Discontinued

HDMI Docking Station for Laptops - USB 3.0

Set up a permanent or hoteling (hot desking) workstation where fewer peripheral and device ports are needed, and in an area where desk space is limited

Product ID: USB3VDOCKH

1 stars (1 reviews) |
  • Add essential ports to your laptop and create a permanent, single-video workstation, or a short-term (hotel or hot desk) workspace
  • Easily add the dock to your office or any environment with space constraints, with a compact, small-footprint housing that offers simpler device port connectivity
  • A cost-effective way to add ports to your laptop, such as HDMI, USB fast-charge, USB 3.0, Gigabit Ethernet, and a headset jack

This HDMI® docking station for laptops offers a cost-effective way to create a simpler but highly functional workstation that can be used in permanent workspaces, or by multiple people in guest or hoteling (hot desk) environments.

If you don’t need all the connections and features of a traditional laptop docking station, you can use this dock to add the most essential connections (such as an extra display) to your laptop.

HDMI laptop docking station being used at multiple hot desks in an office setting

Now you or your colleagues can be more productive and create an efficient and comfortable workspace, even in an area with minimal desk space.

Essential connections that are ideal for simple workstations

This laptop dock features basic device connections that are integrated into a small foot-print housing. Now you can create a permanent or a hoteling (hot desking) workstation in a location with limited space. The dock offers an efficient solution for adding an extra display, a Gigabit network connection, and multiple USB devices without having to connect several individual adapters. And, with hotel desks or hot desks, laptop users aren’t tied to one specific workstation, so they can come and go easily.

The HDMI dock offers simpler connectivity, so you can save money by avoiding a docking station that has connections you might never use. It’s perfect for anyone who needs to expand their connectivity in virtually any environment or application.

It’s a cost-effective docking station that still provides all the fundamental ports of a full-size workstation, such as an HDMI output, and when paired with your laptop display, you can easily set up dual monitors.

Diagram of the HDMI laptop docking station connected to a laptop, monitor, keyboard, and network switch

Compact design maximizes your available space

If you’re running out of physical workspace, this USB 3.0 (also known as USB 3.1 Gen 1 - 5Gbps) docking station can help. Its compact design occupies minimal surface area, so you can integrate it into smaller areas than traditional docking stations or desktop computers would require.

By maximizing your available space, the compact dock can help eliminate the added cost and hassle of purchasing more offices, cubicles, or desks.

With fewer ports integrated into a small foot-print housing, the dock is a perfect fit for short-term work areas (hot desks). It’s ideal for mass deployment in business, classroom, computer lab, and government settings. Plus, it integrates nicely into home-office or office hoteling workspaces that have limited space.

The HDMI docking station is about the size of one's hand, the image highlights the dock's compact and palm-sized design

Always-on fast-charge port makes charging easier

You can avoid the aggravation of a dead battery and make sure your mobile device is always ready to go, using the dock’s USB fast-charge and sync port. Plus, the always-on USB port supports device charging even when your laptop isn’t connected to the dock.

When you’re in a hurry, the easily accessible USB port charges your smartphone or tablet faster than traditional USB ports. This front-panel port ensures your mobile device is always within arm’s reach, so you can simultaneously get your work done while enjoying convenient device charging at your workstation.

Tablet shown connected to the dock's easy-access fast charge port

Universally supported

Unlike some proprietary docking stations designed only to work with specific laptop models, this universal laptop dock works with multiple brands. All you need is your laptop’s USB 3.0 port and you can be up and running quickly. With universal support, you can use this dock with different laptops now, or in the future.

The USB3VDOCKH is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

  • Create a hoteling, guest workstation (hot desk) for BYOD (Bring Your Own Device) users, or for CYOD (Choose Your Own Device) applications where companies offer a selection of laptops that can be used at one workstation
  • Save money by using a dock with only the ports you need, or by deploying just one universal laptop docking station for several employees or guests
  • Works with most USB 3.0 equipped laptops, such as your Ultrabook™, Microsoft® Surface™ Pro, Surface Book, Surface 3, Lenovo® Yoga, MacBook, and many Windows based tablets
  • Create a single-video workstation that’s ideal for small or home offices, as well as small, medium, and large businesses

Partner Numbers

  • ALSO Denmark 000000000002776518
  • UPC 065030861823

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS Sierra (10.12) logo
  • Mac OS X El Capitan (10.11) logo
  • Chrome OS logo
  • macOS Mojave (10.14) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® 7, 8, 8.1, 10
macOS 10.8 to 10.12, 10.14 - 10.15, 11.0
Chrome OS v55+

Specifications

Warranty Information Warranty 3 Years
Connector(s) 1 - Connector Type(s) HDMI (19 pin)
USB 3.0 A (Fast-Charge, 9 pin)
2 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) RJ-45
3.5 mm Mini-Jack (4 Position)
USB Type-B (9 pin) USB 3.0
Security Lock Slot
Environmental Operating Temperature 5°C to 50°C (41°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 20~80% RH
Hardware 4K Support No
Fast-Charge Port(s) Yes
Displays Supported 1
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID DisplayLink - DL-3700
VIA/VLI - VL812
Indicators 1 - LED Indicators Link (Green)
Activity (Amber)
Packaging Information Package Height 57 mm [2,2 in]
Package Length 15,5 cm [6,1 in]
Shipping (Package) Weight 574 g [20,3 oz]
Package Width 22,9 cm [9,0 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 2560 x 1440 (HDMI - Single Display)
Lower resolutions are also supported
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Weight of Product 150 g [5,3 oz]
Color Black & Silver
Material Plastic
Product Length 13,9 cm [5,5 in]
Product Width 79 mm [3,1 in]
Product Height 26 mm [1,0 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 0.8 A
Output Voltage 5 DC
Output Current 4 A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 20
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.8 to 10.12, 10.14 - 10.15, 11.0
Chrome OS v55+
Special Notes / Requirements System and Cable Requirements USB-enabled computer with an available USB 3.0 port
Note If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
Extended displays are currently only supported with DisplayLink-based products on macOS 10.11 to 10.13.3. This may change in future versions.
What's in the Box 1 - Included in Package laptop docking station
3.3 ft [1016 mm] USB 3.0 host cable
universal power adapter (NA/JP, EU, UK, ANZ)
instruction manual

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Drivers/Downloads

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Driver(s):

Manual(s):

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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(1 Stars)

Susceptible to static electricity

By: KaRe - 02/14/2018
I've had this product for about a year and time to time the monitor connected to the docking station would just go blue and Windows showed an error with the USB device. Disconnecting the power and USB connection to computer of the dock and reconnecting them would correct this issue. I just couldn't figure out what was wrong and couldn't claim guarantee because I already sent back one unit with the same issue and it would get back to working normally after re-connection. This weekend when it was happening quite often I finally figured out that it was because I was wearing a woolen jersey as well as woolen socks which on a carpet made me more statistic charged than usual. I'm more disappointed now because this is something that should have been taken care of in the design. The three other external USB devices (sound card and two portable hard drives), have no such issue and they sit right next to this dock.
| Helpful?
Brian, Customer Support on 21/09/2018 17.57.09
UPDATE: We looked into this situation and found the docking station needed a significant static discharge in order to be affected. In most environments, the docking station will work without issue. Unfortunately it's difficult to ensure the dock is completely immune to static electricity. We appreciate your feedback on the product. Feel free to contact us directly and we would be happy to look into other solutions with you.
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