USB 3.0 Video Capture Device - HDMI / DVI / VGA / Component HD Video Recorder - 1080p 60fps

Capture a High-Definition HDMI, DVI, VGA, or Component Video source to your PC


3.7 stars (19 reviews) |
  • Seamless picture quality with USB 3.0 bandwidth enabling you to capture 1080p video at 60fps
  • Record from virtually any device, with support for HDMI, DVI, VGA, and Component video input sources
  • Supports 2-channel stereo audio (HDMI / RCA)
Your price
€311.99 EUR
VAT not included in the price

In stock: 1273

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This USB 3.0 external video capture device lets you record 1080p HD video and stereo audio to your computer system. With multiple video inputs including HDMI, DVI, VGA and component, the capture card can record original content from various sources such as computers, camcorders, security systems, POS terminals, and servers. With a framerate of 60 FPS (frames per second) and H.264 encoding, this is the perfect solution for capturing high-definition video for editing, compiling, and archiving.

Seamless picture quality at 60 FPS

Record lossless video at 60 FPS ensuring every frame of content is saved, unlike 30-frame-per-second capture devices that only catch half the action. 60 FPS exactly matches the output of most computer video cards, which is great for recording the output from your PC, server, or POS station when creating software training and tutorial videos.

H.264 encoding for wide device compatibility

The included software encodes in H.264, the most widely adopted video codec in the world, ensuring your video captures will be compatible with almost any device platform such as PC, Mac®, iOS® and Android™ with no editing or converting required. H.264 is also widely supported by most software titles including Adobe Premiere® and Windows Media® Encoder. Plus, the software not only lets you capture and export videos, but it also lets you take screenshots, schedule recordings and instantly stream your video source over the Internet using online services such as Twitch.

This USB capture card is capable of capturing lossless raw video making it compatible with Microsoft® DirectShow. With raw video capture you can record video using your preferred third party DirectShow software such as Open Broadcaster Software (OBS).

Flexible Input Solutions for Convenient Compatibility

With multiple A/V input options you can capture from a wide variety of sources including HDMI, DVI, VGA, and component. You can also use this capture card with A/V adapters to record other video sources such as SDI using our SDI to HDMI converter (SDI2HD). Support for a variety of A/V devices is ideal for archiving analog video footage into a digital database.

The device also includes easy-to-use software that's compatible with NTSC and PAL systems, making it a must for professional video archiving applications where source media can change from project to project.

The USB3HDCAP is backed by a 2-year warranty and free lifetime technical support.


  • A computer that supports USB 3.0 or higher is required. This product will not work with USB 2.0 or 1.1 controllers.
  • Will not record digitally encrypted content.
  • Not compatible with ASmedia, or Etron USB 3.0 host controllers. If your system has one of these non-supported controllers you can alternatively add a PCI-express USB 3.0 controller card such as the PEXUSB3S4V, PEXUSB3S400 or PEXUSB3S4.

Computer System Requirements:

  • Operating System: Microsoft® Windows® Vista / 7 / 8 / 8.1 / 10 (32/64-bit)
  • CPU: i3 Dual Core 2.8GHz or higher
  • Memory: 2 GB
  • USB 3.0 host controller (Confirmed support with: Intel, Renesas (NEC), VIA, AMD, Fresco FL1100)


  • Record video for training and tutorial purposes from varying video output technologies
  • Stream live video feeds online with streaming services such as twitch
  • Use with ST122HDMILE HDMI splitter to capture HD video game play at 60 frames per second, while playing on a different display
  • Convert analog video to digital in professional video archiving applications

The Advantage

  • Smooth video capture with USB 3.0 bandwidth, enabling you to record 1080p video at 60fps
  • H.264 encoding ensures your recordings will work on any platform, such as PC, Mac, iOS & Android
  • Record from virtually any device, with support for HDMI, DVI, VGA, and Component video input sources

