Thunderbolt™ 3 Dock w/ USB-C Compatibility - Dual Monitor 4K60Hz DisplayPort Laptop Docking Station - 60W PD, GbE, 5x USB Hub - TB3 / USB 3.1 Gen 2 10Gbps Dock - Windows & Mac
Dual DP 4K 60Hz | macOS & Windows®| 5x USB 3.0 Ports | 60W PD | 0.7 m Cable
Product ID: TB3CDK2DP
4.1 stars
(15 reviews) |
- BROAD LAPTOP COMPATIBILITY: For high performance & productivity users, this universal Thunderbolt 3 dock is compatible with TB3 & USB-C laptops like Dell, Apple, HP, & Lenovo on Windows & macOS
- FULL FUNCTION DOCK: Dual monitor laptop docking station features dual DisplayPort, 3x USB-A (1x 10Gbps & 2x 5Gbps) & 2x USB-C (USB 3.1 Gen 2), incl. 2 fast-charge ports, 60W PD, Ethernet, Headset Jack
- HIGH PERFORMANCE VIDEO OUTPUTS: Two Displayport 1.2 ports w/ up to 4K 60Hz dual monitor with Thunderbolt 3 laptops and dual 1080p w/ USB-C laptops; extended dual displays on MacBook Pro/Air w/ Intel processor & single display w/ Apple M1 Chip
Your price
$625.99
AUD excl. GST
$688.59
AUD incl. GST
For the first time, there is a plug-and-play Thunderbolt 3 docking station that intelligently adapts to your Thunderbolt 3 or USB-C (USB 3.1 Gen 1 and Gen 2) laptop offering optimal performance and compatibility. This revolutionary technology offers IT professionals the solution they need -- one dock for Mac and Windows laptops that are equipped with a USB Type-C port.
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"Solutions like StarTech.com's Thunderbolt™ 3 docking station address the rigorous demands of corporate IT with ease of mass deployment, broad PC compatibility and the best user experience" |
Full Display Functionality on Thunderbolt 3 & USB-C
With this dedicated dual DisplayPort Thunderbolt 3 dock, you can turn your TB3 or USB 3.1 (Type-C) laptop into a dual-monitor workstation including dual 4K 60Hz resolution on Thunderbolt 3 laptops and dual 1080p on USB-C computers.
| Display Configuration | Thunderbolt™ 3 Laptops | USB Type-C® Host Devices |
|---|---|---|
| Dual 4K 60Hz | ✔ | |
| Single 4K 60Hz | ✔ | |
| Dual 4K 30Hz | ✔ | |
| Single 4K 30Hz | ✔ | ✔ |
Please note that host laptops which do not support MST or Thunderbolt™ 3, support only a single display
The Essential Ports
This universal Thunderbolt 3 dock (TB3) features plenty of USB 3.0 ports to accommodate up to five USB peripherals and includes a GbE port and audio support:
✔ 3x USB-A Ports (including 1 x Fast-Charge Port)
✔ 2x USB-C Ports (including 1 x Fast-Charge Port)
✔ 1x Gigabit Ethernet Port
✔ 1x 3.5 mm Audio/Mic Port
The USB-C ports and one of the USB-A ports will support up to 10Gbps (USB 3.1 Gen 2) data transfer speeds when the host laptop supports the same.
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Intuitive Setup & Installation |
USB-A & USB-C 3.1 Gen 2 Ports |
Power & Charge with USB |
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Ideal for Shared Workspaces with Mixed Devices
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Mixed USB Type-C Device Deployments The diversity of hosts this dock can support makes it ideal for "hoteling" or "hot-desking" in shared work environments where you need to accommodate a variety of potential devices. With organizations large and small, the need for a single solution to support everyone is the optimal investment. |
| For Mac & Windows Users This dock can support your high-performance users and their Thunderbolt™ 3 Macbook Pros while also being fully compatible with your USB 3.1 Type-C based devices for teams that require more standard functionality. |
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Supports Tablet-Based Workstations
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Connected Device Transparency with the StarTech.com MAC Address Changer Utility
The TB3CDK2DP, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer's MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.
TB3CDK2DP is backed by a StarTech.com three-year warranty and free lifetime technical support.
