Product ID: USB3HDCAP
This USB 3.0 external video capture device lets you record 1080p HD video and stereo audio to your computer system. With multiple video inputs including HDMI, DVI, VGA and component, the capture card can record original content from various sources such as computers, camcorders, security systems, POS terminals, and servers. With a framerate of 60 FPS (frames per second) and H.264 encoding, this is the perfect solution for capturing high-definition video for editing, compiling, and archiving.
Record lossless video at 60 FPS ensuring every frame of content is saved, unlike 30-frame-per-second capture devices that only catch half the action. 60 FPS exactly matches the output of most computer video cards, which is great for recording the output from your PC, server, or POS station when creating software training and tutorial videos.
The included software encodes in H.264, the most widely adopted video codec in the world, ensuring your video captures will be compatible with almost any device platform such as PC, Mac®, iOS® and Android™ with no editing or converting required. H.264 is also widely supported by most software titles including Adobe Premiere® and Windows Media® Encoder. Plus, the software not only lets you capture and export videos, but it also lets you take screenshots, schedule recordings and instantly stream your video source over the Internet using online services such as Twitch.
This USB capture card is capable of capturing lossless raw video making it compatible with Microsoft® DirectShow. With raw video capture you can record video using your preferred third party DirectShow software such as Open Broadcaster Software (OBS).
With multiple A/V input options you can capture from a wide variety of sources including HDMI, DVI, VGA, and component. You can also use this capture card with A/V adapters to record other video sources such as SDI using our SDI to HDMI converter (SDI2HD). Support for a variety of A/V devices is ideal for archiving analog video footage into a digital database.
The device also includes easy-to-use software that's compatible with NTSC and PAL systems, making it a must for professional video archiving applications where source media can change from project to project.
The USB3HDCAP is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Computer System Requirements:
|Warranty Information||Warranty||2 Years|
|Connector(s)||1 - Connector B||USB Type-B (9 pin) USB 3.0|
|HDMI (19 pin)|
|DVI-I (29 pin)|
|Stereo Audio (2 x RCA)|
|Component Video (3 x RCA)|
|Composite Video (1 x RCA)|
|VGA (15 pin, High Density D-Sub)|
|S-Video (4 pin, Mini-DIN)|
|Environmental||Operating Temperature||0°C to 35°C (32°F to 95°F)|
|Storage Temperature||-5°C to 40°C (23°F to 1604°F)|
|Humidity||20-80% RH Non-Condensing|
|Industry Standards||Video Encoding: MPEG4/H.264|
|NTSC, PAL-M, PAL-60, PA|
|Chipset ID||Mstar - MST3363CNK-170|
|Packaging Information||Package Height||53 mm [2.1 in]|
|Package Length||21.5 cm [8.5 in]|
|Shipping (Package) Weight||412 g [14.5 oz]|
|Package Width||15 cm [5.9 in]|
|Performance||Maximum Analog Resolutions||1920x1080 (1080p/30/50/60)|
|Maximum Digital Resolutions||Video input: 1920x1080 (1080p/30/50/60) Video Output: 1920x1080 (1080p/60)|
|Supported Resolutions||1080i/p, 720p, 576i/p, 480i/p|
|Wide Screen Supported||Yes|
|Audio Specifications||HDMI or Component RCA Stereo|
|General Specifications||This product is not compatible with Etron USB controllers, or ASMedia 1042 / 1042A USB controllers.|
|Physical Characteristics||Weight of Product||104 g [3.7 oz]|
|Product Length||11.4 cm [4.5 in]|
|Product Width||75.5 mm [3.0 in]|
|Product Height||24.5 mm [1.0 in]|
|Software||OS Compatibility||Windows® 10 (32/64), 8/8.1 (32/64), 7 (32/64), Vista (32/64), XP (32/64)|
|Special Notes / Requirements||Note||Confirmed compatible USB 3.0 host controllers: Intel, Renesas (NEC), VIA, AMD, Fresco FL1100|
|Incompatible USB 3.0 host controllers: ASmedia, Etron|
|A computer that supports USB 3.0 or higher is required. This product will not work with USB 2.0 or 1.1 controllers.|
|Will not record digitally encrypted content.|
|What's in the Box||1 - Included in Package||USB 3.0 HD Video Capture Device|
|A/V breakout cable|
|DVI to VGA adapter|
|USB 3.0 Cable|
Connect to your external devices and transfer data at 10x the speed of USB 2.0
Connect your computer or audio player to an RCA audio device
A Windows 10 update may prevent a Capture Device from being detected by your Computer. Enabling access to your Camera and Microphone will resolve this issue.