Partner Numbers

  • ALSO Denmark 000000000002764294
  • ALSO Norway 000000000002764294
  • ALSO Sweden 000000000002764294
  • CMS Distribution V209316
  • CMS Distribution Ireland USB3HDCAP
  • Esprinet USB3HDCAP
  • Esprinet Italy USB3HDCAP
  • Exertis 10039157
  • Exertis IE 10039157
  • Ingram Austria V933304
  • Ingram DK V933304
  • Ingram Finland V933304
  • Ingram Germany V933304
  • Ingram IE V933304
  • Ingram Micro Belgium 2818258
  • Ingram Micro España V933304
  • Ingram Micro France V933304
  • Ingram Micro Italy V933304
  • Ingram Micro Netherlands 2818258
  • Ingram Micro Sweden V933304
  • Ingram Micro UK V933304
  • Ingram Switzerland V933304
  • SIEWERT & KAU 130874
  • Tech Data - Belgium 4428245
  • Tech Data - France 4428245
  • Tech Data - Italy 4428245
  • Tech Data - Netherlands 4428245
  • UPC 065030855952


  • Windows 10 logo
  • Windows 11 logo
  • Windows 8 logo
  • Windows 7 logo
Windows® 11, 10 (32/64), 8/8.1 (32/64), 7 (32/64), Vista (32/64), XP (32/64)


Warranty Information Warranty 2 Years
Connector(s) 1 - Connector B USB Type-B (9 pin) USB 3.0
HDMI (19 pin)
DVI-I (29 pin)
Stereo Audio (2 x RCA)
Component Video (3 x RCA)
Composite Video (1 x RCA)
VGA (15 pin, High Density D-Sub)
S-Video (4 pin, Mini-DIN)
Environmental Operating Temperature 0°C to 35°C (32°F to 95°F)
Storage Temperature -5°C to 40°C (23°F to 1604°F)
Humidity 20-80% RH Non-Condensing
Hardware AV Input HDMI
AV Output USB
Audio Yes
Industry Standards Video Encoding: MPEG4/H.264
DirectShow Compatible
Chipset ID Mstar - MST3363CNK-170
Packaging Information Package Height 53 mm [2.1 in]
Package Length 21.5 cm [8.5 in]
Shipping (Package) Weight 412 g [14.5 oz]
Package Width 15 cm [5.9 in]
Performance Maximum Analog Resolutions 1920x1080 (1080p/30/50/60)
Maximum Digital Resolutions Video input: 1920x1080 (1080p/30/50/60)
Video Output: 1920x1080 (1080p/60)
Supported Resolutions 1080i/p, 720p, 576i/p, 480i/p
Wide Screen Supported Yes
Audio Specifications HDMI or Component RCA Stereo
MTBF 2,242,857 Hours
General Specifications This product is not compatible with Etron USB controllers, or ASMedia 1042 / 1042A USB controllers.
Physical Characteristics Weight of Product 104 g [3.7 oz]
Color Black & Gray
Product Length 11.4 cm [4.5 in]
Product Width 75.5 mm [3.0 in]
Product Height 2.4 cm [1.0 in]
Software OS Compatibility Windows® 11, 10 (32/64), 8/8.1 (32/64), 7 (32/64), Vista (32/64), XP (32/64)
Special Notes / Requirements Note Confirmed compatible USB 3.0 host controllers: Intel, Renesas (NEC), VIA, AMD, Fresco FL1100
Incompatible USB 3.0 host controllers: ASmedia, Etron
A computer that supports USB 3.0 or higher is required. This product will not work with USB 2.0 or 1.1 controllers.
Will not record digitally encrypted content.
What's in the Box 1 - Included in Package USB 3.0 HD Video Capture Device
A/V breakout cable
DVI to VGA adapter
USB 3.0 Cable
Instruction manual



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Frequently Asked Questions


A Windows 10 update may prevent a Capture Device from being detected by your Computer. Enabling access to your Camera and Microphone will resolve this issue.

To enable access to your Camera:

  1. Click the Start icon.
  2. Click the Settings icon.
  3. Click the Privacy tile.
  4. Click Camera.
  5. Locate the slider that says Let apps use my camera. Toggle this slider to the On position.

To enable access to your Microphone:

  1. Click the Start icon.
  2. Click Settings icon.
  3. Click Privacy tile.
  4. Click Microphone.
  5. Locate the slider that says Let apps use my microphone. Toggle this slider to the On position.

