8 Port Rackmount USB PS/2 Digital IP KVM Switch

Control up to 8 USB or PS/2 computers remotely over an IP network or the internet

Product ID: SV841HDIEGB

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  • Controls up to 8 computers directly and up to 64 computers by cascading 8 additional KVM switches
  • Remote, BIOS level access to all connected systems
  • Works with PC, Mac and Sun Servers and Systems
Your price
£1,070.99 GBP excl. VAT
£1,285.19 GBP incl. VAT
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Where to buy

The SV841HDIEGB 8 Port Rack Mount USB PS/2 Digital IP KVM Switch offers cost-effective and secure, local and remote administration of up to 8 systems over a LAN or the Internet.

Unlike software solutions that work through the operating system, this IP KVM Switch delivers BIOS level control, full boot processes interaction and control over a TCP/IP connection as if you are on site. Featuring support for security protocols such as SSH, SSL and RADIUS, and a configurable firewall for added protection.

A scalable KVM solution supporting up to 8 directly-connected computers, or cascade with other KVM switches for control of up to 64 computers. For added control, using the RPORT module (sold separately) lets you interact with any device that uses an RS-232 serial terminal (routers, switches, etc.).

Backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

  • Create a scalable, streamlined access solution in your Datacenter or Server Farm
  • Enables access to existing KVM switches via TCP/IP for single console remote administration
  • Perfect for manufacturing line computer control, simplifying access to multiple systems
  • Great for PC test/burn-in computer control saving the desk space required for multiple monitors, keyboards and mice and allows remote access
  • BIOS level remote access to servers at co-location facilities and ISPs
  • Remote access for outsourced server / IT hardware management
  • Remote access to mission-critical corporate datacenter servers, increasing uptime

The StarTech.com Advantage

  • Reboot attached systems, access the BIOS, and have full control over the keyboard and mouse - as if you are on site
  • User friendly access through an OSD or the integrated web server saves configuration time and frustration
  • Supports 16 bit video for a richer quality of picture when accessing the remote server either through the web browser or VNC client

Partner Numbers

  • Exertis 0010010548
  • Ingram Micro UK V930461
  • CMS Distribution V240166
  • UPC 065030823234

Compatibility

  • OS Independent logo
OS independent; No software or drivers required

Specifications

Warranty Information Warranty 2 Years
Connector(s) 2 - Console Interface(s) PS/2 (6 pin, Mini-DIN)
1 - Console Interface(s) VGA (15 pin, High Density D-Sub)
DB-9 (9 pin, D-Sub)
8 - Host Connectors VGA (15 pin, High Density D-Sub)
1 - Other Interface(s) RJ-45
Hardware Audio No
KVM Ports 8
PC Interface USB and PS/2
PC Video Type VGA
Number of Monitors Supported 1
Rack-Mountable Yes
Cables Included No
Daisy-Chain Yes
Packaging Information Package Length 50,5 cm [19,9 in]
Package Width 11,8 cm [4,6 in]
Package Height 36 cm [14,2 in]
Shipping (Package) Weight 4,2 kg [9,3 lb]
Performance On-Screen Display Yes
DVI Support No
IP Control Yes
Hot-Key Selection Yes
Maximum Analog Resolutions 1920x1440 local console
Maximum Digital Resolutions 1600x1200 @ 85Hz
Maximum Number of Users 1 active user, up to 3 viewing
Maximum Cascaded Computers 64
Port Selection Support Hotkeys and OSD (On Screen Display)
MTBF 876,000 Hours
Physical Characteristics Color Black
Material Steel
Product Width 40,4 cm [15,9 in]
Product Height 43,2 cm [17,0 in]
Product Depth 2,2 m [7,4 ft]
Weight of Product 4,0 kg [8,7 lb]
Power Power Source AC Adapter Included
Output Voltage 12V DC
Output Current 1.5A
Center Tip Polarity Positive
Power Consumption (In Watts) 18
Software OS Compatibility OS independent; No software or drivers required
Special Notes / Requirements Note

Source code for the unit operating system is available upon request. Please contact us by phone, live chat, or email to make your request.

This offer is valid for three years from the date of purchase and/or for as long as parts or customer support is offered for this product.

Charges for the reasonable cost of copying and/or conveying may apply.