Applications
- Content Creators
- Graphic Designers
- Bring Your Own Device (BYOD) Setups
- Hoteling
- Home Offices
- Educational Facilities
Partner Numbers
- Dicker Data Australia TB3CDK2DP
- Ingram Micro Australia 4602891
- Tech Data Australia TB3CDK2DP
- UPC 065030880275
Compatibility
Windows 10
Windows 8
macOS Big Sur (11.0)
macOS Catalina (10.15) macOS Mojave (10.14) macOS High Sierra (10.13) macOS Sierra (10.12) iPadOS Android OS 8.x
macOS Catalina (10.15) macOS Mojave (10.14) macOS High Sierra (10.13) macOS Sierra (10.12) iPadOS Android OS 8.x
Specifications
| Warranty Information | Warranty | 3 Years |
|---|---|---|
| Connector(s) | 1 - Connector Type(s) | USB 3.1 USB Type-A (9 pin, Gen 2, 10 Gbps) |
| 3.5 mm Audio | ||
| RJ-45 | ||
| 2 - Connector Type(s) | USB 3.1 USB Type-A (9 pin, Gen 1, 5 Gbps) | |
| USB 3.1 USB Type C (10 pin, Gen 2, 10 Gbps) | ||
| DisplayPort | ||
| 1 - Host Connectors | Thunderbolt™ 3 USB-C (24-pin) (40Gbps) | |
| Environmental | Operating Temperature | 0 to 65°C |
| Storage Temperature | -40 to 65°C | |
| Humidity | 0% to 95% (non-condensing) at 25°C | |
| Hardware | USB-C Device Port(s) | Yes |
| USB-C Host Connection | Yes | |
| 4K Support | Yes | |
| Fast-Charge Port(s) | Yes | |
| Displays Supported | 2 | |
| Ports | 6 | |
| Audio | Yes | |
| Bus Type | Thunderbolt 3 | |
| USB-C | ||
| Port Style | External Hub | |
| Compatible Lock Slot | Kensington Standard Slot (K-Slot) | |
| Industry Standards | DP 1.2a Version HDCP 1.4 and HDCP 2.2 Compliant | |
| Chipset ID | Titan Ridge - JHL7440 Cypress - CCG5C RealTek - RTL8153 Genesys Logic - GL3590 Genesys Logic - GL3523 C-Media - CM6533 | |
| Packaging Information | Shipping (Package) Weight | 3.3 lb [1.5 kg] |
| Package Length | 6.3 in [16.0 cm] | |
| Package Width | 10.7 in [27.2 cm] | |
| Package Height | 4.5 in [11.5 cm] | |
| Performance | Maximum Digital Resolutions | Thunderbolt 3 Laptops Dual Monitors: 4096 x 2160 USB 3.1 Type C Laptops Dual Monitors: 1920 x 1080 | 1920 x 1200 USB 3.1 Type C Laptops Single Monitor: 3840 x 2160 |
| Type and Rate | Thunderbolt 3 - 40 Gbit/s | |
| USB 3.1 Gen 2 - 10 Gbit/s | ||
| Supported Charging Outputs | BC 1.2 (1.5A) | |
| Type and Rate | USB 3.1 Gen 1 - 5 Gbit/s | |
| USB 3.0 - 5 Gbit/s | ||
| Physical Characteristics | Product Height | 1.2 in [30.0 mm] |
| Product Length | 3.1 in [80.0 mm] | |
| Weight of Product | 14.1 oz [400.0 g] | |
| Product Width | 8.7 in [22.0 cm] | |
| Color | Black & Space Gray | |
| Material | Plastic | |
| Cable Length | 27.6 in [70 cm] | |
| Power | Power Source | AC Adapter Included |
| Input Voltage | 100 - 240 AC | |
| Input Current | 2.5A | |
| Output Voltage | 20V DC | |
| Output Current | 6.75A | |
| Software | OS Compatibility | Windows 10
Windows 8
macOS Big Sur (11.0) macOS Catalina (10.15) macOS Mojave (10.14) macOS High Sierra (10.13) macOS Sierra (10.12) iPadOS Android OS 8.x |
| Special Notes / Requirements | Note | Please note that host laptops which do not support MST or Thunderbolt™ 3, support only a single display |
| MacBook Air and MacBook Pro systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station with more than one video output. This single monitor limitation does not affect Intel-based Macs with Thunderbolt 3. | ||
| What's in the Box | 1 - Included in Package | Docking Station |
| Universal Power Adapter (NA/JP, ANZ) | ||
| Thunderbolt 3 Cable (0.7 m) | ||
| Quick-Start Guide |
Certifications
View downloadable documentation
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Drivers/Downloads
Talk to an Advisor
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Driver(s):
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[realtek rtl815x] windows network adapter.zip
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Windows 10, Server 2016: 10.43.20
Windows 8/8.1, Server 2012: 8.60.20
Windows 7, Server 2008 R2: 7.53.20 - Language: EN
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Windows 10, Server 2016: 10.43.20
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[realtek rtl8153] mac network adapter.zip
- Version: 1.0.20
- Language: EN
Manual(s):
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tb3cdk2dp_usermanual.pdf
- Language: EN
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tb3cdk2dp_qsg.pdf
- Language: EN
Datasheet
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tb3cdk2dp_Datasheet.pdf
- Datasheet
- Language: EN
Product Support
Talk to an Advisor
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Frequently Asked Questions
Installation
Active adapters are required if adapting DisplayPort to HDMI or DVI monitors. Active adapters use additional chips to make the conversion inside the adapter. Passive DisplayPort to HDMI or DVI will not work with this device.