When you troubleshoot issues with a video capture device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video capture device

To test your setup components, try the following:

  • Use the video cables, source, and capture device in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, source, and capture device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables and source with the video capture device, make sure that the following is true:

  • Other video destinations work with the same video source. For more information, visit

  • Adapters and extenders are kept to a minimum.

  • The video source is not copyright protected (for example, HDCP).

  • The video standard (for example, NTSC, PAL, HDMI, and so on) of the video source matches the Technical Specifications of the video capture device.

To check if the video capture device is detected in Windows®, complete the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Sound, video and game controllers.

  2. Do one of the following:

When you test the video capture device on your computer, make sure that the driver and capture software is installed on your system for your adapter. Some cards may be able to support third party software, however, support is limited. For more information, visit

Note: The USB3HDCAP requires a compatible USB 3.0 card.

Before you begin to troubleshoot StreamCatcher, make sure that you have tried to troubleshoot the video capture device by referring to the following FAQ:

If you are unable to display or record video, complete the following in Device Settings:

  • Make sure that the input that you are trying to record or display is selected in Video Source.

  • Make sure that the video standard is set correctly for your region (for example, NTSC for North America, PAL for Europe, and so on).

  • If your audio is not working, make sure that you selected the correct audio source in Audio Source.

If the recorded video is poor quality, navigate to Record Settings and change the following settings to best suit your setup:

  • Record Resolution

    • High
    • Low
  • Record Mode

    • VBR (Variable Bit Rate) adjusts the bit rate based on the complexity of the video and saves space.
    • CBR (Constant Bit Rate) maintains the same bit rate regardless of complexity and offers the best recording quality.
  • Record Quality

    • The VBR quality level increases from 1 to 10, with 10 being the highest quality level.
    • The CBR quality level goes from 2 Mbps to 16 Mbps, with 16 Mbps being the highest quality level. 

If you are experiencing any issues with streaming, make sure that the following is true:

  • The target IP address is correct.

  • The correct protocol is selected.

  • You tested a low resolution and low bit rate to get the best performance.

How To

  1. Open a web browser and navigate to
  2. Under Encoder setup, copy the Server URL from the bottom of the page.
  3. Add a slash mark and your stream name or key to the end of the URL (for example, rtmp://
  4. Copy the RMTP link (you will need it to complete step 8).
  5. Open Stream Catcher.
  6. Click Settings Streaming Settings.
  7. In the Streaming Protocol Type drop-down menu, click RTMP.
  8. In the Streaming Public URL field, paste the link that you copied in step 4.
  9. On the Stream Catcher home page, click the blue record icon.

Before You Buy

You can use a video capture device to capture or record an audio and video output signal to a connected computer.  You can use USB, ExpressCard, or PCI Express technology to connect a video capture device to a computer system. has video capture devices that can capture audio and video from sources such as HDMI, DVI, VGA, S-Video, component, or composite.  The captured signals are usually recorded with software that is included with the video capture device.  Some software will also stream the captured signals online.

Select a capture device that features the audio and video connections you want to use.  These can be identified on the product page, under the Technical Specifications tab.  Whenever possible, you should avoid using adapters or converters with video capture devices as they can cause issues or negatively impact the quality of the audio or video signals being captured.

When looking at a video capture device that requires software to use, it is important to consider the operating system you want to use it on.  You can find this on the product page under the Technical Specifications tab, which only lists supported operating systems.

Consider what resolution and refresh rate you require.  You can find the supported resolutions and refresh rates on the product page, under the Technical Specifications tab in the Performance section. 

Video capture device usually use drivers and software to record audio and video.  Both the drivers and the software can be found on the product page under the Support tab.  Different software will have different features so it’s a good idea to review the software to make sure it is a good fit for your intended usage.  You can do so by looking at the manual for the device, also located on the Support tab. only supports the software included with the video capture device. 

HDCP stands for High-Bandwidth Digital Content Protection.  This system protects high definition video from being intercepted, modified, or recorded between the source and the display.  All devices adhere to the HDCP standard, so they do not record HDCP-protected content.  HDCP content that is being blocked often appears as a blank screen or a screen with an HDCP error shown on it.

