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Dual-Monitor USB-C Docking Station - Dual DisplayPort - 2.5" SATA SSD/HDD Drive Bay - MST and 60W Power Delivery - 4K

Create an MST based, dual-video workstation that expands your storage using an open 2.5" SSD/HDD bay and powers your laptop with USB Type C™ (5Gbps)

Product ID: MST30C2HDPPD

  • Add data storage and backup capability with an internal 2.5” SATA SSD/HDD drive bay (supports SATA I, II, III)
  • Power and charge your laptop as you work with 60W USB Power Delivery 2.0 support
  • Turn your USB-C laptop into a dual-video workstation with MST single, mirror and extended mode support
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  • Easy plug and play setup with no drivers required
  • Connect your existing peripherals using three available USB 3.0 (Type-A) ports, including one fast-charge port to charge phones, with or without dock connected to laptop
  • Gigabit Ethernet connectivity with Wake-on-LAN
  • Thunderbolt™ 3 port compatible
  • Boot from LAN or USB devices
  • Convenient front panel ON/OFF button
£290.99 GBP exc VAT
£349.19 GBP inc VAT
111+ In stock

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Overview

This dual-monitor USB-C™ docking station adds valuable data storage and backup to your Windows laptop, and makes it easy to create a multi-monitor workstation through support for DP Alt Mode and DisplayPort Multi-Stream Transport (MST).

The USB-C dock provides a versatile way to connect to two DisplayPort monitors, a wired network and three USB 3.0  devices, while housing a 2.5” HDD or SSD for added storage or backup, all through a single USB-C cable. Plus, with Power Delivery support, you can power and charge your laptop as you work.

Add data storage and backup

Featuring a built-in 2.5” SATA SSD/HDD drive bay, this docking station gives you the added advantage of external data storage and backup, reducing the number of devices on your desktop. You can consolidate your peripherals, including external storage, with just one connection to your laptop. This reduces clutter in your workspace and simplifies workflow, making it easier to perform routine tasks like data offloads.

The 2.5" drive bay supports SATA I, II, and III. It’s ideal for creative professionals, IT executives, engineers, business executives and other professionals requiring high-performance functionality and external storage and backup, with Windows Backup, macOS Time Machine or other backup software. And, if you want to add further external storage, the dock has three USB 3.0 ports available.

Connect just one adapter to power the dock and your laptop

This premium laptop dock capitalizes on the full potential of USB Type-C™, which simultaneously transfers power, video, and data.

The docking station supports USB Power Delivery, providing up to 60 watts of power, through the 100W power adapter included. This means you can power and charge your laptop while it's docked, through its USB-C port, and cut clutter at your workstation. Plus, you don’t need to carry or remember an extra power adapter when you’re traveling to or from the office.

Take advantage of versatile video output

This dual-monitor docking station replicates the high performance of a full-size workstation, with DP Alt Mode and MST support providing single, mirror and extended display mode functionality. The USB-C docking station supports 4K Ultra HD resolution (providing the connected DisplayPort display supports it).

With this versatile dock, you can connect:

  • 2x DisplayPort display at 1920 x 1200 resolution (60Hz)
  • 1x DisplayPort display at 3840 x 2160 resolution (30Hz)

Note: Multi-display and dual-display configurations are only supported in Windows operating systems that support MST.

The MST30C2HDPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Notes:

  • Ensure your laptop’s drivers, firmware, and operating system are up to date prior to using the docking station.
  • Video output capabilities are dependent on the video card and hardware specification of your connected laptop. Certain video cards have limited MST support, while some monitors will also limit the available resolution. 
  • Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP alt mode, as well as USB Power Delivery.
  • Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.
  • macOS does not support MST.

