Product ID: S355BU33ERM
The S355BU33ERM 5-bay Removable Hard Drive Enclosure lets you access five individual 2.5" or 3.5" hard drives simultaneously, through a single eSATA or USB port connection to your laptop or desktop computer.
For fast performance and efficient data transfers, you can connect the removable drive enclosure to your computer through either eSATA or USB 3.0. The enclosure supports full SATA III data transfer rates up to 6 Gbps, when connected through eSATA. When connected through USB 3.0, the enclosure supports transfer speeds up 5 Gbps plus support for UASP, which performs up to 70% faster than conventional USB 3.0 when paired with a UASP-enabled host controller.
With support for the fastest drive technologies available including SATA III (6 Gbps), hybrid drives and solid state drives (SSD), the enclosure helps you save time through optimized performance from your external storage.
For optimal drive performance and longevity, the HDD/SSD enclosure features a built-in fan, which helps cool your drives while ensuring maximum heat dissipation.
To ensure compatibility with your computer system, the S355BU33ERM supports all of the leading operating systems, including: Microsoft Windows® (8/7/Vista/XP/Server 2008/Server 2003), Apple® OSX (10.9/10.8/10.7/10.6), Linux, and Google Chrome OS™.
The S355BU33ERM is backed by a StarTech.com 2-year warranty and free lifetime technical support.
UASP is supported in Windows 8, Mac OSX (10.8 or above), and Linux. In testing, UASP performs with a 70% faster read speed and 40% faster write speed over traditional USB 3.0 at peak performance.
At the same peak in testing UASP also shows an 80% reduction in required processor resources.
Testing results were obtained using an Intel® Ivy Bridge system, a UASP-enabled StarTech.com Enclosure, and a SATA III solid state drive.
|Warranty Information||Warranty||2 Years|
|Connector(s)||5 - Drive Connectors||SATA Data & Power Combo (7+15 pin)|
|1 - Host Connectors||USB Type-B (9 pin) USB 3.0|
|eSATA (7 pin, Data)|
|Environmental||Operating Temperature||5°C to 55°C (41°F to 131°F)|
|Storage Temperature||-40°C to 70°C (-40°F to 158°F)|
|Humidity||10% ~ 90% non-condensing|
|Hardware||Interface||USB 3.0 & eSATA|
|Bus Type||USB 3.0|
|Number of Drives||5|
|Drive Size||2.5in & 3.5in|
|Compatible Drive Types||SATA|
|Number of 2.5 inch bays||5|
|Number of internal 3.5 inch bays||5|
|1 - Fans||120 mm|
|Fan Bearing Type||Sleeve Bearing|
|Chipset ID||JMicron - JMB575M
JMicron - JMS567
|Indicators||5 - LED Indicators||Drive Activity / Interface LED|
|1 - LED Indicators||Power LED|
|HDD Ready LED|
|USB / eSATA LED|
|Packaging Information||Package Height||21.2 cm [8.3 in]|
|Package Length||34.6 cm [13.6 in]|
|Shipping (Package) Weight||5.3 kg [11.6 lb]|
|Package Width||32.3 cm [12.7 in]|
|Performance||Air Flow Rate||35CFM|
|Noise Level||20.4 dBA|
|Maximum Data Transfer Rate||6 Gbps|
|Type and Rate||USB 3.0 - 5 Gbit/s|
|Type and Rate||eSATA (6 Gbps)|
|Hardware Raid Supported||No|
|Max Drive Capacity||Currently tested with up to 6TB 7200 RPM hard drives|
|Hot Swap Capability||Yes|
|General Specifications||Supports 2.5in Solid State Drives (SSD) and Hard Drives (HDD) using a 2.5in to 3.5in drive adapter such as 25SAT35HDD and 25SATSAS35|
|Product Length||28.1 cm [11.1 in]|
|Product Width||15.1 cm [5.9 in]|
|Product Height||21.5 cm [8.5 in]|
|Weight of Product||4 kg [8.8 lb]|
|Software||OS Compatibility||OS independent; No software or drivers required|
|What's in the Box||1 - Included in Package||USB 3.0 / eSATA SSD/HDD Enclosure|
|5 - Included in Package||2.5/3.5” drive trays (preinstalled)|
|1 - Included in Package||SATA to eSATA full profile bracket|
|USB 3.0 cable|
|2.5/3.5” drive installation screw kit|
|3 - Included in Package||Power cables (NA/UK/EU)|
|1 - Included in Package||Instruction manual|
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SATA hard drive controllers require a feature called port multiplier to read more than one hard drive per SATA or eSATA port. The port multiplier feature is not standard on many SATA hard drive controllers.
If your computer is only recognizing one of your hard drives, you need to plug the eSATA cable into a SATA controller that includes the port multiplier feature. If none of your current hard drive controllers include this feature, you can add a hard drive controller that does support port multiplier in any available expansion slot (for example, PCI, PCI-Express, PCMCIA, CardBus, or ExpressCard). StarTech.com has hard drive controllers available that support the port multiplier feature. To view the hard drive controllers, click here: http://startech.com/Cards-Adapters/HDD-Controllers/SATA-Cards/?filter_PORTMULTIPLIER=Yes.
If you have a hard drive controller card that does support the port multiplier feature but it is only reading one hard drive at a time, update the drivers of the hard drive controller. To find the most current StarTech.com drivers, click here: http://www.startech.com/Support.
When you troubleshoot issues with a hard drive enclosure, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test the hard drive and hard drive enclosure, it is recommended that you do the following:
Note: Formatting a hard drive erases all of the data on it. Make sure that you back up all of your data before you reformat the hard drive.
Note: A formatted hard drive will not show up in Computer or My Computer until it has a drive letter assigned to it.
You should not upgrade your device's firmware if you do not have any issues with the functionality of your device. The only time you should consider an upgrade is if you are experiencing a problem with the device, and you have confirmed that the firmware addresses this problem. You can confirm this is the case by reviewing the documentation included with the firmware or by consulting with our Technical Support team. Incorrectly upgrading firmware can result in diminished performance so it is best to contact StarTech.com if you would like to perform this operation.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To determine if your hard drive will work in this enclosure, on the product page, click the Technical Specifications tab, and do the following:
Check out our review guidelines.