Product ID: USBA2DPGB
This USB to Dual DisplayPort Mini Dock provides your USB 3.0 laptop with connectivity for dual 4K 60 Hz monitors and Gigabit LAN - enabling you to quickly harness dual-display productivity and network connectivity.
The dual DisplayPort adapter adds two DP video outputs to your USB laptop, with resolution support up to 4K. Working on two monitors increases your productivity by giving you more screen space. You can simultaneously access multiple applications and reference material on one display while composing on the other.
Ethernet ports on modern laptops are uncommon, and wireless networks are less secure and less reliable than a hardwired connection. With the GbE port on this portable docking station that features an Ethernet adapter you can access wired LANs even if your USB 3.0 laptop doesn’t have an Ethernet port.
The dock features a compact design that's perfect for business professionals who need portable office desk accessories for traveling between multiple office locations, or shared workspaces.
The USBA2DPGB is TAA compliant and backed by a 3-year StarTech.com warranty and free lifetime technical support.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 2 - Connector Type(s) | DisplayPort (20 pin) |
1 - Connector Type(s) | RJ-45 | |
USB Type-A (9 pin) USB 3.0 (5 Gbps) | ||
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -10°C to 60°C (14°F to 140°F) | |
Humidity | 10-90% RH | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | No | |
Displays Supported | 2 | |
Bus Type | USB 3.0 | |
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
Chipset ID | DisplayLink - DL-6950 | |
Packaging Information | Shipping (Package) Weight | 215 g [7.6 oz] |
Package Length | 11.4 cm [4.5 in] | |
Package Width | 20 cm [7.9 in] | |
Package Height | 38 mm [1.5 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Dual displays - DisplayPort - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz | |
Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | No | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Color | Black |
Cable Length | 30 cm [11.8 in] | |
Product Length | 13 cm [5.1 in] | |
Product Width | 58 mm [2.3 in] | |
Product Height | 20 mm [0.8 in] | |
Weight of Product | 126 g [4.4 oz] | |
Power | Power Source | USB-Powered |
Software | OS Compatibility | Windows®️ 2000, XP, Vista, 7, 8, 8.1, 10 macOS 10.6 - 10.12, 10.14 - 10.15, 11.0 Ubuntu 14.04, 16.04, 19.04 Linux Kernel 4.2 - 5.2 Chrome OS™️ v55+ |
Special Notes / Requirements | System and Cable Requirements | A host laptop with an available USB-A port. |
Note | USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. | |
4K resolution is supported on both video ports. A 4K-capable DisplayPort display is required to achieve 4Kx2K resolution. | ||
What's in the Box | 1 - Included in Package | mini dock |
quick-start guide |
Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter
In stock: 1727
Extend your SuperSpeed USB 3.0 cable by up to an additional meter
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Live Chat (opens in new window)Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).
Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal. Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).
Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).
Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).
Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.
To install the DisplayLink Manager app, please follow these steps:
If the displays still do not work, please review these points:
DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.
At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.
For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.
Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Mozilla Firefox
Google Chrome
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista
Windows XP
In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:
Windows 10 and Windows 8
Windows 7 and Windows Vista
Windows XP
To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
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