Troubleshooting
If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.
To resolve this issue, try any of the following:
- Connect a USB-C to DisplayPort cable from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the display. (StarTech.com product ID for the USB-C to DisplayPort cable: CDP2DPMM1MB.)
- Connect a USB-C to HDMI 2.0 cable from the USB-C Thunderbolt 3 port on the docking station to the HDMI input on the display. (StarTech.com product ID for the USB-C to HDMI 2.0 cable: CDP2HD4K60.)
- If you are using a dual monitor setup, connect a dual DisplayPort adapter from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the displays. (StarTech.com product ID for the Thunderbolt 3 dual DisplayPort adapter: TB32DP2.)
- Disable MST (Multi Stream Transport) or DisplayPort 1.2 mode on your display and enable [email protected] Refer to the information provided by the manufacturer for assistance.
If your computer is not detecting your Thunderbolt™ 3 device, try the following:
- Update the Thunderbolt software on your Thunderbolt 3 host device.
- Update the Thunderbolt controller NVM firmware on your Thunderbolt 3 host device.
- Update the Thunderbolt controller drivers.
- Update your motherboard BIOS or UEFI.
For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.
For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3.
While Thunderbolt 3 supports dual monitors over a single connection, not all Thunderbolt 3 host devices are designed to meet this requirement. If your Thunderbolt 3 host device does not meet this requirement, you cannot troubleshoot this issue with software, firmware, or driver updates, and you cannot use this device to achieve dual displays over Thunderbolt 3. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer.
If you confirmed that your Thunderbolt 3 host device does support dual monitors and you are only seeing a single display, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-update-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:
- Select Connect Only Once.
- Select Always Connect.
Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
- Right-click the Thunderbolt icon.
- Click Approve Attached Devices.
- Select the Thunderbolt 3 port that you want to authenticate.
To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
How To
To arrange extended displays on Windows 10, complete the following.
- Press the Windows key+R, type desk.cpl, and press Enter.
- Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’
- Press ‘Identify’ to determine what number each display is assigned to.
- Drag and drop each display accordingly to the physical layout on your desk.
- Click the Apply button.
To arrange extended displays on macOS, complete the following.
- Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement.
- Make sure that the ‘Mirror Displays’ checkbox is not selected.
- Click on each display to determine what number each display is assigned to.
- Drag and drop each display accordingly to the physical layout on your desk.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:
- In the New Thunderbolt devices have been attached pop-up message, click OK.
- In the User Account Control pop-up message, click Yes.
- In the Approve Thunderbolt Devices pop-up message, do one of the following:
- If you want to authorize your Thunderbolt devices every time that you connect them, select Connect Only Once in the drop-down list.
- If you want to authorize your Thunderbolt devices only once, select Always Connect in the drop-down list.
- Click OK.
If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
- Right-click the Thunderbolt icon.
- Click Approve Attached Devices.
- Select the Thunderbolt 3 port that you want to authenticate.
You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:
- Click Start.
- Type Thunderbolt and click on the search result.
- Right-click the Thunderbolt icon.
- Click Manage Approved Devices.
Before You Buy
Components
Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:
- Total bandwidth up to 40Gbps. Data transfer speeds are dependent on the other features that you are using in your setup.
- USB 3.1 Gen 2 support.
- 4K 60Hz video on one or two separate displays.
- 5K 60Hz video on a single display.
- A 10 GbE network connection between two Thunderbolt 3 compatible computers.
- Up to six devices daisy-chained from a single Thunderbolt 3 port.
