StarTech.com

Dual-Monitor USB-C Dock for Windows® with 2.5” SATA SSD/HDD Bay

Laptop Docking Station | MST | 60W PD | Dual DP | Single 4K | 3x USB 3.0

Product ID: MST30C2HDPPD

  • Easily connect dual DisplayPort monitors through MST technology with no display driver setup
  • Add data storage and backup with an internal 2.5” SATA SSD/HDD drive bay
  • Connect your USB devices with 3x USB 3.0 (Type-A) ports including 1x Fast-Charge
View More
  • Power and charge your laptop with Power Delivery 2.0 (up to 60W)
  • Reliable Gigabit Ethernet port, with PXE Boot support and Wake-on-LAN
$497.99 AUD exc GST
$547.79 AUD inc GST

Overview

This dual-monitor USB-C™ dock adds valuable data storage and backup to your Windows® laptop, and lets you create a dual-monitor workstation with support for DP Alt Mode and MST. 

The USB-C dock connects your laptop to two DisplayPort monitors, a wired network and three USB 3.0 devices, while housing a 2.5” HDD or SSD bay, all through a single USB-C cable.  

Create a Dual-Monitor Workstation 

This USB-C MST dock lets you connect two external displays, with no display driver setup required. 

Connect your USB-C laptop to: 

  • 2x DisplayPort displays at 1920 x 1200 resolution (60Hz) 
  • 1x DisplayPort display at 3840 x 2160 resolution (30Hz) 

Add Data Storage and Backup 

The USB-C 3.0 Type-C™ docking station provides external storage and backup with a built-in 2.5” SATA SSD/HDD bay. The 2.5" drive bay (SATA I, II, III) is ideal for professionals requiring high-performance external storage and backup, with Windows Backup, or other software. 

Connect Your Devices 

Unlike some USB-C docks that may drop to USB 2.0 and limit Ethernet performance, this USB-C dock offers full USB 3.0 and network bandwidth. This provides faster data transfer speeds for USB 3.0 peripherals and supports true Gigabit Ethernet throughput. 

Connect your USB devices with three USB 3.0 ports (including one fast-charge port). The port replicator also provides a Gigabit Ethernet port (with PXE Boot) and 3.5 mm headset port. 

60W Charging Power 

The USB-C docking station with Power Delivery (up to 60W) supports charging through the included 100W power adapter.  

MST30C2HDPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support. 

 

Notes: 

  • For a dual-monitor setup, the Windows laptop must support MST.  
  • Ensure your laptop’s drivers, firmware, and operating system are current prior to using the docking station. 
  • Video output capabilities depend on the video card and hardware specifications of the connected laptop. Some video cards have limited MST support, while some monitors will also limit the available resolution.  
  • Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode and USB Power Delivery.  
  • Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.  

Applications

Ideal for professionals requiring multiple sources for external storage or large file backups

For USB-C equipped laptops, supports backup functions using Windows Backup or other backup software

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
Chipset ID VIA/VLI - VL813
MegaChips - STDP4320
ASMedia - ASM1153E
Realtek - RTL8153
C-Media - CM6533
Texas Instruments - TPS65986
Displays Supported 2
Fast-Charge Port(s) Yes
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2 with MST
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
4Kn Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 2x DisplayPort display at 1920 x 1200 resolution (60Hz)
1x DisplayPort display at 3840 x 2160 resolution (30Hz)
PXE Yes
S.M.A.R.T. Support Yes
TRIM Support Yes
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 1 - USB Type-C (24 pin) USB 3.0 Female
2 - DisplayPort (20 pin) Female
1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
2 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS 10.11 to 10.13*

*MacOS does not support MST
Special Notes / Requirements
Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
If you are connecting multiple DisplayPort monitors in a daisy chain through the dock's DisplayPort connection, the monitors must support DisplayPort 1.2 and MST
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
A 4K-capable DisplayPort display is required to achieve 4Kx2K resolution
Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop. Certain video cards have limited MST or video support, while some monitors will also limit the available resolution.
For a dual-monitor configuration the host laptop must support MST
System and Cable Requirements A host laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode)
Power
Center Tip Polarity Positive
Input Current 2 A
Input Voltage 100 ~ 240 AC
Output Current 5 A
Output Voltage 20V DC
Plug Type N
Power Consumption (In Watts) 100
Power Delivery 60W
Power Source AC Adapter Included
Environmental
Humidity 0%~95% RH (Non-condensing)
Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Physical Characteristics
Cable Length 39.4 in [1000 mm]
Color Black & Silver
Enclosure Type Plastic
Product Height 1.8 in [46 mm]
Product Length 6.7 in [170 mm]
Product Weight 11.3 oz [321 g]
Product Width 3.5 in [90 mm]
Packaging Information
Shipping (Package) Weight 4.2 lb [1.9 kg]
What's in the Box
Included in Package 1 - docking station
1 - 1 m USB-C cable
4 - hard-drive mounting screws
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - Quick-start guide

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS 10.11 to 10.13*

*MacOS does not support MST

Certifications

Accessories

Product Support

Drivers & Downloads

Driver(s):
Data Sheet(s)

Frequently Asked Questions

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0 and DisplayPort Alternate Mode:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

Troubleshooting

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.