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Product FAQs

I’m not able to install the driver. How do I fix this?

Your user account may require administrator privileges to install the driver.  If the computer is managed by the IT department or service provider, they may need to be contacted to help with this step.

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Additional Resources

This FAQ applies to these products:
107B-USB-HDMI 109B-USBC-HDMI USB2DVIE3 USB2DVIMM6 USB2DVIPRO2 USB2VGAE2 USB2VGAE3 USB2VGAPRO2 USB32DP24K60 USB32DP4K USB32DPES2 USB32DPPRO USB32DVIEH USB32DVIPRO USB32HD2 USB32HD4 USB32HD4K USB32HDDVII USB32HDEH USB32HDES USB32HDPRO USB32HDVGA USB32VGAEH USB32VGAES USB32VGAPRO USB32VGAV USBC2HD4
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