- Alternate modes, such as DisplayPort Alternate Mode (DP Alt Mode).
- Bi-directional power delivery up to 100W (not all Thunderbolt 3 devices support power delivery).
USB-C and Thunderbolt 3
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
Backwards compatibility
If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.
Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.
Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps.
To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.
There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.
- The 20Gbps symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
- The 40Gbps symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT34MMXM.C.jpg.
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
No, you cannot use this device to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays and you add this device to your setup, your display limit is still three displays.
If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup.
Common Issues
MacBook Air, MacBook Pro 13-inch, and Mac Mini systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station or adapter with more than one video output. This limitation also applies to using multiple Thunderbolt or Type C display adapters on both Type C ports. This is not a limitation of StarTech.com products specifically, and Apple lists support for only one external display in the Tech Specs for Video Support on the M1 MacBook Pro 13” [external link to apple.com]. Turning off the laptop display or using clamshell mode does not change this.
One option for docking that allows more than one external display with an Apple M1-based Mac is to use a USB-C DisplayLink-based docking station or video adapter that requires a driver install. One dual monitor example is our DK30CHDDPPD, but please contact StarTech.com support for a recommendation based on your specific setup.
Please note: this single monitor limitation does not affect Intel-based Macs with Thunderbolt 3.
Compliance and safety
Compliance letters
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RoHS & REACH Certificate of Compliance
- Language: English
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Waste Electrical and Electronic Equipment Directive (WEEE)
- Language: English
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Country of Origin (COO)
- Language: English
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Declaration of Conformity (DOC)
- Language: English
Safety Measures
- If product has an exposed circuit board, do not touch the product under power.
- If Class 1 Laser Product. Laser radiation is present when the system is open.
- Wiring terminations should not be made with the product and/or electric lines under power.
- Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
- Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.
Customer Reviews
(15 reviews)4.1 out of 5 stars
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Good potential, some flaws
This dock was bought for a MacBook Pro for use in our office. It works ok except for: If you don't install the device driver for the NIC in the dock on the Mac, then when the Mac screen locks, the entire network will be taken down by a broadcast storm.
Next, the display port adapters won't work with HDMI unless you get an "active" display port adaptor (which costs $3 more than a "normal" adapter.) The "active" adapter is not needed with display port outputs on HP notebooks so I can only presume you all cheaped out on the $6 extra cost to have the "active" part internal to the dock instead of needing a different adapter.
Thank you for your feedback, Mike. We understand your disappointment in the performance of our TB3CDK2DP and we'd like to help troubleshoot the networking problem you've described as our testing has not shown any network difficulties when the drivers are not installed. Please contact us at www.startech.com/support so that we can look into this further with you. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Excellent Thunderbolt 3 Docking Station
I have been in the AV/IT Integration space for over 30 years.
I found this unit easy to setup and use on my Microsoft and Apple devices. The unit installs quickly with no additional drivers or software required, and is compatible with a variety of operating systems, which I tested. The unit includes plenty of USB 3.0 ports (3-A and 2-C) to accommodate up to five USB peripherals (1 Fast Charging A and 1 Fast Charging C) and includes 1 GbE port and 1 3.5 mm audio port. I especially like the single cable design, so the dock powers and charges your laptop. This is perfect for the road warrior and home office professionals.
What is Included:
1 - Docking Station
1 - Universal Power Adapter (NA/JP, ANZ)
1 - Thunderbolt 3 Cable (0.7 m)
1 - Quick-Start Guide
Note: “I received this product in exchange for an unbiased review.”
Works great!
I connected this to my Lenovo P1 Laptop with Windows 10 Pro. Initially the monitors cam up without issue but in order to get the USB and Ethernet to work I had to unplug and plug back in until windows 10 asked if I should allow it. Once I agreed to the Windows 10 question everything installed and worked great. The laptop is charging via the dock without issues and I can easily disconnect and reconnect without a problem. It has a rubber pad on the bottom to help with sliding but it is not tacky enough for my desk to stay in place.
Great docking station! watch for driver conflicts
I wanted to review this Docking station using my Lenovo X1 Yoga which is my work machine. I have 2 different docking stations at home and work and travel it back and forth. What I discovered is that the software/driver I needed for these 2 Docks is not needed for the TB3CDK2DP and caused Graphics and USB issues when connected. A quick call to Startech.com Technical Support confirmed that I should remove this driver (Displaylink) before connecting the cable. Now, I may be a unique case where I have multiple Docking stations already but i wanted to mention it to anyone who experiences issues when connecting this dock for the first time. Tech Support at Startech.com is excellent and they will help you out! The Dock itself has all the ports I need including a powered USB port in front which is very handy. It feels solid and well built with a rubber on the bottom (not just 4 small feet) to keep it secure on the Desk.
