Product ID: TB2DOCK4K2DP
This Thunderbolt™ 2 docking station for laptops is one of the first Thunderbolt 2 docks to support dual DisplayPort video output. With 20Gbps data throughput, it lets you connect up to 12 devices to your MacBook or laptop, without sacrificing system performance.
Plus, it offers ports that are often missing on other laptop docks, such as eSATA and S/PDIF 5.1 digital optical audio.
This specialty laptop dock is a must-have accessory for a variety of environments, including home and office workstations, design studios, and on-site production applications.
This Thunderbolt 2 dock lets you connect two displays to your laptop using common DisplayPort monitors. Traditional Thunderbolt docks require that at least one of your monitors is a Thunderbolt display for dual video, which means you might need to spend extra time and money on the additional display. Because it offers two DisplayPort connections, the dock makes it easy to create a highly productive dual-video workstation, with no additional costs or inconveniences.
With dual displays, you have more screen space to manage several programs at once. You can work more efficiently by avoiding the nuisance of rearranging windows, or flipping back and forth between pages.
If you’re looking to add a 4K Ultra HD display to your laptop, then this dock can help. The dock delivers vivid 4K (3840 x 2160p - 30Hz) image quality to a single DisplayPort or Thunderbolt monitor. And, because it supports DP++ you can connect a 4K HDMI® display using a DisplayPort to HDMI Adapter (SKU: DP2HD4KADAP - sold separately). It’s perfect for web and graphic designers, animators, or anyone who works with high-resolution videos and images.
Plus, you can connect a Thunderbolt display and a DisplayPort monitor while maintaining 4K resolution on the DP display. You can also connect multiple displays via a Thunderbolt daisy chain, giving you multiple options for expanding your viewing capabilities.
The Thunderbolt 2 docking station smashes connection limitations. It provides several peripheral ports, including the hard-to-find connections that are missing from most laptops and docking stations. Ports such as a built-in eSATA port and S/PDIF 5.1 digital optical audio output set this dock apart, making it easy to enhance or harness the storage and audio capabilities of your MacBook or laptop.
The dock also features an always-on USB fast-charge port, so you can quickly charge your smartphone or tablet even when your laptop is disconnected. And because it offers 20Gbps data throughput, the Thunderbolt 2 dual-video docking station lets you connect and use your peripherals at higher speeds. With faster device access you can save time and get work done more quickly.
The TB2DOCK4K2DP is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Maximum Supported Resolutions*
Video Output Configuration |
Max DisplayPort Resolution |
Max DisplayPort Resolution |
Max Thunderbolt Resolution |
---|---|---|---|
DisplayPort 1 |
3840 x 2160p (4K) |
N/A |
N/A |
DisplayPort 2 |
N/A |
3840 x 2160p (4K) |
N/A |
Thunderbolt |
N/A |
N/A |
3840 x 2160p (4K) |
DisplayPort 1 and DisplayPort2 |
2560 x 1600p |
2560 x 1600p |
N/A |
DisplayPort and Thunderbolt |
3840 x 2160p (4K) |
N/A |
3440 x 1440p (tested up to) |
Thunderbolt Daisy Chain |
N/A |
N/A |
3840 x 2160p (4K) + 2560 x 1440p (tested up to) |
*Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
*The docking station does not support three displays unless connected using a Thunderbolt daisy chain.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 2 - Connector Type(s) | Thunderbolt™ 2 (20 pin) |
DisplayPort (20 pin) | ||
1 - Connector Type(s) | USB 3.0 A (Fast-Charge, 9 pin) | |
Toslink (SPDIF, Optical) | ||
3 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
1 - Connector Type(s) | 3.5 mm Mini-Jack (4 Position) | |
eSATA (7 pin, Data) | ||
3.5 mm Mini-Jack (3 Position) | ||
RJ-45 | ||
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -20°C to 70°C (-4°F to 158°F) | |
Humidity | 5~90% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 2 | |