What's in the Box 1 - Included in Package SV841HDIE
Mounting Brackets
RS-232 Cable
Package of screws
Power Cord
Power Adapter

Accessories

SVUSBVGA10

10 ft Ultra-Thin USB VGA 2-in-1 KVM Cable

Connect VGA video and USB using a single thin KVM cable

Your price
£16.99 GBP excl. VAT
£20.39 GBP incl. VAT

In stock: 7

Where to buy StarTech.com products
SVUSBVGA6

6 ft Ultra-Thin USB VGA 2-in-1 KVM Cable

Connect VGA video and USB using a single thin KVM cable

Your price
£11.99 GBP excl. VAT
£14.39 GBP incl. VAT

In stock: 618

Where to buy StarTech.com products
SVECONUS6

6 ft 2-in-1 Ultra Thin USB KVM Cable

Connect VGA video and USB using a single thin KVM cable

Your price
£11.99 GBP excl. VAT
£14.39 GBP incl. VAT

In stock: 878

Where to buy StarTech.com products
SVECONUS15

15 ft 2-in-1 Ultra Thin USB KVM Cable

Connect VGA video and USB using a single thin KVM cable

Your price
£23.99 GBP excl. VAT
£28.79 GBP incl. VAT

In stock: 23

Where to buy StarTech.com products
SVECONUS10

10 ft Ultra Thin USB VGA 2-in-1 KVM Cable

Connect VGA video and USB using a single thin KVM cable

Your price
£16.99 GBP excl. VAT
£20.39 GBP incl. VAT

In stock: 195

Where to buy StarTech.com products
SVECON6

6 ft 3-in-1 Ultra Thin PS/2 KVM Cable

Connect VGA video and a PS/2 keyboard and mouse set using a single thin KVM cable

Your price
£10.99 GBP excl. VAT
£13.19 GBP incl. VAT

In stock: 75

Where to buy StarTech.com products
Discontinued
SVECON25

25 ft 3-in-1 Ultra Thin PS/2 KVM Cable

Connect VGA video and a PS/2 keyboard and mouse set using a single thin KVM cable

Your price
£24.99 GBP excl. VAT
£29.99 GBP incl. VAT

Check reseller availability

Where to buy StarTech.com products
Discontinued
SVECON15

15 ft 3-in-1 Ultra Thin PS/2 KVM Cable

Connect VGA video and a PS/2 keyboard and mouse set using a single thin KVM cable

Your price
£19.18 GBP excl. VAT
£23.02 GBP incl. VAT

Check reseller availability

Where to buy StarTech.com products
Discontinued
SVECON10

10 ft 3-in-1 Ultra Thin PS/2 KVM Cable

Connect VGA video and a PS/2 keyboard and mouse set using a single thin KVM cable

Your price
£14.99 GBP excl. VAT
£17.99 GBP incl. VAT

Check reseller availability

Where to buy StarTech.com products
Discontinued
RPORT

RS232 Serial Remote Control Interface Module for IP KVM

Control an RS232 serial device remotely through your IP KVM switch as if it were installed locally

Your price
£78.99 GBP excl. VAT
£94.79 GBP incl. VAT

Check reseller availability

Where to buy StarTech.com products
SVA12M2NEUA

DC Power Adapter - 12V, 2A

Replace your lost or failed power adapter

Your price
£20.99 GBP excl. VAT
£25.19 GBP incl. VAT

In stock: 334

Where to buy StarTech.com products
SVA12M5NA

DC Power Adapter - 12V, 5A

Replace your lost or failed power adapter

Your price
£52.99 GBP excl. VAT
£63.59 GBP incl. VAT

Check reseller availability

Where to buy StarTech.com products

Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

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Firmware

Manual(s):

Datasheet

Product Support

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We are always ready to assist you with any questions you may have.

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Frequently Asked Questions

Troubleshooting

Monitors may begin flickering when they receive a signal of insufficient quality. There are a few potential fixes available that will help to improve the signal quality in order to eliminate flickering:

  • Replace Video Cables with high-quality Video Cables (e.g. upgrade DisplayPort 1.2 Cables to DisplayPort 1.4 Cables).
  • Use shorter Video Cables to reduce signal attenuation.
  • When possible, remove Video Adapters to use native Video Connection Types (e.g. go from VGA to VGA, or DisplayPort to DisplayPort)
  • For DisplayPort Monitors, try changing the DisplayPort Version on the Monitor. For information on how to change your Monitor Settings refer to the Manual from the Monitor Manufacturer.
  • Update the Drivers for the Computer’s GPU to the latest available from the Monitor Manufacturer.

This device has Dynamic Host Configuration Protocol (DHCP) enabled by default, and will be assigned an IP address by your router when connected to your network. View the router's DHCP table to determine the IP address.

If this IP KVM switch does not detect a DHCP server this device's default static IP address is 10.0.0.15.

  1. Make sure that the IP KVM switch is on the same network as your computer.
  2. In an Internet browser, enter the IP address of the unit. If the IP KVM switch does not detect a DHCP server, the default IP address is 10.0.0.15.