I received this product in exchange for an unbiased review
Excellent well made product
he StarTech TB3CDK2DP is compact and aesthetically pleasing; the black top and matte grey finish will fit in well with most hardware. It doesn’t take up a lot of room on the desk and its slim profile makes it easy to conceal if desired. The dock comes with a nice rubber mat on the underside of the unit as well as threaded holes which I would assume are for securing to a desk or underside of a surface. The unit comes with ample USB and USB-C ports, 2 of each on rear and one of each on the front along with standard headphone audio output. There is also Ethernet and 2 display ports on the rear, personally I would have preferred HDMI however I have a DP to HDMI adaptor so no real inconvenience. The USC-C port on the front of the device was used to connect to my laptop. I’m currently using a Lenovo Yoga X380 and the device charges my laptop at least as well as direct AC power from what I can tell. My device is on a locked down corporate desktop imaged with limited administrative access for the end user. One thing I did find with this dock was that my laptop did not recognize any peripherals connected to it. I tried my Microsoft Keyboard and Mouse combo to no avail as well as my $9 wireless mouse from Amazon. It didn’t seem to recognize either and I tried all 3 USB ports. This was easily remedied by just connecting my USB dongle to the machine directly however this is somewhat defeating the purpose of the dock. There is a “Thunderbolt Software” that appeared in my start menu after the device was connected but I was unable to access as the system deemed this a 3rd party application and restricted my access. I would assume if I had sufficient privileges I would have been able to configure the USB devices from there. I did test the device also connected to my personal PC, it doesn’t have a USB C input so I had to connect a USB to USB C cable I use for my phone but it worked and I could use the keyboard and mouse. I’m not sure if this was by design or if this was a happy accident. It doesn’t seem to push the software to my desktop PC so it might be that they’re running different versions of Windows 10. Overall the unit accomplished all functions admirably with the exception of the issues with my work laptop. I’d recommend this unity to anyone looking to power a dual display system where docking and undocking a laptop with ease is priority. It certainly reduces the amount of cables on the desk and makes disconnecting the laptop a breeze. I would recommend that anyone looking to use this with a PC where you don’t have administrative privileges contact their employers IT service desk for support to see if using it is a possibility or you might run into some of the same challenges I did. I’ve had the opportunity now to test a few StarTech docks and this is in line with previous quality and value I’ve seen. The products are well built and designed with a focus on simplicity and easy set up that is great for both the novice end users and expert alike.
“I received this product in exchange for an unbiased review.”
We're sorry to hear that our TB3CDK2DP is not working with your Dell XPS computer. This problem can occur if the Thunderbolt drivers and firmware are outdated on the computer, or if the dock hasn't been set as an allowed device in your computer's Thunderbolt software. If you'd like help getting this working, our Technical Advisors are available 24 hours a day, 5 days a week and we can be reached at www.startech.com/support.
Ports Ports and more Ports!
This is a solid dock for laptop sporting Thunderbolt 3 or USB-C. The easy setup and clean design make this a beautiful addition to your desk without losing a lot of real estate. This dock has more than enough ports no matter what you throw at it; 1 USB-A port running at USB 3.1 Gen 2 speed that also allows you to also charge a device, 2 more USB-A ports on the back running USB 3.1 Gen 1 speeds. 2 USB-C ports @ 3.1 gen 2 speed and Gigabit ethernet. VESA mounting holes on the bottom so you can mount it to a monitor or wall if you really need that desk space kept clean. It would be nice if it had an HDMI port but two display ports more than make up for it plus you can always get an adapter from StarTech if you need it. I received this product in exchange for an unbiased review.
Works great with zero issues!
I replaced my Dell TB16 with this dock and I'm glad I did. I had so many issues with Dell docks just not working or requiring specific versions of drivers to work. However, this dock just works so much better and has all of the modern ports you want and expect in 2019 like display ports rather than HDMI and USB-C.
In addition, I didn't need to install any drivers as I just plugged it in via USB-C and waited a brief moment as Windows 10 picked it up and everything automatically just works.
