Product ID: ST1030USBM
This TAA compliant 10-port industrial USB 3.0 hub gives you the scalability you need in harsh industrial environments, product and repair labs, conference rooms or office workstations. With its rugged industrial grade metal housing, it is designed to meet the advanced requirements of connecting a high number of devices in factories and office environments.
This industrial USB hub delivers reliable performance with a metal, heavy-duty housing. It supports wide-range 7-24V DC terminal block input, giving you the flexibility to power the hub as required, based on your own power input capabilities.
Perfect for factory environments, the rugged hub also supports a wide operating temperature range (0°C to 70°C) and offers surge and ESD protection to each USB port, which can help prevent damage to your connected devices.
Designed for a high volume of connections, this robust USB 3.0 hub offers ten connection ports, for connecting more USB devices and peripherals.
The hub also supports USB battery charging specification 1.2, delivering up to 2.4A on any port to a maximum of 50W total, so you can charge your mobile devices faster than traditional USB ports allow.
With versatile installation options, you can install the hub where it’s best suited for your environment. With built-in mounting brackets and included DIN mount rails, you can securely mount the USB 3.0 hub to most surfaces such as a wall, under a desk or rack.
StarTech.com offers an external power adapter, ITB20D3250, sold separately. The universal DC power adapter can be used as an alternative, back up or replacement power supply for StarTech.com’s line of industrial USB hubs.
The rugged USB hub supports the full 5Gbps bandwidth of USB 3.0 and is backward compatible with previous USB devices. You can connect your legacy USB 3.0 and 1.x peripherals alongside your newer USB 3.0 devices without any disruptions.
The ST1030USBM is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 10 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | USB Type-B (9 pin) USB 3.0 | |
Terminal Block (2 Wire) | ||
Environmental | Operating Temperature | 0°C to 70°C (32°F to 158°F) |
Storage Temperature | -20°C to 85°C (-4°F to 185°F) | |
Humidity | 5%~95% RH (Non-condensing) | |
Hardware | USB-C Device Port(s) | No |
USB-C Host Connection | No | |
Fast-Charge Port(s) | Yes | |
Ports | 10 | |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Industry Standards | USB Battery Charging Specification Rev. 1.2 | |
USB 3.0 - Backward compatible with USB 2.0/1.1 | ||
Chipset ID | Genesys Logic - GL3522 | |
Indicators | 1 - LED Indicators | Power (Green) |
Packaging Information | Package Height | 2.2 in [57 mm] |
Package Length | 9.7 in [24.6 cm] | |
Shipping (Package) Weight | 20.7 oz [587 g] | |
Package Width | 6.7 in [16.9 cm] | |
Performance | Maximum Data Transfer Rate | 5 Gbps |
Type and Rate | USB 3.0 - 5 Gbit/s | |
ESD Protection | +/-8kV (Contact) | |
+/-15kV (Air) | ||
Surge Protection | 350W on the DFP and UFP | |
MTBF | 119388 hours | |
Physical Characteristics | Form Factor | Industrial |
Weight of Product | 12.6 oz [357 g] | |
Color | Black | |
Material | Steel | |
Cable Length | 6.7 ft [2.0 m] | |
Product Length | 7.8 in [19.8 cm] | |
Product Width | 2.2 in [56 mm] | |
Product Height | 1.2 in [31 mm] | |
Power | Power Source | Terminal Block |
Input Voltage | 7 ~ 24 DC | |
Software | OS Compatibility | OS Independent; No additional drivers or software required |
Special Notes / Requirements | System and Cable Requirements | Host computer with an available USB 3.0 port |
Note | This product is intended for use with terminal block power only – Standard AC adapter not available | |
If connected to a USB 2.0 host port, performance may be limited | ||
What's in the Box | 1 - Included in Package | 10-port industrial USB 3.0 hub |
USB 3.0 host cable | ||
DIN rail mounting kit | ||
terminal block (2 wire) | ||
instruction manual |
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External Power Supply | 65W | 2 Wire & 3 Wire Terminal Block
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We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Industrial USB hubs offered by StarTech.com require an external power supply that connects to the terminal block on the hub.
To select a power supply, you need to determine the maximum power requirements (wattage) of the hub.
The equation you should use to determine the power requirements is P = 5 * I * N, where the following is true:
For example, a four-port USB 3.0 hub's maximum power requirement is P = 5 * 0.9 * 4. Therefore, the minimum wattage of the power supply for the four-port USB 3.0 hub is 18 watts.
When you determine the power requirements of the hub, you can choose a power supply. The following criteria must be met when you select the power supply:
Most power supplies come with a rating in volts (V) and amps (A). To determine the current in amps, use I = P / V, where the following is true:
For example, if a hub requires 18 W and you choose a 12 V power supply, the current of the power supply would be I = 18/12, I = 1.5A.
When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB A-to-B cable
Computer USB port
USB peripheral(s)
To test your setup components, try the following:
Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.
Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the hub, make sure that you do the following:
If a power adapter is included, provide power to the USB hub.
Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.
Install the drivers for the USB peripheral.
Install the latest drivers for the USB controller and motherboard chipset.
Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.
When testing your USB peripherals, make sure that you do the following:
If required, attach external power.
Confirm that the peripheral works on a standard USB port.
If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:
Use a new USB A-to-B cable.
Test your setup using basic USB peripherals, such as a keyboard or mouse.
Test using another USB port.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating. It is always recommended to use an included power supply with a USB hub when possible.
When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.
On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.
If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.
USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.
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