CustomerSupport FAQs

Before You Buy

How do I get the invoice for my order?

Invoices are available online the next business day after placing your order. To retrieve your invoice, do the following:

  1. On the StarTech.com website, click Login at the top of the page.
  2. Enter your username and password, and click Login.
  3. Click Order History at the top of the page.
  4. In the table, click the invoice number that corresponds with your order number.

Note: The Order Confirmation email you received from StarTech.com contains your order number.

  1. Click Printable Invoice (PDF) to download your invoice.

If you require a credit card transaction receipt or if you have other invoice-related inquiries, contact the Customer Service Advisory team.

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