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CustomerSupport FAQs

Before You Buy

What is a restocking fee?

A restocking fee is a charge of 25% of the original purchase price applied to products purchased directly from StarTech.com and that are returned within the 30-day return policy.

Note: Restocking fees are not applied when a product is returned due to a defect. For more information about returning defective products, see How do I submit a Return Merchandise Authorization.

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