Certain video capture devices allow you to stream video feeds online with streaming platform such as YouTube.  For more information, review the product manual or watch our video on this subject.  You can find a link to the video in the description.  If at this point you have further questions about a video capture device contact our technical support team for further assistance. 

Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types: 

Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).

Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.

DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.

The USB3HDCAP only works with USB 3.0 (or later) ports, because the USB3HDCAP requires more bandwidth than USB 2.0 (or earlier) ports can provide to transfer data to the computer system. If you use a USB 2.0 or older port with the USB3HDCAP, the USB3HDCAP will be detected in Device Manager, but will not display video in StreamCatcher. StreamCatcher will show No Signal and a video frame rate.

If you need to purchase a USB 3.0 card for your system, refer to the USB 3.0 Cards section on the website:

Note: Refer to the following FAQ to make sure that you purchase a compatible chipset card for your system:

Although you may be able to plug in all of the connectors used for video standards associated with video capture cards/cables, you may still encounter issues that may prevent the video from being captured correctly.

About copyright protection

Some video sources implement copyright protection when you are plugging into a non-display device. Examples of copyright protection include the following:

  • High Definition Content Protection (HDCP). This type of copyright protection is included with DVI and HDMI® and can appear as a video error or blank screen. HDCP may also appear on the screen.

  • Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down.

Copyright protection cannot legally be bypassed, and does not offer any products that do so.

Using video adapters

It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination. You may need to actively convert from one video type to another to ensure that the correct conversion is being made. When a passive converter is not available, most video standards can be converted with active converters.

Examples of incompatible passive conversions include the following:

  • VGA source to composite or component (RCA) video, or composite or component (RCA) video to VGA.
  • Composite (RCA) source to s-video.
  • VGA to DVI-D and DVI-D to VGA.

Note: S-video to composite can be passively converted. DVI-I/DVI-A and VGA can be used bidirectionally.

About output resolution

If your video source has the ability to change resolutions (for example, a computer), it may be possible to send an incompatible resolution. To verify that the correct resolution is being used, navigate to and click the Technical Specifications tab for your product. Make note of the Industry Standards and Maximum Resolution specifications.

In the operating system's display management, you can adjust your video source to match or go below the maximum resolution and if possible, the refresh rate of your capture card.

Due to High-bandwidth Digital Content Protection (HDCP), it is not possible to record from certain gaming consoles. HDCP content (for example, movies) are protected, but the console itself may or may not have permanent HDCP enabled on the HDMI output.

For more information about consoles and their permanent HDCP enforcement, consult the following table:

Console Permanent HDCP

PlayStation 3

PlayStation 4

Optional. You can change the settings in the menu.

Wii U


XBox 360

XBox One No

You can use a video capture card with consoles that do not have permanent HDCP enabled.

Certain video capture cards are compatible with DirectShow and will work with many third-party video capture applications that are compatible with DirectShow. For more information on DirectShow compatible video capture cards, refer to the following FAQ:

Although third-party software might work with this video capture card, does not officially support or endorse the use of third-party applications.

This video capture card uses a DirectShow compatible driver and can be used with many third-party video capture applications. The driver for your video capture card still needs to be installed. You can find the driver by entering the product ID at does not officially support or endorse the use of third-party applications. Any use of applications not provided by with our hardware must be independently supported.

Yes, if you use this capture card with third party software, it is possible to turn your video camcorder into a webcam.

Although third-party software might work with this video capture card, does not officially support or endorse the use of third-party applications.

This video capture card cannot record from more than one input at the same time.  

Note: Although the USB2HDCAPS can be connected to multiple computers on the same network, only one device can capture video at a time.



Adobe Flash-based applications will no longer run as of January 12, 2021. As a result, the original StreamCatcher software is not currently functional and is no longer available for download. has replaced the previous Flash based software with the new StreamCatcher Pro which is now available for free under the Drivers/Downloads section of all supported capture device product pages. Please uninstall the original software and download/install the new StreamCatcher Pro to continue using your capture devices.