Applications

The perfect accessory for USB-C equipped laptops, supports backup functions using Windows Backup, macOS Time Machine or other backup software

Ideal for creative professionals, engineers, IT executives and many more professionals requiring multiple sources for external storage or backup of large files

Power and charge your USB-C equipped laptop, using only the dock’s power adapter

Create a full-size workstation that’s ideal for hot desk and BYOD (Bring Your Own Device) users, or for CYOD (Choose Your Own Device) applications

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
Chipset ID VIA/VLI - VL813
MegaChips - STDP4320
ASMedia - ASM1153E
Realtek - RTL8153
C-Media - CM6533
Texas Instruments - TPS65986
Displays Supported 2
Fast-Charge Port(s) Yes
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2 with MST
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
4Kn Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 2x DisplayPort display at 1920 x 1200 resolution (60Hz)
1x DisplayPort display at 3840 x 2160 resolution (30Hz)
S.M.A.R.T. Support Yes
TRIM Support Yes
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 1 - USB Type-C (24 pin) USB 3.0 Female
2 - DisplayPort (20 pin) Female
1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
2 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS 10.11 to 10.13*

*MacOS does not support MST
Special Notes / Requirements
Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
If you are connecting multiple DisplayPort monitors in a daisy chain through the dock's DisplayPort connection, the monitors must support DisplayPort 1.2 and MST
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
A 4K-capable DisplayPort display is required to achieve 4Kx2K resolution
Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop. Certain video cards have limited MST or video support, while some monitors will also limit the available resolution.
For a dual-monitor configuration the host laptop must support MST
System and Cable Requirements A host laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode)
Power
Center Tip Polarity Positive
Input Current 2 A
Input Voltage 100 ~ 240 AC
Output Current 5 A
Output Voltage 20V DC
Plug Type N
Power Consumption (In Watts) 100
Power Delivery 60W
Power Source AC Adapter Included
Environmental
Humidity 0%~95% RH (Non-condensing)
Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Physical Characteristics
Cable Length 1000 mm [39.4 in]
Color Black & Silver
Enclosure Type Plastic
Product Height 46 mm [1.8 in]
Product Length 170 mm [6.7 in]
Product Weight 321 g [11.3 oz]
Product Width 90 mm [3.5 in]
Packaging Information
Shipping (Package) Weight 1.9 kg [4.2 lb]
What's in the Box
Included in Package 1 - docking station
1 - 1 m USB-C cable
4 - hard-drive mounting screws
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - Quick-start guide

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS 10.11 to 10.13*

*MacOS does not support MST

Certifications

Accessories

Product Support

Drivers & Downloads

Driver(s):
Data Sheet(s)

Frequently Asked Questions

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0 and DisplayPort Alternate Mode:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

Troubleshooting

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.

Dual-Monitor USB-C Docking Station - Dual DisplayPort - 2.5" SATA SSD/HDD Drive Bay - MST and 60W Power Delivery - 4K

Customer Reviews

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1 - 2 of 2 Reviews

(5 stars) GREAT dock!

By:
The build is solid, and the size is perfect, and frankly it LOOKS good. Zero complaints here! Connect it, and things just worked! I was using the newer Startech TB3 dock for my touchbar Macbook, but... In testing this, I actually like this better because I can use it with my Dell too. Ports are ports, so I want to focus on the power delivery and.. that drive bay! With the smaller internal storage in the Macbook and the Dell (built-in :( ) I am always connecting an external drive with the laptops, but now, I connect the dock and I have power, monitors, network, external keyboard and mouse, AND extra local storage. Can't wait for my new test Chromebook to arrive (it's USB-C as well!). I would LOVE too see Startech either start to standardize the form factor to make stacking devices easier, design a common connection/stacking interface, or make some kind of desktop "mini-rack"... I am using this with the dual DP KVM, and a USB 3/USB-C hub, so it's kind of messy with the cables, so I'm building a custom box to mount it all together flush/neat. :) Haven't had a chance to test it with Linux yet though. But I will!
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(5 stars) Brilliant!

By:
This is by far the best docking station I have ever seen. Setup was a breeze, no drivers to download, plugged it in and everything set up automatically. The bay for a SSD/HDD is a stroke of genius; all my large files and backups go to the HDD now and free up space on my Ultrabook, connected by only one cable! I can leave my power adapter in my bag and I am set up and connected in seconds. I set up my Windows backups to the HDD to save space on my internal drive, which completes quickly and gives me the peace of mind having my backups external and easy to access. A very well thought-out device that deserves all the praise I can give it! I received this product in exchange for an unbiased review
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