Product FAQs

I am receiving an error when I try to install the drivers in Windows 10 64 bit. What do I do?

You may need to disable Driver Signature Enforcement in Windows 10 to use some driver installation packages. When you disable this feature, you can install unsigned driver packages on your computer.

Note: Before you continue, save any open documents and close all of your programs. You will need to restart your computer to disable Driver Signature Enforcement.

To disable Driver Signature Enforcement, complete the following:

  1. Click the Windows icon in the taskbar.
  2. Click Power.
  3. Press and hold the Shift key and click Restart.

After your computer finishes restarting, complete the following:

  1. Click Troubleshoot Advanced Options Startup Settings > Restart.
  2. Press 7.   

When your computer finishes restarting, Driver Signature Enforcement will be disabled and you can install the drivers.

Note: When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.­­­­­­­

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