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USB-C & USB-A Dock - Hybrid Universal Laptop Docking Station with Dual Monitor 4K60Hz HDMI & DisplayPort - USB 3.1 Gen 1 Hub, GbE - 60W Power Delivery - Windows, Mac & Chrome

Dual 4K60 | DisplayPort and/or HDMI | USB-IF Certified | 3x USB-A | 1x USB-C | Mac, Windows® & Chrome OS™ | Lock Slot

Product ID: DK30C2DPPD

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  • HYBRID DOCK: Universal docking station works with USB Type-C, Thunderbolt 3 & USB Type-A laptop computers, using a 2-in-1 USB-C/USB-A 3.1 Gen 1 cable, ideal for hoteling or shared workspace setup
  • GUARANTEED COMPATIBILITY: USB-C & USB-A hybrid dock is USB-IF, VESA & DisplayLink certified for max performance & universal compatibility w/ Dell, HP, Lenovo & Apple where mixed laptop brands deployed
  • FLEXIBLE DUAL MONITOR VIDEO OUTPUTS: This Dual 4K60Hz UHD USB-C & USB-A docking station supports multiple screens: Dual DisplayPort / Dual HDMI / DP + HDMI displays; supports dual extended displays on MacBook Pro/Air with Intel processor or Apple M1 chip
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Create a dual-4K 60Hz workstation with this certified universal laptop docking station for USB-C and USB-A laptops. The USB-C dock features 60W Power Delivery 3.0, dual HDMI and/or DisplayPort monitors, fast-charge, and both USB-C and USB-A peripheral ports.

The Uniquely Universal Host Cable       

The USB-C dock comes with a universal host cable that is designed with an attached USB-C to USB-A adapter to accommodate USB-A laptops. The cable also features an extended length of 1 meter (3.3 ft.) to support a wide variety of workstation setups.

Close up image of end of DK30C2DPPD host cableClose up image of end of DK30C2DPPD host cable

Flexible Monitor Connections  

This is a dual 4K60Hz video docking station with support for both Ultra HD DisplayPort and/or HDMI monitors that lets you configure your video connections to best suit your needs. 

  • Dual 4K DisplayPort | Up to 4096 x 2160p @ 60Hz 

  • Dual 4K HDMI | Up to 4096 x 2160p @ 60Hz 

  • Single 4K DisplayPort + Single 4K HDMI | Up to 4096 x 2160p @ 60Hz 

  • Single 5K DisplayPort* | Up to 5120 × 2880

*Requires monitor support for 5K using two DP ports

Certified for Universal Compatibility & Reliability

USB-IF Certification LogoVESA DisplayPort Certification LogoDisplayLink Certification Logo

This docking station is fully certified to meet top industry standards for USB-IF (USB 3.1 Gen 1, USB Type-C and Power Delivery), VESA DisplayPort and DisplayLink (video connections) certification to guarantee the highest quality, reliability, and compatibility.

60W Power Delivery 

Using a single cable, the dock powers and charges your laptop as you work with 60W PD for faster charging, using the 135W power adapter.

Easy and Convenient Setup 

For fast setup right out of the box, the combo cable (USB-C with attached USB-A adapter) lets you connect any laptop. The dock has mounting holes for workstation mounting (bracket not included). 

The Connections You Need 

Connect your devices with four USB 3.1 ports: 1x USB-C and 3x USB-A. Fast-charge your USB-C or USB-A smartphone. The dock provides a GbE port (PXE Boot support & Wake-on-LAN) and 3.5 mm 4-position headset audio jack. It also includes a security lock slot (K-slot) to protect against theft. 

DK30C2DPPD Front

DK30C2DPPD Front

For more installation flexibility, you can use StarTech.com mounting brackets (& ) that are specifically designed for our docks and hubs, to mount your dock to a desk, wall, or other surfaces to give you the customized setup you need. 

The IT Pro’s Choice Since 1985 

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales.  

DK30C2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

 

Connected Device Transparency with the StarTech.com MAC Address Changer Utility

The DK30C2DPPD, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer’s MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.

The IT Pro’s Choice Since 1985 

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales.  

DK30C2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

 

Applications

  • Create a dual-display workstation using either a USB-C laptop or USB-A laptop
  • Ideally suited for large enterprise, businesses and organizations using a mix of laptops
  • Effective in work environments working with sensitive data and applications
  • Ideal for hot-desking (hoteling or shared workstations), with universal compatibility

Partner Numbers

  • UPC 065030879958

Compatibility

  • Windows 10 logo
  • Windows 7 logo
  • Windows 8 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Mac OS X El Capitan (10.11) logo
  • Chrome OS logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® 7, 8, 8.1, 10
macOS 10.11 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 18.04, 20.04
Chrome OS™ v55+

