Product FAQs


Why do my charms in Windows 8 open on the incorrect monitor?

If you use a USB video adapter to connect an external monitor to a Windows 8 touchscreen computer, and you swipe on the touchscreen to open the charms bar, the charms bar might open on the external monitor. You can use Windows Key + C to open the charms on the touchscreen, or you can do the following:

  1. On the touchscreen, open the side bar by touching on the bottom right corner and sliding up.
  2. Click Search.
  3. Type Calibrate and select Calibrate the screen for pen and touch input.
  4. Select Display and click Setup, which will ask you to touch the screen.

If you swipe for charms, they should now open on the touchscreen.