To enable access to your Camera:
To enable access to your Microphone:
When you troubleshoot issues with a video capture device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video capture device
To test your setup components, try the following:
Use the video cables, source, and capture device in another setup to see if the problem is with the components or the setup.
Use a different video cable, source, and capture device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables and source with the video capture device, make sure that the following is true:
Other video destinations work with the same video source. For more information, visit http://www.startech.com/faq/video_capture_cards_source_compatibility.
Adapters and extenders are kept to a minimum.
The video source is not copyright protected (for example, HDCP).
The video standard (for example, NTSC, PAL, HDMI, and so on) of the video source matches the Technical Specifications of the video capture device.
To check if the video capture device is detected in Windows®, complete the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Sound, video and game controllers.
Do one of the following:
If you do not see the video capture device in Device Manager, for more information, visit https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows
If the device is listed with an error, follow the instructions on the Support tab on the StarTech.com product page to reinstall the drivers.
When you test the video capture device on your computer, make sure that the driver and capture software is installed on your system for your adapter. Some cards may be able to support third party software, however, support is limited. For more information, visit https://www.startech.com/faq/video-capture-cards-third-party-software.
Note: The USB3HDCAP requires a compatible USB 3.0 card.
Before you begin to troubleshoot StreamCatcher, make sure that you have tried to troubleshoot the video capture device by referring to the following FAQ: www.startech.com/faq/video_capture_cards_general_troubleshooting.
If you are unable to display or record video, complete the following in Device Settings:
Make sure that the input that you are trying to record or display is selected in Video Source.
Make sure that the video standard is set correctly for your region (for example, NTSC for North America, PAL for Europe, and so on).
If your audio is not working, make sure that you selected the correct audio source in Audio Source.
If the recorded video is poor quality, navigate to Record Settings and change the following settings to best suit your setup:
If you are experiencing any issues with streaming, make sure that the following is true:
The target IP address is correct.
The correct protocol is selected.
You tested a low resolution and low bit rate to get the best performance.
You can use a video capture device to capture or record an audio and video output signal to a connected computer. You can use USB, ExpressCard, or PCI Express technology to connect a video capture device to a computer system. StarTech.com has video capture devices that can capture audio and video from sources such as HDMI, DVI, VGA, S-Video, component, or composite. The captured signals are usually recorded with software that is included with the video capture device. Some software will also stream the captured signals online.
Select a capture device that features the audio and video connections you want to use. These can be identified on the product page, under the Technical Specifications tab. Whenever possible, you should avoid using adapters or converters with video capture devices as they can cause issues or negatively impact the quality of the audio or video signals being captured.
When looking at a video capture device that requires software to use, it is important to consider the operating system you want to use it on. You can find this on the product page under the Technical Specifications tab, which only lists supported operating systems.
Consider what resolution and refresh rate you require. You can find the supported resolutions and refresh rates on the product page, under the Technical Specifications tab in the Performance section.
Video capture device usually use drivers and software to record audio and video. Both the drivers and the software can be found on the product page under the Support tab. Different software will have different features so it’s a good idea to review the software to make sure it is a good fit for your intended usage. You can do so by looking at the manual for the device, also located on the Support tab. StarTech.com only supports the software included with the video capture device.