More information about Flash support being discontinued is available here from Adobe.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(19 reviews)
3.7 out of 5 stars
  • 5 (9)
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1 - 19 of 19 Reviews
(5 Stars)

Great Product with Great Support

By: JohnnyCaps - 11/03/2015
I was looking for something that might be able to record a specific HDMI output signal and so with the help of the excellent support staff at StarTech, and a little sleuthing of my own, I was able to accomplish that goal. All 3 things came together, the hardware, the support and some of my own initiative. The support staff spend over 45 minutes with me one day. If they can't figure out how to accomplish something with their hardware it probably can't be done.
| Helpful?
(5 Stars)

Excellent product

By: Abbe - 01/07/2016
The product is good. I just had a lil problem and I can say the tech support from Startech is amazing. Thank you to DAN and DAVID, the software kept displaybg "NO SIGNAL" until we changed the USB port I was using on my PC, it's good now! Thank you guys
| Helpful?
(5 Stars)

I Am So Glad I Bought This!

By: DJ Jeremy - 11/05/2016
I bought this from Amazon and it has been amazing! I had a minor issue when I first installed it but tech support helped me through it. What was amazing was I called them on a holiday and not only did they help me through it, the gentleman who helped me was really cool and professional...even though I was bugging him on a holiday! I haven't had a problem with it since! My only complaint is that it's not Mac compatible, but I knew that going in so I don't hold it against them...just maybe a suggestion for the near future considering the most common forms of video editing are done on Mac.
| Helpful?
(5 Stars)
By: AL_alex - 04/10/2018
| Helpful?
(5 Stars)

Very good product

By: price - 12/04/2018
This is a very good product. I have been using it for about 18 months. I did have to educate myself about how to use DirectShow with VLC. But the hardware is very good quality. Now I just need Startech to make one capable of 4K video capture. I will buy it when they do.
| Helpful?
(5 Stars)

Great for S-VHS & VHS capturing

By: Dmitriy - 12/31/2019
I was need to capture video from old VHS cassetes 20-25 years old and happy that found this device. It is privide maximum possible quality with S-Video in interface for S-VHS and VHS. StreamCatcher SW is quite simple and stable. Sometimes it is detect CopyRight protection via S-Video cable (is it possible?) and stop recording, but it was one time only. This solution works great! One point for SW update: it is not possible to move StreamCapture SW window from one monitor to another when using multiple monitors with PC. Why? :)
| Helpful?
(4 Stars)

It would be perfect if...

By: JeffK - 04/20/2020
Very happy with this device, I purchased to convert analog (tape) media to digital files. Does a great job. I don't have a use for the streaming function. There is one thing I wish it did which would be an option to take an hdmi output from a high end camcorder and present it to windows like a webcam which could then be used for software like GoToMeetings, WebEx, MS Teams, and Skype. I know that is like asking an F22 fighter jet to do crop dusting but it still would be nice...
| Helpful?
By: skavenger216 - 11/08/2021
You actually can do this. Download OBS (Open Broadcasting Software), add your capture device to OBS, and then set up OBS's Virtual Webcam feature and it will push your USB3HDCAP capture through as a webcam
| Helpful?
By: ccwork - 05/05/2021
to jeffk Tell him to buy startech USB-C VIDEO CAPTURE DEVICE - PLUG-&-PLAY dvi to usb
| Helpful?
(5 Stars)

Excellent Capture Device!!!

By: Gerry87 - 05/28/2020
I've had this unit for a few months now and I am very happy with the unit overall. The device captures various screen sizes and is perfect for capturing VGA and DVI sources from older computers that do not support the installation of a modern screen recording software. Perfect for creating video tutorials using older computer hardware. There was one issue many users have encountered when using the StreamCatcher software, and that being unable to move the GUI window from one monitor to another when using multiple monitors on a PC. This is actually possible to do, however it requires you to double click on the capture window to cycle through (x3) different GUI window sizes; Full Screen, Normal and Small. You can only move the StreamCatcher GUI window across to other Monitors when the GUI is in the SMALL window size. So you simply have to double click on the GUI capture window when you see your video feed, double click a couple of times...and you can toggle to the proper screen size and then move it across to your other shared PC monitors. :) Hope this information helps future users out there. A Great product! :)D Cheers! -Gerry
| Helpful?
(1 Stars)

