StarTech.com

USB 3.0 to Gigabit Network Adapter - Silver

Add a Gigabit Ethernet port to your MacBook, Chromebook or tablet

Product ID: USB31000SA

  • Add wired Gigabit Ethernet access to your laptop or tablet through the USB 3.0 port
  • Native driver support (Windows, Mac and Chrome OS)
  • Sleek aluminum design with silver finish - the perfect companion for your MacBook, Chromebook or tablet
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  • Provides dependable wired network access with a 10/100/1000 RJ45 Ethernet port fully compatible with IEEE 802.3i/u/ab standards
  • USB powered for easy portability
  • Realtek RTL8153 chipset ensures reliable performance
  • Wake on LAN support
  • Up to 9K jumbo frame support
  • Auto MDIX support
  • Full duplex flow control support
  • IEEE 802.1Q VLAN tagging support
  • IEEE 802.3az Energy-Efficient Ethernet support
$58.99 AUD exc GST
$64.89 AUD inc GST
Not Available
May be in stock with partners
Where To Buy

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Overview

Gain fast, reliable network access for your MacBook, Chromebook™ or tablet, even if it doesn’t have an Ethernet port. This USB 3.0 to Gigabit network adapter adds a single RJ45 Ethernet port to your computer through your USB 3.0 port. It installs instantly - with no driver required.

Sleek, silver design looks great with MacBook or Chromebook

Engineered with a quality aluminum housing in a silver finish, the network adapter is the perfect companion for your MacBook, Chromebook or tablet. Compact and portable, this USB network adapter is the ideal laptop accessory. You don’t have to carry a power adapter with you to use it, because it’s powered directly from the host USB port.

Powerful Gigabit network connections

Ideal for office or home use, the USB 3.0 network adapter supports full Gigabit bandwidth by harnessing the performance of USB 3.0 (5 Gbps). You can quickly access very large files over a Gigabit network, saving valuable time every day. The Realtek chipset gives you the assurance of reliable performance.

Native driver support makes installation easy

Get up and running quickly. Simply plug this Ethernet cable adapter into the USB port on your laptop and connect to your network. The network adapter chipset provides native driver support, so you don't have to worry about installing additional software.

The USB31000SA is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

Ideal for MacBook, Chromebook, other slim laptops and tablets that do not have an RJ45 port

Take the adapter with your laptop as a portable USB-powered accessory

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID Realtek - RTL8153
Industry Standards IEEE 802.3 10BASE-T, IEEE 802.3ab 1000BASE-T, IEEE 802.3u 100BASE-TX and IEEE 802.3X Full Duplex
Interface USB 3.0
Ports 1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Jumbo Frame Support 9K max.
Max Distance 100 m / 330 ft
Maximum Data Transfer Rate 2 Gbps - Full Duplex Gigabit Ethernet
Surge Protection Yes
Type and Rate USB 3.0 - 5 Gbit/s
Connector(s)
Connector Type(s) 1 - USB Type-A (9 pin) USB 3.0 Male
1 - RJ-45 Female
Software
OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016
Mac OS X® 10.7 to 10.13 VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Indicators
LED Indicators 1 - Power - blue
1 - Link - green
1 - Activity - amber
Environmental
Humidity 20% ~ 90%
Operating Temperature 0°C to 70°C (32°F to 158°F)
Storage Temperature -55°C to 125°C (-67°F to 257°F)
Physical Characteristics
Color Silver
Enclosure Type Aluminum
Form Factor Attached Cable
Product Height 0.7 in [16.9 mm]
Product Length 2.6 in [66.1 mm]
Product Weight 1.3 oz [36 g]
Product Width 1 in [24.9 mm]
Packaging Information
Shipping (Package) Weight 3 oz [86 g]
What's in the Box
Included in Package 1 - USB 3.0 Gigabit NIC
1 - quick install guide

Compatibility

View full OS compatibility
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016
Mac OS X® 10.7 to 10.13 VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only

Certifications

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Accessories

Product Support

Drivers & Downloads

Frequently Asked Questions

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe. 
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

How to

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Ethernet cables
  • Network devices
  • Computer system

To test your setup components, try the following:

  • Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.
  • Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.