Bus Type | Thunderbolt 2 | |
Industry Standards | Thunderbolt 2 - Backward compatible with Thunderbolt 1 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
Chipset ID | Intel - Falcon Ridge DSL5520 Fresco - FL1100EX ASMedia - ASM1042A ASMedia - ASM1061 C-Media - CM6500 Texas Instruments - PCM2912A Intel - WGI210AT |
|
Indicators | 1 - LED Indicators | Link (Green) |
Activity (Yellow) | ||
Packaging Information | Package Height | 3.8 in [97 mm] |
Package Length | 13.8 in [35.1 cm] | |
Shipping (Package) Weight | 4.0 lb [1.8 kg] | |
Package Width | 5.7 in [14.5 cm] | |
Performance | Maximum Data Transfer Rate | 20 Gbps (Thunderbolt 2) 5 Gbps (USB 3.0) 6 Gbps (eSATA) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Single Display: DisplayPort or Thunderbolt (mDP) only: 3840 x 2160 @60Hz Dual Display: DisplayPort + DisplayPort: 2560 x 1600 + 2560 x 1600 DisplayPort + Thunderbolt: 3840 x 2160 + 3440 x 1440 (tested up to) Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p. |
|
UASP Support | Yes | |
Type and Rate | Thunderbolt 2 - 20 Gbit/s | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Color | Silver |
Material | Aluminum and Plastic | |
Product Length | 10.6 in [27 cm] | |
Product Width | 3.4 in [87 mm] | |
Product Height | 1.1 in [27 mm] | |
Weight of Product | 19.1 oz [541 g] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Input Current | 2 A | |
Output Voltage | 12V DC | |
Output Current | 6 A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 72 | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.12 - 10.13 |
Special Notes / Requirements | System and Cable Requirements | Thunderbolt 2 enabled computer with a Thunderbolt 2 port |
Note | Dual-display configuration is available when connected to two DisplayPort monitors, or a DisplayPort and a Thunderbolt monitor. Your laptop hardware must support dual-external displays through its Thunderbolt 2 port | |
A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K) | ||
If connected to a Thunderbolt 1 host port, performance may be limited | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps | ||
What's in the Box | 1 - Included in Package | Thunderbolt 2 dual-video docking station |
3.3 ft [1016 mm] Thunderbolt cable | ||
universal power adapter | ||
4 - Included in Package | power cords (NA/JP, EU, UK, ANZ) | |
1 - Included in Package | instruction manual |
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We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.
Your computer automatically finishes installing the driver and your device should be ready to use.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
To output 4K to a DisplayPort display at 60Hz your monitor must support the resolution and refresh rate. If your monitor supports 4K at 60Hz (DP1.2 or higher) you may also need to set the monitor to work at 60Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
This device outputs DisplayPort video signals. If you have a display or video destination that uses another type of video connection, there are ways that you can convert the video signal or connection. These options are outlined below and organized by the target connection.
The converter that you require depends on the type of DisplayPort video source that you are using. For more information about converting DisplayPort video signals, refer to the following FAQ: https://www.startech.com/faq/DisplayPort_Converter_DP_Multi_Mode.
Target connection | Passive conversion | Active conversion |
VGA | N/A | DisplayPort to VGA: https://www.startech.com/AV/Displayport-Converters/DP-VGA/. |
DVI |
DisplayPort to DVI: https://www.startech.com/AV/Displayport-Converters/DP-DVI/?filter_CONVERTTYPE=Passive. |
DisplayPort to DVI: https://www.startech.com/AV/Displayport-Converters/DP-DVI/?filter_CONVERTTYPE=Active. |
HDMI | DisplayPort to HDMI: https://www.startech.com/AV/Displayport-Converters/DP-HDMI/?filter_CONVERTTYPE=Passive. | DisplayPort to HDMI: https://www.startech.com/AV/Displayport-Converters/DP-HDMI/?filter_CONVERTTYPE=Active. |
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