HDCP stands for High-Bandwidth Digital Content Protection. This system protects high definition video from being intercepted, modified, or recorded between the source and the display. All StarTech.com devices adhere to the HDCP standard, so they do not record HDCP-protected content. HDCP content that is being blocked often appears as a blank screen or a screen with an HDCP error shown on it.
Certain video capture devices allow you to stream video feeds online with streaming platform such as YouTube. For more information, review the product manual or watch our video on this subject. You can find a link to the video in the description. If at this point you have further questions about a Startech.com video capture device contact our technical support team for further assistance.
Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types:
Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).
Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.
DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.
The USB3HDCAP only works with USB 3.0 (or later) ports, because the USB3HDCAP requires more bandwidth than USB 2.0 (or earlier) ports can provide to transfer data to the computer system. If you use a USB 2.0 or older port with the USB3HDCAP, the USB3HDCAP will be detected in Device Manager, but will not display video in StreamCatcher. StreamCatcher will show No Signal and a video frame rate.
If you need to purchase a USB 3.0 card for your system, refer to the USB 3.0 Cards section on the StarTech.com website: http://www.startech.com/Cards-Adapters/USB-3.0/Cards/.
Note: Refer to the following FAQ to make sure that you purchase a compatible chipset card for your system: http://www.startech.com/faq/http://www.startech.com/faq/USB3HDCAP_Chipset_Incompatibilities.
Although you may be able to plug in all of the connectors used for video standards associated with video capture cards/cables, you may still encounter issues that may prevent the video from being captured correctly.
About copyright protection
Some video sources implement copyright protection when you are plugging into a non-display device. Examples of copyright protection include the following:
High Definition Content Protection (HDCP). This type of copyright protection is included with DVI and HDMI® and can appear as a video error or blank screen. HDCP may also appear on the screen.
Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down.
Copyright protection cannot legally be bypassed, and StarTech.com does not offer any products that do so.
Using video adapters
It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination. You may need to actively convert from one video type to another to ensure that the correct conversion is being made. When a passive converter is not available, most video standards can be converted with active converters.
Examples of incompatible passive conversions include the following:
Note: S-video to composite can be passively converted. DVI-I/DVI-A and VGA can be used bidirectionally.
About output resolution
If your video source has the ability to change resolutions (for example, a computer), it may be possible to send an incompatible resolution. To verify that the correct resolution is being used, navigate to www.StarTech.com and click the Technical Specifications tab for your product. Make note of the Industry Standards and Maximum Resolution specifications.
In the operating system's display management, you can adjust your video source to match or go below the maximum resolution and if possible, the refresh rate of your capture card.
Due to High-bandwidth Digital Content Protection (HDCP), it is not possible to record from certain gaming consoles. HDCP content (for example, movies) are protected, but the console itself may or may not have permanent HDCP enabled on the HDMI output.
For more information about consoles and their permanent HDCP enforcement, consult the following table:
Optional. You can change the settings in the menu.
You can use a video capture card with consoles that do not have permanent HDCP enabled.
Certain StarTech.com video capture cards are compatible with DirectShow and will work with many third-party video capture applications that are compatible with DirectShow. For more information on DirectShow compatible video capture cards, refer to the following FAQ: https://www.startech.com/faq/video-capture-cards-directshow.
Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.
This video capture card uses a DirectShow compatible driver and can be used with many third-party video capture applications. The driver for your video capture card still needs to be installed. You can find the driver by entering the product ID at http://www.startech.com/Support.
StarTech.com does not officially support or endorse the use of third-party applications. Any use of applications not provided by StarTech.com with our hardware must be independently supported.
Yes, if you use this capture card with third party software, it is possible to turn your video camcorder into a webcam.
Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.
This video capture card cannot record from more than one input at the same time.
Note: Although the USB2HDCAPS can be connected to multiple computers on the same network, only one device can capture video at a time.
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