I've been using it for the past 30 days with my laptop and a 4k screen plugged in via USB-C and without a single issue. I used to have issues with Dell docks not working after my computer came out of sleep but this dock doesn't seem to have any issues with that.
Would definitely recommend!
It's a very minimalist design which I like. It's very sturdy and not cheap feeling.
I'm using it to run a 4k screen with my laptop.
Simple clean dock
This dock does what I need. Plugged in my Windows 10 laptop, keyboard, mouse and network cable to the dock and it all works well, at least after you plug in the laptop in for the second time. The first time I plugged in my laptop it did not pick up on my USB devices. Unplugged my laptop and plugged it back in and it started asking me for access on the USB ports. After that, it works every time I plug in my laptop with no issues. It's nice and small with a rubber pad on the entire bottom so it won't move around on the desk. It also has mounting holes if you wanted to mount it somewhere out of the way. It has all the latest connections like thunderbolt 3, USB-C and display ports. It even has enough ports to charge a device like your smartphone. I haven't tried a second monitor yet but this dock has the ability to handle two displays if you have dual monitors. The quality of this product seems very good. Has some weight to it and is well put together. It even has a lock slot so you can lock it up if you are afraid of it getting stolen but it is small enough that you can put it in your laptop bag to take home every night from the office. I received this product in exchange for an unbiased review.
WOW!!! Thunderbolt 4K Display Dock
I am using the new Thunderbolt USB-C Dual 4k Display Dock with my MacBook Pro. All I can say is WOW. Simple to install. Crisp Clean Resolution on the Monitors. Love the one USB-C cable plug in for data transfer and charging power. The data transfer rates are amazing. The USB charging speeds are great. This small compact box packs a big punch.
MacBook Pro 16 "
MacBook Pro 16 "firmware 37.1 link controller firmware 1.10 flash screen. Another firmware 43.1 link controller firmware 1.23 does not flash. Is there a firmware update
We're sorry to hear about the issues you're having with our TB3CDK2DP. We'd like to speak with you further about this as these docks shouldn't have any screen flashing. Please contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
MacBook Pro 16 "
Not enough power (MBP says on battery) and doesn't support two displays at 2560x1440. I had get the power either from the MBP 96W power supply or my Promise Pegasus 32 arrays. I had to plug the second display directly into a Thunderbolt socket on the MBP or again via my second Promise Pegasus 32 array. This dock is under powered and doesn't work with two displays.
We apologize for the difficulties you're experiencing with our TB3CDK2DP. This dock provides up to 60W power and while it should provide power to the MacBook Pro, it may not be enough to charge the MacBook if you're using software that draws large amounts of power as the MacBook does support a 96W power adapter. The dock should allow two 4K displays connected to the MacBook as long as you're using the included Thunderbolt 3 cable and not a USB-C cable. We'd be happy to help look into why you're having these issues and help get the dock working properly for you. If you require assistance, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Great product!
Docking stations with the Universal Thunderbolt 3 is something I was looking for. After using it for more than 2-3 months, feel the product is really impressive
Great with Macbook and Windows
Worked right out of the box with my Macbook. On Windows (USB-C 3.1 gen 2 connection), I had to reboot once, then it just worked after that.
With the TB3 on Macbook, had full 4K on one screen, and 1080p on my 24" side monitor, all fluidly. All dock ports work/speed as advertised. Did not have any issue with the network as reported by a previous reviewer.
On the Windows laptop with USB-C, I had dual 1080p screens. When I first connected to the dock, nothing was recognized at all (video, LAN, USB) except power. Rebooted the laptop, and then it all just worked. Didn't spend a lot of time on that.
Solid build, great size. Included TB3 cable is too short though! Power brick is good, and small enough to tuck on the power shelf on the back of my desk.
Critique: Another TB3 port, as well as 1-2 more USB-C on the front or at least one on the side. Same with USB-A ports. Need more than one on the front. Headphone jack on the front is MUCH appreciated, but the LACK of audio output on the dock (for dedicated speakers) precludes me using this as my full time docking solution at work (in and out). Should be OK for home if not going to/from all the time. WOL didn't seem to pass through to the laptop on this dock (it has on others), but I've not had the time to look into it. Have been using WOL quite a bit at work lately, so figured I would try it.
Don't have a Linux box with TB3 or USB-C 10gbps to test with yet, but will soon. :)
I received this product in exchange for an unbiased review.
Nice design
I've tried many other Thunderbolt docks, this one is by far the best with my macbook pro
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