Product ID: ST43004UA
This 4-port portable USB 3.0 hub is tailored to match the stylish design of your MacBook, or laptop with a similar matte silver finish. It features a sleek, silver sandblasted housing that looks great next to your Apple laptop, and because the hub is designed with a solid-aluminum casing, it provides the lightweight durability that’s ideal for either travel or desktop usage.
It also integrates a lengthier, 27 cm (10.5 in) cable, so you have the flexibility to place the hub and your devices exactly where you need them.
This high-quality, Apple style USB hub gives you an easy way to expand your MacBook connectivity. It provides four USB 3.0 (also known as USB 3.1 Gen 1) hub ports in a compact housing. Its silver sandblast finish provides a unique and stylish look when compared to traditional hubs. Now your USB hub can look as trendy and contemporary as your MacBook or Ultrabook, or your laptop that features a similar finish or shade.
The hub’s built-in USB cable has sufficient length to reach your laptop’s USB 3.0 port, regardless of where the port is located. Plus, the extended-length cable provides you with more desk placement options.
If you’re looking for portability, then this hub can help. Its compact and lightweight design makes it ideal for travel. Plus, with a built-in USB cable, you can tuck the versatile hub neatly into your travel bag, and avoid the nuisance of carrying around a separate power adapter.
With a rugged aluminum housing, the hub offers dependable protection, so it’s perfect for back-and-forth trips from home to office. Plus, the compact USB hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.
This bus-powered hub is plug-and-play and hot-swap compatible, so you can install it quickly, with no additional drivers or software required. It also supports hot plugging, so you can connect and disconnect the hub and your devices while the computer is running. You can also avoid the nuisance and cost of purchasing new devices by using the USB 3.0 hub with your current USB 2.0 and 1.x devices.
The ST43004UA is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 4 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -10°C to 70°C (14°F to 158°F) | |
Humidity | 10%~90% RH (Non-condensing) | |
Hardware | USB-C Device Port(s) | No |
USB-C Host Connection | No | |
Fast-Charge Port(s) | No | |
Ports | 4 | |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Industry Standards | USB 3.0 - Backward compatible with USB 2.0/1.1 | |
Chipset ID | Genesys Logic - GL3523 | |
Indicators | 1 - LED Indicators | Power |
Packaging Information | Package Height | 1.3 in [32 mm] |
Package Length | 6.8 in [17.2 cm] | |
Shipping (Package) Weight | 5.0 oz [142 g] | |
Package Width | 5.7 in [14.4 cm] | |
Performance | Maximum Data Transfer Rate | 5 Gbps |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Physical Characteristics | Form Factor | Compact |
Color | Silver & White | |
Material | Aluminum and Plastic | |
Cable Length | 10.6 in [26.8 cm] | |
Product Length | 4.4 in [11.2 cm] | |
Product Width | 1.4 in [36 mm] | |
Product Height | 0.7 in [18 mm] | |
Weight of Product | 2.7 oz [76 g] | |
Power | Power Source | USB-Powered |
Software | OS Compatibility | OS Independent; No additional drivers or software required |
Special Notes / Requirements | System and Cable Requirements | Host computer with a USB 3.0 port |
Note | If connected to a USB 2.0 host port, performance may be limited | |
What's in the Box | 1 - Included in Package | 4-port USB 3.0 hub |
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We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB A-to-B cable
Computer USB port
USB peripheral(s)
To test your setup components, try the following:
Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.
Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the hub, make sure that you do the following:
If a power adapter is included, provide power to the USB hub.
Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.
Install the drivers for the USB peripheral.
Install the latest drivers for the USB controller and motherboard chipset.
Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.
When testing your USB peripherals, make sure that you do the following:
If required, attach external power.
Confirm that the peripheral works on a standard USB port.
If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:
Use a new USB A-to-B cable.
Test your setup using basic USB peripherals, such as a keyboard or mouse.
Test using another USB port.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating. It is always recommended to use an included power supply with a USB hub when possible.
When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.
On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.
If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.
USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.
Check out our review guidelines.