Specifications

Warranty Information Warranty 3 Years
Connector(s) 2 - Connector Type(s) DisplayPort (20 pin)
HDMI (19 pin)
1 - Connector Type(s) USB Type-C (Fast-Charge, 24 pin) USB 3.0
USB 3.0 A (Fast-Charge, 9 pin)
2 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) Ethernet Gigabit
3.5 mm Mini-Jack (4 Position)
Environmental Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 0~95% RH
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Interface USB 3.0
Bus Type USB-C
USB 3.0
Compatible Lock Slot Kensington Standard Slot (K-Slot)
Industry Standards USB Power Delivery Specification Rev. 3.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID DisplayLink - DL6950
Genesys Logic - GL3523
Fresco Logic - FL7102
Fresco Logic - FL7201
VIA Labs - VL160
RealTek - RTL8153
Texas Instruments - TS3A225E
Packaging Information Shipping (Package) Weight 1.6 kg [3.4 lb]
Package Length 27.0 cm [10.6 in]
Package Width 16.0 cm [6.3 in]
Package Height 10.5 cm [4.1 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 2x HDMI - 4096 x 2160p @60Hz
2x DisplayPort - 4096 x 2160p @60Hz
1x HDMI + 1x DisplayPort - 4096 x 2160p @60Hz

1x 5K DisplayPort using 2 DP video ports - 5120 x 2880 @60Hz

Lower resolutions are also supported. For example, if the max is 4096 x 2160p (4K), it also supports 3840 x 2160p (4K), 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
PXE Yes
Full Duplex Support Yes
Physical Characteristics Color Black & Space Gray
Material Plastic
Product Length 22.0 cm [8.7 in]
Product Width 80.0 mm [3.1 in]
Product Height 30.0 mm [1.2 in]
Weight of Product 450.0 g [15.9 oz]
Power Power Source AC Adapter Included
Power Delivery 60W
Input Voltage 100 - 240 AC
Input Current 2.5 A
Output Voltage 20V DC
Output Current 6.75 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 135 W
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.11 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 18.04, 20.04
Chrome OS™ v55+
Special Notes / Requirements System and Cable Requirements USB-C enabled computer with an available USB Type-C port, or a USB-3.0 enabled computer with an available USB Type-A port
Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery.
4K resolution is supported on all 4 video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
5K resolution is supported by connecting the two DisplayPort video ports to a single 5K display. A 5K-capable display is required to achieve 5K (5120 x 2880 60Hz) resolutions
The dock connects to the USB Type-C port or the USB Type-A port on your laptop.
DisplayLink docking stations and video adapters support more than one external display on Apple's M1-based Mac. Requires driver installation. Please contact StarTech.com support for a recommendation based on your specific setup.
What's in the Box 1 - Included in Package Docking Station
USB-C Cable (with Attached USB-C to USB-A Adapter)
Universal Power Adapter (NA/JP, ANZ)
Quick-Start Guide

Accessories

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DisplayPort 1.2 Cable with Latches - Certified, 6 ft

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DisplayPort 1.2 Cable with Latches - Certified, 10 ft

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Connect DVI capable devices to HDMI®-enabled devices and vice versa

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USB-C to USB-A Adapter Cable - M/F - 6in - USB 3.0 - USB-IF Certified

Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter

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Connect an HDMI® equipped Laptop, Ultrabook, or Desktop Computer to your VGA Display, or Projector

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Connect an HDMI®-enabled output device to a DVI-D display, or a DVI-D output device to an HDMI-capable display

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10m Active DisplayPort Cable - DP to DP M/M

Connect DisplayPort®-equipped devices up to 10m away with no signal loss

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SSPMSUDWM

Docking Station Mount - Steel

Wall Mount or Under-Desk Mounting Plate | For Compatible StarTech.com Docks and Hubs

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Docking Station Mount - VESA Compatible - Steel

Back-of-Monitor Mounting Plate | For Compatible StarTech.com Docks and Hubs

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Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

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Driver(s):

Manual(s):

Datasheet

Product Support

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We are always ready to assist you with any questions you may have.

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Frequently Asked Questions

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe. 
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
     
  2. Once the download is complete, extract the files from the zip folder. Right-click the DisplayLink.zip or DisplayLinkDock.zip file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
     
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).

  1. Double-click the DisplayLink.zip file.
  2. Double-click the MAC OS folder.
  3. Double-click the appropriate folder for your operating system.
  4. Double-click the DisplayLink Installer 75598.dmg file.
  5. Follow the prompts to install the new drivers. Restart the computer when prompted.
  6. Once Mac OS X has restarted, connect the laptop docking station to your computer.

Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.

To install the DisplayLink Manager app, please follow these steps:

  1. Download the latest driver: [displaylink] mac usb display adapter.zip
  2. Connect the StarTech.com product to both your Mac and the external display
  3. Follow Steps 4 to 4.10 here: DisplayLink Manager App for macOS [external link to DisplayLink.com]

If the displays still do not work, please review these points:

  • After installing, ensure you have completed Steps 4.4 to 4.9 in the linked article, which includes running the application after installation and selecting “Launch automatically after logging-in”.  This will ensure it starts automatically every time you log-in.
  • On Apple M1-based Macs, you may be prompted to install Rosetta during the DisplayLink install process. This is currently required to allow DisplayLink to work on Apple Silicon Macs.
  • Clamshell and rotation support on macOS Big Sur 11.x with DisplayLink Manager [external link to DisplayLink.com]

Troubleshooting

DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.

At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.

For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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