4 Port DisplayPort Video Switch with Audio & IR Remote Control

When you troubleshoot issues with a video splitter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

• Video cables

• Video switch

• Video source (such as a DVD player or computer)

• Video destination (such as a monitor or projector)

Note: When you are testing setup components, you should avoid using video adapters. For example, if you are converting a VGA source to HDMI for use with an HDMI switch, you should use an HDMI source when you test the components.

To test your setup components, try the following:

• Use the cable, video switch, video source, and video destination in another setup to see if the problem is with the components or the setup.

• Use a different cable, video switch, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

• Test each cable individually.

• Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

• Remove the video switch from your setup and test to make sure that the video source and video destination work together without the video switch.

• Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, switch, and destination all need to support the resolution that you are using.

This device outputs DisplayPort video signals. If you have a display or video destination that uses another type of video connection, there are ways that you can convert the video signal or connection. These options are outlined below and organized by the target connection.

Passive and active conversions

The converter that you require depends on the type of DisplayPort video source that you are using. For more information about converting DisplayPort video signals, refer to the following FAQ: https://www.startech.com/faq/DisplayPort_Converter_DP_Multi_Mode.

This device has a DisplayPort input port. If you have a video source that uses another video connection, there are options available to convert the video signal or connection. These options will be outlined below for each video source connection.

Note: You might need to use more than one converter as part of your solution; however, you should try to use the least number of converters and cables to connect your source and destination. If you have the option to convert from multiple source video connections, choose the option that requires the fewest number of conversions.