USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/ Voice/CMR/POS

Add dial-up internet access and external fax modem support to your laptop or desktop computer through USB

Product ID: USB56KEMH2

5 stars (1 reviews) |
  • DIAL-UP & FAX SUPPORT: USB 2.0 Fax modem provides data, voice & fax support to computer/laptop via USB | For faxing, rural internet access, voice dialling, security systems, POS credit authorization
  • TECH SPECS: External 56K Modem | Data Fax Voice | USB Type A | 1 x RJ11 Telephone Jack | 56 Kbps Down, 33.6 Kbps Up Data | 14.4 Kbps Fax V.92 | V.44 Compression | Conexant CX93010-21Z | USB Powered
  • HARDWARE SOLUTION: Hardware-driven performance that doesn't put additional load on your CPU | Compatible with: Windows XP, 7, 8/8.1, 10; macOS 10.7 - 10.10; Windows Server 2003, 2008 R2, 2012 R2
Your price
$120.99 AUD excl. GST
$133.09 AUD incl. GST

This hardware-based 56k USB fax modem lets you access the internet through a dial-up service, when broadband connections are not available. The compact 56k modem is powered through USB, making it a perfect accessory to have on hand when you’re traveling with your laptop or need to have a backup connection to the internet for your desktop.

Reliable and versatile internet connectivity

You can use this versatile USB modem as a backup internet connection, for traveling to remote locations, or in rural areas where broadband connections are not available. It supports transfer rates up to 56Kbps (data) and 14.4Kbps (fax) and is compatible with the latest transmission standards (V.92, V.90, and so on).

The controller-based modem uses on-chip processing to deliver dial-up access without taxing your computer’s performance, saving your system’s resources and minimizing the load on the CPU.

Send and receive faxes from your computer

The USB modem also enables your laptop or desktop computer to function like a fax machine, capable of sending and receiving faxes. It supports the latest fax transmission modes, providing fax transfer rates at 14.4Kbps.

Easy portability

With a compact and lightweight design, the USB modem is portable, tucking easily into your laptop bag or travel case. It’s powered through the USB host connection, making it fast and easy to connect without requiring an external power adapter. 

The USB56KEMH2 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Add dial-up support to a desktop, laptop, or netbook when broadband access is not available
  • Provides internet access in rural areas or remote locations where broadband connections are not available
  • Turn a PC into a fax machine, capable of sending and receiving faxes

Partner Numbers

  • Ingram Micro Australia 4184413
  • Tech Data Australia USB56KEMH2
  • UPC 065030866477

Compatibility

  • Windows 8 logo
  • Windows 7 logo
  • Linux logo
  • Windows 10 logo
  • Mac OS X Yosemite (10.10) logo
  • Mac OS X Mavericks (10.9) logo
  • Windows Server 2016 logo
  • Windows Server 2019 logo
Windows® XP, 7, 8, 8.1, 10
Windows® Server 2008 R2, 2012 R2, 2016, 2019
Mac OS 10.9 to 10.10
Linux kernel 3.16 to 4.4 (LTS Versions Only)

Specifications

Warranty Information Warranty 2 Years
Connector(s) 1 - Connector Type(s) RJ-11
Environmental Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10~90% RH
Hardware Ports 1
Bus Type USB 2.0
Chipset ID Conexant - CX93010-21Z
Indicators 1 - LED Indicators Data
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Packaging Information Shipping (Package) Weight 4.6 oz [130 g]
Package Length 6.4 in [16.3 cm]
Package Width 5.4 in [13.6 cm]
Package Height 1.3 in [32 mm]
Performance Maximum Data Transfer Rate 56 Kbps Down
36.6 Kbps Up
14.4 Kbps Fax
Type and Rate USB 1.1 - 12 Mbit/s
Modulation

Modem Modulation:
ITU-T V.92 / V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21 Bell 212A and Bell 103

Fax Modulation:
V.17, V.29, V.27 Ter, V.21 channel 2

Data Compression:
V.44, V.42bis and MNP 5

Physical Characteristics Color Black
Product Length 3.0 in [77 mm]
Product Width 1.1 in [27 mm]
Product Height 0.8 in [20 mm]
Weight of Product 1.0 oz [28 g]
Software OS Compatibility Windows® XP, 7, 8, 8.1, 10
Windows® Server 2008 R2, 2012 R2, 2016, 2019
Mac OS 10.9 to 10.10
Linux kernel 3.16 to 4.4 (LTS Versions Only)
What's in the Box 1 - Included in Package USB 56K modem
RJ11 cable
driver CD
quick-start guide

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Drivers/Downloads

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Driver(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

By default, the drivers for the USB modem are included in Windows 8, 8.1 and 10. When you plug the adapter into your Windows computer system, wait a few minutes while the driver is installed. When the driver is installed, the USB modem appears under Modems in Device Manager

To open Device Manager, press the Windows key + X and select Device Manager.

If the driver installation is not successfully installed, you can manually install the driver by completing the instructions in the following FAQ: http://www.startech.com/faq/lsi_install_windows_v78.

Note: In Windows 8 and 8.1 the device may auto-install.  For more information refer to the following FAQ: http://www.startech.com/faq/lsi_install_windows_8_8.1

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, right-click the Setup.exe file and select Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Once Windows has restarted, connect the fax modem to your computer.
  3. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, double-click the Setup.exe file.
  3. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  4. Once Windows has restarted, connect the fax modem to your computer.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Troubleshooting

To use the USB56KEMH2 to get dial-up access in Windows 10, you need to install the latest Windows 8 drivers instead of using the native drivers that automatically install when you connect the device to your computer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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(5 Stars)

An Oldie but Goodie - Great Hardware Modem

By: wizzardp1 - 05/14/2018
This product harkens back to the glory days of dial up internet and bulletin boards. I ran a local bulletin board for a decade or more and it was a vibrant community that ran exclusively on dial modem power. This is a great hardware modem. No driver is needed for Mac but there is a driver for Windows 8/10. Under Mac, there are no many software applications that allowing faxing via a hardware based modem but CoMA X is one still around and it worked well with this modem and allowed Fax 1 and Fax 2 capability. It allowed to me fax and also dial in to dial up services. I also made use of the Brother printer fax utilities to use this modem as well. Under Windows, I used the Brother utility and all seemed to work just fine. This is a no mess, no fuss hardware modem that works for its intended purposes. There are still companies that will require faxes to be sent - lawyers and government still make use of fax and shy away form internet based faxing. Love this little modem and I carry it in my laptop bag just in case along with my other StarTech "just in case" tool. Thanks StarTech. So if you need a hardware modem, purchasing this modem from StarTech still certainly not break the bank and it is full featured. I believe it uses the Coxiant chip set which has been around for awhile and is reliable. It will do speeds up to 56K and support ?modem download protocol so you are covered if you are still dialing into a dial up service. You can't beat the 2 year warranty from StarTech. Note: I received this product in exchange for an unbiased review.
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