A Windows 10 update may prevent a Capture Device from being detected by your Computer. Enabling access to your Camera and Microphone will resolve this issue.
To enable access to your Camera:
- Click the Start icon.
- Click the Settings icon.
- Click the Privacy tile.
- Click Camera.
- Locate the slider that says Let apps use my camera. Toggle this slider to the On position.
To enable access to your Microphone:
- Click the Start icon.
- Click Settings icon.
- Click Privacy tile.
- Click Microphone.
- Locate the slider that says Let apps use my microphone. Toggle this slider to the On position.