy to charge your smartphone, tablet, and other USB-charged devices, including Android™, Apple, and Samsung™ devices.
The charge and data ports work simultaneously, so you can conveniently fast-charge your mobile device while continuing to use your other USB 3.0 peripherals. The dedicated charge port stays on even if the host computer is turned off, in sleep mode, or disconnected entirely.
Boost your system capabilities by adding four USB 3.0 ports, and enjoy fast data transfer speeds up to 5Gbps. The USB 3.0 (also known as USB 3.1 Gen 1) hub works with your high-bandwidth devices such as external hard drives, high-resolution webcams, flash drives, video cameras, and more.
The 4-port USB 3.0 hub features a small footprint that takes up little space on your desktop. And with ample space between each USB 3.0 port, it’s easy to plug and unplug the devices you use the most.
Setup is easy, with no driver installation required, and, for added flexibility the hub is USB-powered or self-powered using the included power adapter.
The ST53004U1C is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Note: The included power adapter is required to power the dedicated charge port.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 4 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | USB 3.0 A (Fast-Charge, 9 pin) | |
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -10°C to 70°C (14°F to 158°F) | |
Humidity | 10% ~ 90% RH (Non-condensing) | |
Hardware | USB-C Device Port(s) | No |
USB-C Host Connection | No | |
Fast-Charge Port(s) | Yes | |
Ports | 4 | |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Industry Standards | USB Battery Charging Specification Rev. 1.2 | |
USB 3.0 - Backward compatible with USB 2.0/1.1 | ||
Chipset ID | VIA/VLI - VL812 | |
Indicators | 4 - LED Indicators | Port status (Blue) |
Packaging Information | Package Height | 53 mm [2,1 in] |
Package Length | 15,1 cm [5,9 in] | |
Shipping (Package) Weight | 411 g [14,5 oz] | |
Package Width | 21,6 cm [8,5 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Physical Characteristics | Form Factor | Desktop |
Weight of Product | 75 g [2,6 oz] | |
Color | Black | |
Material | Plastic | |
Product Length | 10,3 cm [4,1 in] | |
Product Width | 60 mm [2,4 in] | |
Product Height | 22 mm [0,9 in] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Input Current | 0.6 A | |
Output Voltage | 12V DC | |
Output Current | 2A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 24 | |
Software | OS Compatibility | OS Independent; No additional drivers or software required |
Special Notes / Requirements | System and Cable Requirements | Host computer with an available USB 3.0 port |
The included power adapter must be connected to the hub in order for the dedicated charge port (DCP) to function | ||
Note | If connected to a USB 2.0 host port, performance may be limited | |
What's in the Box | 1 - Included in Package | 4-port USB 3.0 hub + 2.4A dedicated charging port |
USB 3.0 host cable | ||
universal power adapter (NA/EU/UK/AU) |
Add four USB 3.0 ports with two independent channels, LP/SATA power, and charging support to your PC through a PCI Express slot
Add 2 USB 3.0 Ports to a Laptop through an ExpressCard Slot
Add four USB 3.0 ports with four independent channels, LP/SATA power, and charging support to your PC through a PCI Express slot
Add 2 SuperSpeed USB 3.0 ports to your PCI Express-enabled PC
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB A-to-B cable
Computer USB port
USB peripheral(s)
To test your setup components, try the following:
Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.
Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the hub, make sure that you do the following:
If a power adapter is included, provide power to the USB hub.
Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.
Install the drivers for the USB peripheral.
Install the latest drivers for the USB controller and motherboard chipset.
Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.
When testing your USB peripherals, make sure that you do the following:
If required, attach external power.
Confirm that the peripheral works on a standard USB port.
If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:
Use a new USB A-to-B cable.
Test your setup using basic USB peripherals, such as a keyboard or mouse.
Test using another USB port.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating. It is always recommended to use an included power supply with a USB hub when possible.
When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.
On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.
If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.
USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.
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