Product ID: PEX400USB2
This 5 Port PCI Express USB 2.0 Adapter Card lets you connect up to five USB 2.0 peripherals (4 external and shared 1 internal) to your computer, with support for high speed USB data transfer rates of up to 480 Mbps.
Plus, the PCI Express USB card is backward compatible with USB 1.1, so you can continue using your older USB peripherals.
Featuring easy plug and play installation, this adapter card provides convenient, hassle-free connections without having to reboot the host computer.
This product is backed by StarTech.com’s Lifetime Warranty and FREE LIFETIME technical support.
Warranty Information | Warranty | Lifetime |
---|---|---|
Connector(s) | 1 - Connector Type(s) | PCI Express x1 |
1 - Internal Ports | USB Type-A (4 pin) USB 2.0 | |
4 - External Ports | USB Type-A (4 pin) USB 2.0 | |
Environmental | Operating Temperature | 0°C to 55°C (32°F to 131°F) |
Storage Temperature | -50°C to 150°C (-5°F to 302°F) | |
Humidity | 5~95% RH | |
Hardware | Ports | 5 |
Interface | USB 2.0 | |
Bus Type | PCI Express | |
Card Type | Standard Profile | |
Industry Standards | PCI Express One Lane 2.5Gb/s | |
Chipset ID | Renesas/NEC - D720101GU | |
Packaging Information | Package Length | 21 cm [8.3 in] |
Package Width | 38 mm [1.5 in] | |
Package Height | 14.2 cm [5.6 in] | |
Shipping (Package) Weight | 180 g [6.4 oz] | |
Performance | Type and Rate | USB 2.0 - 480 Mbit/s |
Physical Characteristics | Product Length | 87 mm [3.4 in] |
Product Width | 80 mm [3.1 in] | |
Product Height | 9.6 mm [0.4 in] | |
Weight of Product | 59 g [2.1 oz] | |
Software | OS Compatibility | Windows® 8 / 8.1 (32/64bit), 7 (32/64), Vista (32/64), XP (32/64), 2000 Windows Server® 2012, 2008 R2, 2003 |
Special Notes / Requirements | System and Cable Requirements | Unused PCI slot |
Pentium® II class or better CPU | ||
Windows® 98SE or better | ||
What's in the Box | 1 - Included in Package | PCI Express USB 2.0 card |
Instruction Manual |
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Live Chat (opens in new window)If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
When you troubleshoot issues with a USB controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB cables
USB devices
USB controller card
To test your setup components, try the following:
Use the USB cable, device, and controller card in another setup to see if the problem is with the components or the setup.
Use a different USB cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the USB device and controller card, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Universal Serial Bus controllers.
If you do not see the USB controller card listed in Device Manager please see this FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
To confirm that Windows detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
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