Note: This device has Dynamic Host Configuration Protocol (DHCP) enabled by default, and will be assigned an IP address by your router when connected to your network. View the router's DHCP table to determine the IP address.

  1. In the user name field, enter the user name. The default user name is admin.
  2. In the password field, enter the password. The default password is admin.

You should not upgrade your device's firmware if you do not have any issues with the functionality of your device. The only time you should consider an upgrade is if you are experiencing a problem with the device, and you have confirmed that the firmware addresses this problem.  You can confirm this is the case by reviewing the documentation included with the firmware or by consulting with our Technical Support team. Incorrectly upgrading firmware can result in diminished performance so it is best to contact StarTech.com if you would like to perform this operation.

Before You Buy

KVM stands for Keyboard Video Mouse and KVM switches allow you to switch the use of a keyboard, display and mouse between multiple computers.  KVM switches also commonly let you switch audio and USB devices between computers.

There are different types of KVM switches as well.

  • Standard box KVM switches. (e.g. SV231USB)
  • Cable KVM switches. (e.g. SV211USB)
  • Multi-Monitor KVM switches.  (e.g. SV231DDUSB)
  • IP KVM switches. (e.g. SV841HDIE)

Standard box and cable KVM switches are a simple way to switch the use of a keyboard, display, and mouse between multiple computers.  Multi-monitor KVM switches allow you to switch multiple displays between computers, and IP KVM switches allow you to remotely control the KVM switch and connected computers over a network.

Here are some important things to consider before purchasing a KVM switch.

  • How many computers do you need to control?  Purchase a KVM switch that supports the number of computers in your setup.
  • Which video connections do your computers and display(s) support?  It is best practice to use the same video connections wherever possible.
  • Will you be using a PS/2 or USB mouse and keyboard?
  • Do you need multiple monitor support?  Ensure every computer can support the number of monitors you are looking to use in your setup.
  • Do you need audio support?
  • What resolution(s) do you want your display(s) running at?  The KVM switch must support the resolution(s) you want to use.
  • Would you like hotkey support?  Some KVM switches support the use of hotkey combinations to complete tasks such as switching between computers.

There are a couple of other important things you may want to take note of:

  • Some KVM switches require proprietary cables to function.  These KVM cables may vary by each KVM switch.  For StarTech.com KVM switches that require proprietary cables, the KVM switches will either come with these cables, or they will be listed in the Accessories tab on the individual product pages.  For more information, see our video dedicated to KVM switch cables.
  • Basic mice and keyboards are recommended for use with KVM switches.  Wireless, gaming or combo mice and keyboards (mice and keyboards that use a single USB connection / receiver for both units) can cause performance issues, and in general, are not supported for use with KVM switches.

It can be difficult to tell which ones are right for the KVM switch you are interested in.  How can you tell which KVM cables you require?  How can you tell if a KVM switch requires proprietary cables?  How do these cables work? 

Standard KVM Switches and Cables

Note: You will need one bundle of KVM cables per computer you want to connect to the KVM switch.

Standard KVM switches have no special cable requirements.  If you have spare video and PS/2 or USB cables, you can use them to hook up the KVM switch to your computers.  StarTech.com still sells KVM cable packages, but they are just for the convenience of buying them in bundles and usually involve some savings.  Keep in mind that even if you have some of the cables you need, it still might be advantageous to buy the bundle.

KVM Switches with Opposite Gender Video Connections

Some KVM switches use male video connections for the computers and female video connections for the console ports.  In this case you simply need a video extension cable, or a KVM cable package appropriate to the KVM switch.  This is so you cannot accidentally plug cables from your computer into the console ports.

KVM Switches Requiring Proprietary Cables

KVM switches can also use proprietary KVM cables to connect to the individual computers.  This is often done with larger KVM switches and KVM switches intended for a server environment.  These cables use a proprietary pinout which does not conform to the video standard in use, as the cable carries both the video and PS/2 or USB data along a single cable.

If you are unsure whether or not you need special cables, complete the following:

  1. Check the Technical Specifications tab on the individual product pages for What's in the Box.  This section lists everything that comes with your purchase, and your KVM switch might come with the cables.
  2. Check the Accessories tab.  This section lists potential accessories for the product you are looking at.  StarTech.com will list the appropriate KVM cables for the KVM switch here. 
  3. Check the Gallery and look at a picture of the back of the KVM switch.

Note: If there are no PS/2 or USB ports on the back of the KVM switch other than for the console, you will require proprietary cables.

If at this point you require further assistance in deciding which cables to purchase with your StarTech.com KVM switch, contact our technical support team.  

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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