StarTech.com

USB 3.0 to Dual Port Gigabit Ethernet Adapter NIC w/ USB Port

Add two Gigabit Ethernet ports and a USB 3.0 pass-through port to your laptop through a single USB 3.0 port

Product ID: USB32000SPT

  • Dual Gigabit Ethernet ports through a single USB connection
  • Integrated USB 3.0 pass-through port
  • IEEE 802.3, 802.3u and 802.3ab (10BASE-T, 100BASE-TX, and 1000BASE-T) compatible
View More
  • Crossover Detection & Auto-Correction (Auto MDIX)
  • IEEE 802.1Q VLAN Tagging support
  • Up to 4K Jumbo Frame support
  • Supports Checksum Offload (IPv4, IPv6, TCP, UDP) and Large Send Offload
  • Compact, lightweight design for maximum portability
$119.99 AUD exc GST
$131.99 AUD inc GST

Overview

The USB32000SPT USB 3.0 to Dual Port Gigabit Ethernet Adapter lets you add two Gigabit Ethernet ports to your laptop or Ultrabook™ computer through a single USB 3.0 port, and features an integrated USB 3.0 pass-through port that keeps your USB port available for use with external storage or other peripherals. Each RJ45 port supports 10/100/1000 Mbps Ethernet and is fully compatible with IEEE 802.3i/u/ab standards.

This 2-port USB LAN adapter is a versatile solution for connecting to two separate physical networks simultaneously, leveraging the 5 Gbps speed of USB 3.0 to provide dedicated gigabit bandwidth to each port. The dual USB NIC is also ideal for providing dedicated physical network interfaces to virtual machine configurations. Great for IT administrators that require dual-homed or multi-homed host systems.

The USB 3.0 NIC supports IPv4/IPv6 packet Checksum Offload Engine (COE) and TCP large send offload to reduce the load on your CPU, as well as Jumbo Frames, full-duplex operation with 802.3x flow control, and VLAN tagging for an efficient and full-featured USB network adapter.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

  • Connect to two different networks simultaneously, through a single USB 3.0 port
  • Conserve available USB 3.0 ports with USB pass-through

Applications

Business or IT professionals that need to connect to two separate networks simultaneously

Run a virtual machine(s) on a workstation, with access to separate physical network connections

Replacement for a failed built-in Gigabit Ethernet port on a laptop

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID ASIX - AX88179
VIA/VLI - VL811
Industry Standards IEEE802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3az
Interface RJ45 (Gigabit Ethernet)
Ports 2
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Jumbo Frame Support 4K max.
Max Distance 100 m / 330 ft
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet - Full-Duplex)
Type and Rate USB 3.0 - 5 Gbit/s
Connector(s)
Connector Type(s) 1 - USB Type-A (9 pin) USB 3.0 Female
1 - USB Type-A (9 pin) USB 3.0 Male
2 - RJ-45 Female
Software
OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.6 to 10.13 - VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Special Notes / Requirements
System and Cable Requirements Available USB port
Indicators
LED Indicators 1 - Gigabit Link/Activity (Amber)
2 - 10/100 Link/Activity (Green)
Power
Power Source USB-Powered
Environmental
Humidity 5~85% RH
Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Cable Length 8 in [203.2 mm]
Color Black
Enclosure Type Plastic
Form Factor Attached Cable
Product Height 0.6 in [16 mm]
Product Length 3 in [75 mm]
Product Weight 2.1 oz [59 g]
Product Width 2.4 in [60 mm]
Packaging Information
Shipping (Package) Weight 5.1 oz [145 g]
What's in the Box
Included in Package 1 - USB 3.0 Dual Network Adapter
1 - Driver CD
1 - Instruction Manual

Compatibility

View full OS compatibility
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.6 to 10.13 - VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only

Certifications

Related Products

USB 3.0 to Gigabit Ethernet Adapter NIC w/ USB Port - White
USB31000SPTW
USB 3.0 to Gigabit Ethernet Adapter NIC w/ USB Port - White

Add a Gigabit Ethernet port and a USB 3.0 pass-through port to your laptop through a single USB 3.0 port

$69.99 exc GST
$76.99 inc GST
USB 3.0 to Gigabit Ethernet Adapter NIC w/ USB Port - Black
USB31000SPTB
USB 3.0 to Gigabit Ethernet Adapter NIC w/ USB Port - Black

Add a Gigabit Ethernet port and a USB 3.0 pass-through port to your laptop through a single USB 3.0 port

$69.99 exc GST
$76.99 inc GST
USB 3.0 to Gigabit Ethernet NIC Network Adapter - White
USB31000SW
USB 3.0 to Gigabit Ethernet NIC Network Adapter - White

Add Gigabit Ethernet network connectivity to a Laptop or Desktop through a USB 3.0 port

$50.99 exc GST
$56.09 inc GST
ExpressCard Ethernet Adapter Card for Gigabit Networks
EC1000S
1 Port ExpressCard Gigabit Laptop Ethernet NIC Network Adapter Card

Add Gigabit network connectivity to any ExpressCard compatible notebook or desktop computer

$67.99 exc GST
$74.79 inc GST
USB 3.0 to Gigabit Ethernet NIC Network Adapter
USB31000S
USB 3.0 to Gigabit Ethernet NIC Network Adapter

Add Gigabit Ethernet network connectivity to a Laptop or Desktop through a USB 3.0 port

$50.99 exc GST
$56.09 inc GST
USB 3.0 to Gigabit Ethernet NIC Network Adapter – 10/100/1000 Mbps
USB31000NDS
USB 3.0 to Gigabit Ethernet NIC Network Adapter – 10/100/1000 Mbps

Add Gigabit Ethernet network connectivity to a Laptop or Desktop through a USB 3.0 port

$48.99 exc GST
$53.89 inc GST

Accessories

Product Support

Frequently Asked Questions

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe.
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Double-click Setup.exe.
  4. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click AX88179, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. Click Browse my computer for driver software.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the AX88179\your_operating_system\Manual Drivers\ folder and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the Ax88179_178a file. Click OK, and then click Next.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click AX88179, which will have “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. On the Hardware Update Wizard screen, click Install from a list or specific location (Advanced), and then click Next.
  6. Select the Don’t search, I will choose the driver to install option, and then click Next.
  7. On the Hardware Type screen, click Show All Devices, and then click Next.

Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.

  1. On the Select the Device Driver you want to install for this hardware screen, select the Have Disk option.
  2. In the Install from Disk dialog box, click Browse.
  3. Browse to the AX88179\your_operating_system\Manual Drivers\ folder and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the Ax88179_178a file. Click OK, and then click Next.
  1. Download the latest drivers from the StarTech.com website at www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Mac OS X usually saves the files to the Downloads folder that is associated with your user account and is located on the drive where Mac OS X is installed (for example, Macintosh HD\Users\your_name\Downloads).

  1. Double-click the [ASIX88179] Mac USB Network Adapter.zip file.
  2. Press and hold the Control key and click the dmg file.
  3. To mount a drive on the desktop, click Open.
  4. Double-click the drive that you just mounted on the desktop.
  5. Press and hold the Control key and click the setup file.
  6. Click Open.
  7. Complete the instructions to install the device drivers, and restart your computer when prompted to.
  8. After your computer restarts, connect the device to your computer.

How to

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Ethernet cables
  • Network devices
  • Computer system

To test your setup components, try the following:

  • Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.
  • Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.