No replacement analog wire available

By: janky - 06/14/2020
I needed to order a replacement analog video adapter wire but after contacting them their support agents told me it's unavailable. For such an expensive product you would think they would have that available? I don't really want to spend $300 more on a whole new capture device. The Capture device suits me needs however it's just shame I can't use it for me needs now that I don't have an option to replace my missing adapter wire.
| Helpful?
Stacey, Customer Support on 6/15/2020 11:34:42 AM
Hello, Thank you for your review. I've passed along your feedback to see if the breakout cable is something we can look at offering as a replacement product in the future.
(4 Stars)

needs a linux driver

By: lilkuz2005 - 06/25/2020
i have owned my usb3hdcap for a couple years now, it's really is nice to have all these inputs and support for many resolutions, one issue i have with the device is there is no linux support. because of this i have to keep a windows machine around just to use for capturing, i run linux on pretty much all my machines, can you please look into writing a linux driver for this card ?
| Helpful?
Stacey, Customer Support on 6/25/2020 10:17:37 AM
Hello, Thank you for your review. I've forwarded your suggestions regarding Linux onward. We do have products that work with Linux such as the UVCHDCAP. If you need assistance finding a product that works for your needs, please feel free to reach out. We're available via chat or by phone 24 hours a day, 5 days a week to provide support.
By: Jonah - 08/26/2021
Hi I would also like to please request a linux driver. This device is forcing me to use Windows and is the only thing I use Windows for. However running VW Ware for Windows does slow things down.
| Helpful?
By: Schnubbi - 01/16/2021
I second that. This card is preventing me to switch to linux fulltime. Would be awesome, if there could be a driver.
| Helpful?
(3 Stars)

Great capture but limited support

By: Owanneke - 01/15/2021
I bought this device to capture a bunch of old VHS tapes. The output is great, but there is no MacOS suspport whatsoever. It only works on Windows in this app. Don't even try to use a better capture program there.
| Helpful?
(5 Stars)
By: dreke - 01/15/2021
I bought this a few months ago and i'm glad I did it
| Helpful?
(4 Stars)

Stable connection and not dropping frames

By: Gerrit - 02/06/2021
The conversion that this part does is of a better quality than other usb capture items do. The software that comes with it does not work yet with Windows10(yet) Startech has a great customer service department!
| Helpful?
(1 Stars)

Defective does not work

By: storm - 04/28/2021
No support no solution but does not pass signal in any mode, with any capture software attempted (Debut, OBS). Crashes Windows every time it connects.
| Helpful?
Dan, Customer Support on 4/30/2021 8:31:24 AM
We apologize for the inconvenience that trying to use our adapter has caused you. We will reach out to see if we can offer any assistance with the USB3HDCAP or the included software.
(5 Stars)

Great device to capture BIOS, and pre boot screens

By: SWillisUSA - 05/11/2021
I have purchased three of these over the last couple years, and I use them all. I connect these to be able to even capture BIOS screens for instruction manuals. I have them connected to computers through DVI and I also use one connected Display Port. I also have other brands, I have purchased to use for what I need it for. But the best thing about the USB3HDCAP in the past has been it's bundled Stream Catcher software. I was sorely disappointed when the Stream Catcher software stopped working because of Adobe discontinuing support for their product. I cannot point to hard a finger at Startech for that. However it was known for some time the software was being moth balled. Would have been nice to have a replacement software that works as easy and well, before that happened. As recommended I tried OBS, I do not find it friendly or easy to use like the purpose built Streamcatcher. I found my own solution for at least two of the devices, I have a laptop I disabled all the network connectivity on and turned back the date 1 year. This laptop pretty much does nothing but capture screen shots and screen video. So I can live with not allowing it to connect to a network to get updates. I am looking forward to a good purpose built software again. I have also recommended this device to others. Looking forward to this product being GREAT again.
| Helpful?
Barrington, Customer Support on 6/11/2021 1:29:18 PM
Thank you for your patience. Streamcatcher 2.0 is now available and does not rely on flash. You can find the download on the product page under "Drivers/Downloads". If you have any issues installing or using the new version of Streamcatcher, please do not hesitate to contact our support directly.
By: Hushblow - 06/01/2021
SWillisUSA, what capture software did you end up using?
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(1 Stars)

Awful with the new Stream Catcher Pro software.

