Product FAQs

Before You Buy

The Gigabit media converter is not showing an active link on the copper side. How do I fix this?

  1. You may not get a connection if you connect a Gigabit Fiber Media Converter to a 10/100 copper Ethernet port.
  2. Make sure the entire link-chain is physically connected, so there is no device left unplugged.
  3. Try manually setting the Ethernet port connected to the Media Converter to 1000Mbps instead of auto-negotiate.
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