By: amrob2two - 06/04/2021
The USB3HDCAP used to work perfectly with the old version of Stream Catcher, the one that had flash embedded within it. StarTech dropped the ball by not having a thoroughly tested new version ready for the end of 2020 when Adobe finally killed off "Flash". Here we are, 6 months later and a new "working" version has been released... But this new "working" version does not work. Now, the USB3HDCAP drops frames all the time, which leads to blocky unwatchable videos. Audio has a time lag on it, plus audio now sounds like it's being flushed down a drain. Did you ever see the Star Trek TNG episode in season 3 with the "Barzan Wormhole"? (Yes I am going somewhere with this). In that episode, Data & Geordi are in a shuttlecraft and they enter the wormhole. As the shuttle gets further from the Enterprise in that episode, the audio starts to lag and slows down - recordings on the USB3HDCAP sound *EXACTLY* like that. Perhaps Stream Catcher Pro is linking audio from the other side of a wormhole? Also, the software now has made my laptop so slow. So slow in fact, that I am going to have to restore it to a previous backup version (Just as well I take full backups of my laptop, or I'd be lost now!). You need to put this software back through the development stage and perhaps release one that uses HTML 5 rather than Microsoft Visual C++. Just as well I have managed to block the removal of Adobe Flash from my laptops, once I have restored the laptop I will have to resume using the old Stream Catcher software and just change the date back to the 31st of December while the program launches. I am really disappointed with StarTech and this software, this is the first bad experience I have had with their products, products that are usually excellent and do what they are supposed to do.
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By: timberline - 07/04/2021
While I'm not having all the same problems amrob2two is, I do have the same audio lag that I cannot solve. I just upgraded to a new Intel i7 system so it's not my hardware. I would like to have the ability to change the software colors from the rather ugly lime green to a more pleasant color. The color transfer at high resolution is amazing. Just solve the audio lag and it would be perfect for me.
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(2 Stars)

New Streamcatcher Software Will NOT Install

By: Nick 215 - 06/14/2021
I have this device but it will no longer work with the old Streamcatcher software. So I downloaded the newest Streamcatcher software, but it will NOT install on my computer no matter how many times I try. Windows 10 Pro, 64 bit, Lenovo laptop. When I double-click the installer, nothing happens. Nothing happens whatsoever. A very brief "busy" circle of the mouse pointer, then nothing. Hopeless nonsense.
| Helpful?
Dan, Customer Support on 6/17/2021 7:22:43 AM
Hi Nick, We apologize that the new software isn't installing for you. One of our Technical Advisors will contact you to see if we can help get things working.
(1 Stars)

No audio passthrough for zoom or other VC apps

By: TechGuy101 - 06/23/2021
We bought a large number of these devices expecting to be able to interface a camcorder and it's audio, and use with zoom or teams. However, the device offers no audio pass through without the accompanying application. That is, this device will not show up as an audio device making it useless for our use case. Additionally, the drivers that are needed to use this device are not signed. Which makes installing it on our systems very challenging. This device is practically useless for streaming. Even the software they offer with it requires elevation of privileges to use because it's not signed.
| Helpful?
Dan, Customer Support on 6/24/2021 7:13:36 AM
We apologize that the USB3HDCAP isn't working for your setup. We have a similar device that might work better for you, the UVCHDCAP. It uses USB Video Class (UVC) which means it's natively supported in Window, macOS and Linux. If you wish to troubleshoot your current devices, or talk more about the UVCHDCAP, please do not hesitate to contact our support directly.
(4 Stars)

It is awesome

By: jackinthebox - 10/22/2021
It is the best capture card for what it does, unfortunately there is still no linux driver support, it is also not supported in a virtual-machine environment, so you are forced to keep a windows physical installation around. with linux support it would be perfect.
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